How to Fix Mint Mobile WiFi Calling Not Working?

Are you wondering how to fix Mint mobile wifi calling not working? Well, worry no more!

You don’t have to be over-reliant on cellular networks whenever you need to make a call. The solution to your problem lies in this article.

For mint mobile Wi-Fi calling to work properly, the first thing you should do is check if your device is Wi-Fi calling and text capable to rule out that as an issue.

Read on to find out how to fix the issue!

Reasons Why WiFi Calling Not Working with Mint Mobile

Your Mint mobile wi-fi might fail to work for several reasons. Below are some of the main reasons:

• Your device does not have the capabilities
• Lack of Wi- Fi connection
• Wifi calling is turned off on settings
• Airplane mode is turned off
• Outdated software on your device
• Your carrier does not support Wi-Fi calling service

How to Fix Mint Mobile WiFi Calling Not Working – Best Solutions!

The following are some of the best ways to troubleshoot and fix this issue:

Solution #1: Check if Your Phone Supports This Function

Confirm if your device supports the Wi-fi calling function.

To check your smartphone, do the following:

1. Launch settings.
2. Search for Wi-fi calling using the search bar.
3. If you can’t find the Wi-fi calling option, then your phone does not support this feature.

For iPhone:

1. Go to Settings.
2. Tap General.
3. Tap About.

Solution #2: Enable Wi-Fi on Your Device

For this feature to work, you must enable Wi-fi on your phone and make sure it’s in range.

To connect Wi-fi on your android phone;

1. Go to Settings.
2. Tap and hold the Wi-Fi symbol to have all available networks listed.
3. Tap the toggle switch on to enable Wi-Fi.
4. Tap your Wi-Fi name and follow the prompts.
5. Enter password and enable autocorrect to ensure your phone automatically logs in to your network whenever you’re in range.

When Wi-Fi is enabled, the Wi-Fi symbol (looks like a curved radio wave) should appear at the top right corner of your screen beside the vertical bars that indicate cellular network.

Note: Steps for different phone models might differ slightly.

Solution #3: Turn On Wi-fi Calling on Your Phone

The solution to your problem could be as easy as turning on Wi-fi calling feature on your phone. Most phones come with this feature, but you have to turn it on to use it.

To turn on this feature on your android phone:

1. Go to settings.
2. Search for network and Internet.
3. Tap the “+” besides the Mobile network option
4. Locate Wi-fi calling option.
5. Tap the toggle to turn on this feature.

Solution #4: Update Software on Your Device

It’s a good idea to keep your phone’s software updated. Some issues including wi-fi calling can be fixed by simply updating your software.

To check for software updates on your phone:

1. Go to settings.
2. Tap on About phone or System depending on your device.
3. Tap on System update.
4. Tap on Check for updates tab at the bottom right corner.

Any available updates will be installed on your phone.

Note: For Phones running on android 10 and above, you need to change Wi-Fi privacy to deal with limited connectivity issues.

To change Wi-Fi privacy:

• Go to Wi-Fi settings.
• Tap on MAC address type or privacy.
• You will see two options; Device MAC and Randomised MAC.
• Switch to the option that is not currently in use.
• Restart your phone.

Solution #5: Restart Your Device

Restarting your phone can reset it to resume Wi-fi calling.

To restart your phone:

1. Press and hold the power button until the pop-up appears.
2. Tap on Restart.

Note: Restarting your router can also sort issues related to slow internet connection which could be the reason you are experiencing difficulties making calls using Wi-fi.

To reboot your router:

1. Switch it off using the power button.
2. Unplug it for 30 seconds then plug it back.
3. Switch it on and wait for it to boot.

Solution #6: Re-Insert SIM card

If restarting your phone does not do the magic, your next option should be removing and re-inserting your SIM card.

Doing this might trigger your carrier to send configuration settings.

If the settings are sent to your phone, tap confirm to activate the new settings.

Ensure you wipe the SIM card using a microfibre cloth before returning it to your phone.

Solution #7: Reset Your Network Settings

Resetting your Mint mobile network settings will reset mobile data, Wi-Fi and Bluetooth settings while keeping your data safe.

Depending on the type of android phone you have, do the following to reset your network;

1. Go to Settings.
2. Tap on System then Advanced.
3. Tap on Reset options.
4. Tap on Reset network settings then ok to confirm.

After completing this procedure, you need to reconnect to your Wi-Fi network to check whether Wi-Fi calling has started working.

Solution #8: Check if Your Carrier Provides Wi-Fi Calling Service

You should contact your carrier to inquire if they provide this service.

If they don’t and you really need to use this feature, consider switching to another provider.

Solution #9: Reset Your Modem

The issue could be your Wi-Fi connection. If your phone works fine on another network, then try factory resetting your modem and configuring it for Wi-Fi calling.

The following procedure factory resets most modems:

1. Locate the Reset button at the back of your modem. It’s usually protected by a pinhole next to the power button.
2. Look for an object that can fit on the pinhole. A paperclip or toothpick would be ideal.
3. Push in the Reset button and hold for 15 seconds.
4. Wait for 10 minutes as the modem resets itself.

Solution #10: Turn On Flight Mode

Some carriers advise against making Wi-fi calls while the cellular network is on especially in areas with a strong network connection. Airplane mode turns off all cellular signals.

To turn on flight mode on your android phone:

1. Go to Settings.
2. Tap on Network and internet.
3. Toggle Airplane mode on.

Note that turning airplane mode on turns off Wi-Fi as well. 

You have to manually turn on Wi-Fi through the process highlighted above to enjoy Wi-Fi while your mobile network is off. 

Mint Mobile Wi-Fi Calling Still Not Working?

If you have tried all the above methods and your issue is still not resolved, try resetting app preferences on your android phone.

To reset app preferences:

1. Go to Settings.
2. Tap System.
3. Tap Reset.
4. Tap on Reset app preferences.

Resetting app preferences does not interfere with the data on your phone.

Thus, in short, to resolve your Mint mobile Wi-Fi not working issue, try reconnecting to your network. You can do this by deleting the network from your phone’s memory then reinitiating the connection by entering the password.

Read Next: How to Stop Hackers From Using My WiFi?

Conclusion

That’s how to fix Mint mobile WiFi calling not working.

Use the methods explained above and enjoy calls and texts even in places with poor wireless signal strength.

Using this service saves you from incurring roaming charges.