In case Hulu error code P-EDU101 appeared out of nowhere, here you will learn why and how to prevent the message from appearing.
When you encounter a code P-EDU101 while watching Hulu content, that often means that your IP cannot reach the Hulu servers. Any enabled proxies or VPN software, blocking the connection to Hulu, are the main suspects for the error code.
The code P-EDU101 means that your network cannot reach the Hulu servers.
There are quite a few reasons why would that appear, and below you can check all of them:
- Enabled VPN software
- Unsupported device
- Internet/Wifi outage
- Corrupted Hulu cache data
- IP conflict or blacklisted IP
Luckily, all of these possibilities have their respective solutions so let’s jump right into the methods and solve the problem you’re experiencing in a matter of minutes!
To solve the Hulu error P-EDU101, you’ll need to undergo a series of methods that will address each possibility with the main focus on your network.
A VPN is encryption software that masks your IP, presenting the address location as someone else with the intention to improve your online security.
The IP scrambling with VPN software can be automatic and manual. Hulu, however, does not support ALL world regions.
When your IP is masked and the location is in an area that Hulu does not support, you will see the following message on your screen:
“-It appears that you’re using an anonymous VPN or proxy”
The VPN software can be installed on a computer, smartphones, and browsers. When you’re using one of these methods to access Hulu, you should check for enabled VPNs.
To stop a VPN it’s enough to click on the disable button or entirely delete the program.
Note: VPN can also be an extension on your web browser.
Hulu may not be able to stream on absolutely any device. This is why on some devices you might see other error codes.
To justify, you would need to access the official Hulu application on another device than the one on which you’re seeing the proxy code.
You can test Hulu on:
- Smartphone & tablets
- Computer & laptops
- Smart TV & streaming stick
- Gaming consoles
Log in to the same Hulu account, and make sure that your secondary device is connected to the very same WiFi/internet that your proxy error device.
Tip: You can also test Hulu streaming via an online browser.
Whenever you see code P-EDU101 on Hulu, it’s easy to assume that the connection is being blocked.
However, sometimes the problem appears when you’ve got no internet connection, even if the device appears to be hooked up to the WiFi.
To proceed with further solution methods, you need to inspect your internet thoroughly by attempting some troubleshooting steps:
- Restart your Hulu device.
- Reboot your network/router.
- Forget WiFi > Reconnect to the WiFi.
- Run an Internet Speed Test for free.
In case you’re unable to identify ongoing network problems but the error P-EDU101 continues to appear, share a hotspot from your smartphone.
That will create an entirely different WiFi for you to connect the Hulu device to, and test the streaming.
Note: Proceed only when the internet/WiFi can be excluded as a possibility.
Since there are third-party websites claiming to be large names such as Hulu, you might be attempting to stream from an unauthorized platform.
This is why here we’ll unwrap a universal method to cleanly install the original Hulu application on almost any smart device.
Here is how to reinstall the Hulu application:
- Remove Hulu from your device.
- On your smart device/TV open the App Store.
- Search for Hulu and download the very first result.
- Log in to your Hulu account.
Test whether the error P-EDU101 would appear now when the official Hulu application has been cleanly installed on your device.
Alert: Never use third-party applications or sources to stream Hulu. Always use the official website/application.
On different devices, clearing the cache happens in different ways and this is why below you’ll find guides for devices that support Hulu:
- Fire TV/stick – Applications > Manage Installed Applications > Hulu > Clear Cache.
- Smart TV (Universal) – Settings > Applications > Hulu > Clear Cache & Data.
- Online Browser – Settings > History > Clear Browsing Data > All-time > Erase all.
- Smartphone – Settings > Apps > Hulu > Storage > Clear Cache & Data.
- Consoles – Settings > Applications > Hulu > Clear Cache.
Any smart device has the option to clear the data of its applications and even if yours was not included in the list above, certainly, there is a way.
Note: Clearing the Cached Data, will sign you out of your account.
The DNS or Domain Name System is what you’re using to reach web servers like Hulu.
In case of an IP conflict on your local network, you might not be able to reach certain services.
To refresh the DNS and solve the code P-EDU101 you will need a computer:
- On your computer open the CMD (Command Prompt) as an Administrator.
- Type “ipconfig /flushdns” and hit Enter.
- Type “ipconfig /iprelease” > “ipconfig /iprenew”.
- Re-connect your Hulu device to the WiFi.
Now when the DNS is refreshed as well as your IP address, test whether the code P-EDU101 and the proxy message would appear.
Note: You might see an OS prompt stating that an IP conflict has been solved.
Even if rarely, when your subscription has ended, Hulu might sometimes emit the error P-EDU101 even if there is no proxy or VPN involved.
This is what the best next step would be to check whether everything with your billing information is correctly verified.
To inspect that information you need to log in to your account at the official Hulu website and check whether everything with your profile is alright.
At this point, you can even contact Hulu customer service to report your problem and find a solution.
Your internet service provider can block a certain IP by adding the address to the blacklist. Such bans often occur when a user is caught due to suspicious activity.
The exact conditions for such IP bans are not clear and you would need to report the problem to your ISP.
They can quickly check whether the Hulu IP is banned for you and eventually reverse the suspension.
It’s important to first test Hulu on another device (connected to the same network) since the provider representative is going to ask you to do so anyway.
Note: Don’t forget to check if you’re experiencing the same problem on other platforms.
Another commonly met error message is the P-EDU 136 code which often speaks about a hardware or OS failure with your device.
Use the steps below to ensure nothing will even block your IP or device from reaching the Hulu servers:
- Stop VPN before entering Hulu.
- Use supported OS.
- Keep your devices up-to-date.
- Inspect your WiFi regularly.
- Keep your billing info intact.
- Always use Hulu from supported applications/sources.
Tip: Contact Hulu customer service in case an error code continues to appear.
The quick solution for error code P-EDU101 is to disable any active VPN software which is the main suspect for the error indicating a proxy.
Another major reason for this error code on Hulu remains your network and how good the internet performs.
To prevent the error from appearing ever, disable your VPNs and keep your network devices up-to-date.
In case the problem won’t stop, reach either Hulu support or your ISP.
Read Next: Why Does Hulu Keep Dimming After ADS?
Now when you know why Hulu error code P-EDU101 appears and how to prevent the message from appearing you should no longer engage with this problem.
We hope that this post was helpful and to find more similar guides, check our tech blog to find the solution.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.