MetroPCS data not working and you’re looking for an easy and quick solution?
There are quite a few things that might be slowing down your data or making it unavailable and in this post, we will introduce several potential ways to resolve the problem.
If your MetroPCS data isn’t working, it is most likely that the signal got too weak. This can usually happen due to your MBS running low or due to any type of interference impacting the signal.
Before the actual solutions, we recommend reading the possible causes which are straightforward information provided by users having the same problem as you!
Why Is Metro By T-Mobile Data Not Working?
Many things could have affected the speed or the overall functionality of your plan data.
Before all else, it is good to mention that if you run out of mobile data, you will not be able to use any of the internet cellular services.
If that’s not the case, here is what else might have happened:
1. Problem with Signal
Cellular can sometimes glitch, thus preventing you from using the services.
2. Outdated Device
Outdated device firmware can also prevent T-Mobile data from working correctly.
3. Interference
Any interference caused by objects in close proximity from you can suppress the signal and stop your mobile data.
4. Overloading
If you are having a major data drainer, regardless if it’s unlimited, you may experience delay, lag, or complete disconnection.
5. Outage
An outage can often occur if T-Mobile is running some sort of network maintenance.
Now when you’re aware of what might be happening with your MetroPCS data, you can jump straight to the solutions.
How To Fix Metro PCS Data Not Working?
Before we proceed with any of the troubleshooting solutions you have to perform a soft reboot on your mobile device.
You will be surprised how often a simple restart might get things going and save you some time.
If there is no improvement after the data device has been restarted, let’s start with the fixes:
Solution #1 Improve Data Performance
Sometimes the problem is not with the cellular but because the usage is overwhelming and the internet speed can’t keep up.
This is why we’ve prepared several potential fixes that you can try before diving into more complex troubleshooting.
Reduce Usage
If there is an ongoing download, upload, or seeding, you need to make sure to disable it.
Considering that you are testing the cellular from a mobile phone, make sure that there are no applications that are currently updating.
Change Location
You need to know that if you’re located far from the city, you’ll need to go higher up to receive reception.
In case you’re in your home, try going outside to check if there is something blocking your signal inside.
Use Data Improvement App
We recommend downloading and installing a performance-improving app that will make the internet on your phone more reliable. You can find a ton of these apps in each app store.
Simply write “Internet/connection improving” and download the most downloaded result.
Once you’ve uploaded the app to your phone, follow the on-screen steps to improve your internet quality.
Solution #2 Re-Insert The SIM Card
If your MetroPCS data not working, the next step is to re-insert the T-Mobile SIM card.
Simply take a sharp object like a toothpick or needle, to open the SIM compartment and take out the SIM card.
Wait for a few moments and then re-insert the card, paying close attention to the way you do it.
The card can be embedded only in one position, and if you put it wrong, you can damage the smartphone’s slot and the card itself.
Solution #3 Prevent Interference
If you are constantly losing reception, it is most likely that your phone is going through some signal interference.
This can be caused by objects around your phone and the only solution is to identify and remove them.
Here is a list of potential suspects that can cause interference and disrupt the signal and reception on your mobile device:
1. Other devices that are connected to WiFi – Don’t place your own device in close proximity to other devices connected to WiFi.
2. Bluetooth-connected devices – Keep your device away from any Bluetooth devices that are currently turned on and working.
3. Metallic surfaces – Relocate your phone away from any metallic surfaces that can be withdrawing your signal.
We recommend keeping your own mobile device at least 3 meters away from these instances to avoid any signal loss and remove any interference.
Solution #4 Reset APN Settings
If no interference was spotted, you can try to reset the APN (Access Point Number) settings of your mobile unit.
This will erase all access point numbers created till this moment and add one or more default settings that are considered appropriate by the program.
To reset the APN settings of your mobile device, follow the steps down below:
- Go to the settings of your device and click on “Connections”.
- Tap “Mobile Networks” and locate the “Access Point Names” tab.
- Click on more and then tap the “Reset To Default” option.
Now simply follow the on-screen steps and you’re finished! Your device will now re-create the default APN settings and connect with your mobile data easily.
Solution #5 Clear Your Phone’s Cache
If Metro PCS cannot connect to the mobile network, it could be because of corrupted cache data. Memory cache is practically useless data that your phone is storing while you surf web pages or apps.
If you haven’t cleared it in a long time, this can drastically slow down your phone and cause outages with your own mobile internet.
Here are some easy universal steps to clear your phone’s cache:
- Go to your device’s menu and head to the settings.
- In the settings, go to the storage unit and locate the memory tab.
- Then, look for a button labeled “Memory cache” or just “Cache”.
- Click on it once and uninstall all of the caches that have piled up.
Once you have cleared the cache you might notice that some storage has been freed. This is a good sign.
Next, you need to STOP the cellular and then turn it ON again. Once ready, test the connection.
Solution #6 Update Your Phone & Apps
If your phone is left outdated, this can sometimes create a significant impact on the mobile data income you’re getting from T-Mobile.
This is why our next solution is to update your phone to its latest firmware.
You should be able to find the firmware update button in your settings tab and initiate a system update that will most likely fix the issue.
In addition, we also recommend updating all of your apps as well, since they can also create interference sometimes.
Solution #7 Renew Your Plan
If your Metro PCS cannot connect to the mobile network the data could be running low, thus your internet quality is getting slower as well.
This always happens when you’re running low on Mbps and the only way to fix it is to add more Mbps or renew your plan.
If the monthly Mbps aren’t enough for you, simply contact T-Mobile and demand a new plan with more internet included.
This way you won’t have to struggle each month when your mobile internet starts running low.
In case your plan is unlimited and this is not the case, reach out to T-Mobile anyway and inquire for assistance regarding your problem.
Read Next: How to Hide Text Messages on T-Mobile Bill?
Bottom Line:
To fix the MetroPCS data plan in T-Mobile, first, restart your device, update its firmware and re-insert the SIM card. Next, you need to clear the phone’s cache and prevent any applications from downloading, seeding, or uploading.
Now that you know why MetroPCS data not working, you can easily troubleshoot the issue following the steps in our guide.
In the end, you can always call T-Mobile and look for another solution from the people that will understand your problem better!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.