If your Kindle Paperwhite won’t turn on, then this post is meant for you! We’ve dug deep the internet to find the most useful information and we were able to gather a lot.
Here we will describe in detail the issue you’re experiencing and help you resolve it as fast as possible!
Kindle paperwhite might not be turning on in case there is something wrong either with the battery, power, or the software.
To fix Kindle paperwhite that won’t turn on, first unplug the device from all external sources and press the power button firmly upto 60 seconds and release. Then press the power button once again and let your device restart.
The preparation restart will help you understand if the issue is simply temporary and if it is, the problem should now be gone.
If the issue persists, next we will provide you with transparency on all of the possibilities and then address each of them.
To acquire a better understanding of where the issue could be coming from we’ve created a list of possible causes at your disposal:
1. Faulty battery
The battery of your Kindle device isn’t working correctly and you might need a new device or battery.
2. Uncharged battery
The battery of your Kindle Paperwhite hasn’t been charged and you have to charge the device in order to use it.
3. Temporal power problem
Your kindle device is having a power bug/glitch and you have to reload the device by performing a power cycle or reset
4. Hardware problem
A part or component within your device is broken and might need replacement. If the power button has gone bad, you might have to change the component if you want your Kindle to work.
5. Too old device firmware
If you attempt to update your Kindle with firmware that the device doesn’t support, it might brick up.
If your issue is related to one of the above-described cases, you’ll definitely get it resolved by the end of the post so make sure to keep reading.
Now that you know a little better what your issue might be, it is time to start with the troubleshooting process.
The methods we will share with you are proven by user experience so simply follow our guide and hopefully the issue will be gone before you know.
We will begin this guideline by checking the condition of your battery, which remains the most common cause when the Kindle Paperwhite does not turn on.
Charge Kindle Battery
The first reason your Kindle might not be turning on is if the device hasn’t been charged.
Make sure to connect the Kindle with a charger and let it lay for several hours. Then, feel free to check if you can turn on the device.
We still cannot exclude the possibility of a faulty battery but leaving it for a few hours to charge might be exactly what you need.
Note: To exclude the possibility of a loose cable, make sure to disconnect and reconnect the power cable before leaving the device to charge.
Discharge Kindle Battery
If charging didn’t work, then we will try the opposite. We’ve learned from community guidelines, that discharging your battery might help whenever Kindle is refusing to work.
To discharge your battery, you have to disassemble the device and remove the battery from the compartment.
Then let it be for a few hours so the charge can be released and once ready put it back in. Afterward, charge your device and see if it is going to work.
If Kindle Paperwhite not turning on, you can try to reboot the device by performing an emergency reset. This reset will not only firmly reboot your device but also fix any power issues if there are any.
To reboot your device, follow the steps we’ve provided down below.
- Locate the power button on your Kindle paperwhite.
- Press and hold the power button.
- Hold it for up to 60 seconds.
- Release the power button.
- The screen of your Kindle will go blank and a reset will occur.
Even if you cannot turn your device, an emergency reboot was always well-known to turn on devices no matter their condition.
Your Kindle could be simply frozen and not disabled, so a restart is always good to approach.
If nothing helped, and you’re certain that your device won’t charge no matter the circumstances, then you might have to replace your Kindle battery. You can easily replace them at home so there is nothing to worry about.
Kindle batteries are a common thing to go faulty after some time of usage, so don’t hesitate to replace them as soon as you start suspecting something is off.
The prices are cheap and this would be the last thing you can do at home if nothing else helped.
If you are going to purchase and replace the battery yourself, make sure to order a specific battery that matches Kindle’s requirements.
As most of them are identical, there are specific battery requirements for each Kindle model. In that regard make sure to check online which Kindle model you’re using and the corresponding batteries.
As the last method of this guideline, we’ve figured to mention that there is a possibility that Kindle has simply broken down.
After a while, many devices can start having slow-downs and other frustrating experiences, especially if they are aged and out of support.
If your Kindle has been out of support for a long time and you attempt to apply a firmware update, you can accidentally brick the device without actually wanting to.
Whenever one Kindle is no longer supported, it won’t be able to load the new firmware’s interface and it will instantly freeze.
If Kindle freezes after you attempt to apply the new firmware, the only way to use this device again is to call an expert to take a look.
It is really hard to navigate through the options while viewing them from your PC, so it is best to leave that task to someone more experienced than you.
Read Next: How to Get Free Internet in Rural Areas?
Now that you know why Kindle paperwhite won’t turn on, you should be absolutely capable of identifying the issue yourself.
This problem has been well-known to be a severe struggle to many Kindle users, so we genuinely hope that today we’ve managed to finally provide the community with a reasonable guide.
If nothing helped after this long list of troubleshooting methods, your only choice left is to contact the manufacturers.
You can either deliver the product for repair or get your battery changed depending on the type of your issue.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.