The iD Mobile poor signal is preventing you from fulfilling your tasks? Keep reading!
We would all agree that it is going to be worse if the signal didn’t exist on your phone at all.
The signal is weak, but there, which enables you to do more solutions and things to try to fix it.
Let’s learn what are the best solutions the community has recommended for this issue!
To fix when your ID Mobile’s signal is poor, Power Cycle your mobile device and clean the iD Mobile Card along with the SIM Tray. The next step is to move out of dead zones and reconnect your mobile to the global network. Finally, do a Network Reset.
Let’s help you understand what causes the poor signal on ID Mobile!
In order to enable your troubleshooting potential, we will first learn what could possibly make the iD Mobile signal poor or unstable.
Multiple things could have an impact on your mobile signal, including particular Network Settings, Dead Zones, and the SIM Card.
Here’s everything that could impact the signal on iD Mobile:
- Incorrect SIM Placement or the chip being dirty
- Improper Mobile Device Settings on the cellular configuration page
- An issue with the Global Connection Network of iD Mobile
- An Undergoing Outage or Maintenance that is being worked on
After enveloping all probable causes of this problem, let’s proceed to the solution!
In order to make our solutions effective at most, they must be applied in chronological order and the reader should pay attention to all of the written notes, tips, and alerts!
- The strength of the iD Mobile signal will be displayed on your device’s screen!
A solution that will fix your device’s issue in most cases is the Power Circulation!
This is an advanced reboot, by which you refresh all software services of your mobile device that may be causing the signal issue.
This method will discharge your device and refresh ALL operational services including the one concerning the iD Mobile signal strength.
How to Power Cycle a Mobile Device:
- Connect the device to a Charger and then to a Power Source.
- Hold the Power Button on the mobile device for 3-4 Seconds.
- On the Power Menu, select “Restart” from the available settings.
- Wait for your device to shut down and then start back up.
- Unlock your Device’ Software.
- Test the iD Mobile Signal…
Once your device has started up after the power cycle, you should immediately take a look at the cellular strength indicator.
On most Androids, the occupation of SIM trays will be displayed to let you know if the cellular chip within the device is detected!
Note: Less than 2 bars of signal strength is considered, slow so keep reading!
Perhaps, there’s something blocking the SIM card or it’s a tray from making proper contact.
This is a common occurrence, especially if using an older mobile device.
That’s why we’ll be cleaning your SIM card and SIM tray during this solution, to make sure that no physical interference is causing the poor ID mobile signal.
Here’s how to clean the ID SIM card and your device’s tray:
- Grab a SIM Ejector Tool.
- Insert the tool into the SIM’s Pinhole.
- Take out the SIM tray.
- Eject the card out of the tray.
- Use a Cleaning Cloth to collect all dust on the SIM.
- Repeat the same thing for the SIM tray.
- Position the SIM into the Tray.
- Place the tray into your mobile device.
- Push it in and Wait for a Click.
Only insert the ID Mobile SIM card after it has fully dried up! Otherwise, you could partially damage the SIM Tray, which could result in irreversible hardware damage!
Note: In case you’ve noticed something wrong with the iD Mobile SIM card it’s best to report the problem to their support team.
If you’re still having a poor signal on your device, we assume you’re already hooked up with the ID’s operator.
A great way to boost the signal strength is to have your mobile disconnect and then reconnect with the operator. This will refresh the cellular signal.
This solution also helps if your mobile is currently not connected to a provider!
Follow these steps to reconnect your mobile’s operator:
- Open the Settings Tab on your device.
- Navigate to More Networks.
- Tap Mobile Networks.
- Choose Network Operators.
- Press “Disconnect Network Operator” in order to unhook.
- Select “ID” for the list that will appear in the following tab.
- Wait for the connection to reoccur.
Once your device is reconnected to the mobile operator, the signal status should reappear on the top-right of your device.
The signal’s strength will also be displayed in an indicator including 3 or 4 fields on some mobile devices.
Once your mobile device is reconnected to the ID mobile operator, you should immediately be notified of this. As a result, the signal indicator at the top right will display an active signal.
Note: Selecting an incorrect provider network will result in a failed connection attempt.
Perhaps, your mobile device’s software is not compatible with the ID signal.
What you should attempt at this point, is to have the software of your mobile device updated to the latest available version.
This will verify that all factors of compatibility are met and that there is no chance that your signal is poor due to old software adjustments.
How to update Mobile Software:
- Launch the Settings Tab on your mobile device.
- Navigate to “Software”.
- Choose “Check for Updates”.
- Select “Software Update” from the list of options.
- Wait for the update to begin and finalise.
- Let your device reboot in order to load the new software.
Updates that take longer than usual will probably require your mobile device to restart, in order to load all of the new contents.
Reboot your device if that’s necessary in your case!
Alert: Turning off your device or cancelling the update may result in corrupted data.
Dead Cellular Zones are the worst. Those are places that could cause complete signal blockage or make it partial, thus, making your connection poor.
Sometimes dead zones may not even be noticeable, but certain environmental surroundings could make the signal bad.
- If you’re not in a city within the UK, you could be too far away from a cellular tower!
Dead Zones you should avoid are the following:
- Underground Tunnels, Subways or other compartments
- Deep Forests or Fields that are away from a cellular tower
- Up high in the Mountains where no signal reaches
- Standing in-between Thick, Signal-Proof Walls
All of the following environments could provide blockage of the iD Mobile signal or make it poor and unbearable to use.
Track the improvement of the signal on your mobile’s indicator.
Note: Standing in the centre of a city or somewhere open will verify a stable signal.
Finally, you should perform a Network Reset on your mobile device, impacted by the poor signal problem.
Although changes made by the network reset are irreversible and will delete all of your connection data, it is one of the best approaches against bad signal issues.
- A Network Reset will disconnect your mobile from the network temporarily!
Let’s now learn what the individual network reset processes are for iOS and Android!
How to Reset Network Settings (Android):
- Navigate to Settings.
- Tap System.
- Choose Advanced.
- Head to Reset Options.
- Select Reset Network Settings.
How to Reset Network Settings (iPhone & iOS):
- Launch the Settings App.
- Head to General.
- Choose Transfer or Reset.
- Press “Reset”.
- Press “Reset Network Settings”.
Once your device goes into a network settings reset, it will temporarily be unavailable for interactions.
Be patient and make sure to wait for the reset’s full being before doing anything.
Alert: A Network Reset will remove all Wi-Fi, Bluetooth and Cellular Data permanently!
Here’s a recap of all solutions so far!
Thus, the solution to poor iD Mobile signal is to Power Cycle your mobile and clean the SIM card along with the tray. Next, reconnect your mobile to the ID’s operator and update the device’ software. In case nothing works, perform a “Network Reset”.
In this guide, we’ve learned what causes the iD Mobile poor signal and under what circumstances, would your cellular connection be impacted.
Many users used to believe that this problem is due to plan-related issues, but sometimes, the cellular signal could be weak due to maintenance or an outage.
Read Next: How to Fix ID Mobile No Service?
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.