You bought a new Kindle, but you’re having difficulty with the registration. Luckily, we know how to fix Kindle Fire HD registration error.
If you’re unable to register your Kindle device, you won’t be able to enjoy the full benefits it offers.
We have come up with proven solutions so you can link your device to your Amazon account in no time.
Read on to find out how you can register your Kindle quickly!
To fix your Kindle Fire HD registration problem, you should first deregister your Amazon account. Then, update your device’s date and time. You may be dealing with a connectivity problem if this doesn’t work. Check your firewall and proxy settings for an improved connection.
While these are some possible solutions, let us first go through the most common issues responsible for the registration error.
The following issues apply to both old and new devices that you are trying to register to a different account.
If you know the culprit, you can select the best solution. As per Amazon, the most common reason for failure to register is incorrect time on the device.
1. Connection Errors
Your Kindle may not be connected to the Internet. Either you have accidentally turned-on Airplane Mode, or your current connection is slow.
2. Multiple Accounts on a Kindle
If you have multiple Amazon accounts, chances are you may have used the email ID of one account and the password of another.
It is also possible you didn’t type the password right, as passwords are case-sensitive.
3. Kindle Not Deregistered
Another account may already be registered on your Kindle device. This is a common issue if you purchase a resell. While you can have multiple accounts, you can only register one at any given time.
4. Using the Wrong Amazon Account
Your account information may be incorrect, or you are using an invalid one.
These are the causes of Kindle registration errors. Below we enumerated a few effective solutions.
If you are still unable to register your Kindle, your device may have defects, and a replacement may be necessary.
If you are battling a registration error, there are quick ways to fix it. Below, we give you a detailed how to fix Kindle Fire HD registration error guide.
But before that, let us start with the basics.
One of the most common reasons for registration errors is an incorrect password.
You’ll be surprised to learn that users always interchange their email IDs and passwords.
Also, passwords are case-sensitive. Make sure you check all the letters and type them exactly as they are.
Log into your Amazon account on a Kindle app or web browser to verify you are using the correct account details.
If you still can’t log in, you can move on to more advanced solutions that you can follow,
One of the top reasons why you get a registration error on your Kindle Fire is if there’s an account already associated with it.
This is a likely occurrence with a hand-me-down or if you bought a used device.
It’s not a big issue, though; by simply deregistering your Kindle Fire, you can re-register using your Amazon account.
You can use multiple Amazon accounts on your Kindle Fire, but only one can be registered to your device.
Here’s how to deregister your Kindle Fire HD:
- Log in to your Amazon account.
- Select Manage Content and Devices.
- Choose Devices.
- Click on your Kindle Fire to delete it.
- Select Deregister.
Pro Tip: Use a computer to perform these steps so you’ll have an easier time navigating Amazon’s menus and options.
A fix you’ll likely overlook if you’re having difficulty registering your Kindle Fire is not setting the correct time.
Your Amazon account asks for the region you’re in. If the time on your device does not match the time zone set in your account, you will have difficulty registering your Kindle Fire.
It’s vital that you check that they match up to resolve or completely avoid this error. Here’s how to change the time and date on your Kinde device:
- Open your Kindle’s settings.
- Go to Device Info.
- Select Device Time.
- Enter the correct time.
- Tap on OK to confirm.
Note: After changing your Kindle time settings, try registering your device to see if this resolves the issue.
Added security is always welcome with your online accounts. However, your Kindle Fire, can become a hindrance.
Amazon has a system that can randomly assign your Kindle as a public or non-trusted device.
You’ll have difficulty registering it whenever this happens, even with the correct credentials.
Now, there is a way to go around this, but it can get a little tricky.
However, a quicker and more reliable fix would be to disable two-step verification on your Kindle. You can then register it without running into any more issues.
Here’s how to turn off two-step verification on your Kindle Fire HD:
- Go to the Your Account section of your Amazon account.
- Select Login and Security.
- Check your email for a verification message.
- On the Two-Step verification settings, select Edit.
- Click on Disable, then Done.
Note: After registering your Kindle, you can always reactivate two-step verification for improved security.
Internet connectivity issues can stop you from registering your Kindle Fire HD.
Your computer’s firewall will be the defense you need to stop unwanted and malicious traffic from accessing your network.
However, it can also stop traffic from other online services, such as Amazon’s servers.
To fix the registration error on your Kindle Fire that’s caused by a sensitive firewall, you want to open certain ports.
Doing this will improve your internet connection and allow your Kindle to connect with the Amazon servers.
Here’s how to enable ports on your firewall:
- Open Windows Firewall on your computer.
- Go to Advanced Settings, then select Inbound Rules.
- Click on New Rule, then choose Port.
- Select TCP, then Specific Local Ports.
- Enter 80 and 443, and select Allow the connection.
Proxy issues on your computer can affect the registration process of your Kindle device.
Using the wrong proxy settings can block your connection and stop your Kindle from connecting to the Amazon servers.
You’ll know that you have proxy problems if allowing ports on your firewall does not resolve your device registration issues.
If this happens, you want to change your proxy settings so you can get through to Amazon’s servers.
Here’s how to change your proxy settings:
- Open your computer’s Control Panel.
- Go to Network.
- Select the No Proxy option.
- Click on OK to confirm.
Note: Restart your device and connections after changing the proxy settings on your computer and see if you can register your Kindle.
Your Amazon account also matters if you cannot register your Kindle Fire HD.
This can happen if there’s a mismatch with your Amazon account password. You will be unable to register your Kindle to your account.
Of course, the quickest way to resolve this would be to remember your password. However, that’s not always the case.
If you’re having difficulty remembering your password, we recommend resetting it so you can register your Kindle device immediately.
Here’s how to reset your Amazon account password:
- Try logging into your Amazon account on a computer.
- Click on Forgot Password to go into the Password Assistance section.
- Enter your email address or phone associated with your account.
- Verify your account via email or SMS by entering the OTP.
- Create your new password.
Tip: As soon as you change your new password, it should be active, and you can use it to register your Kindle to your account.
These are the steps you need to do to resolve your Kindle Fire HD registration issues.
Another cause you need to watch out for is outdated software on your device. The good news is that a quick update should fix it, allowing you to register it.
Now that you know how to fix Kindle Fire HD registration error, you’re equipped with the knowledge in case you encounter this issue.
As long as you follow these solutions carefully, you should be able to get your Kindle registered to your Amazon account so you can enjoy using it.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.