Hughesnet connected but no internet? Look no further because you’ve discovered the top-rated solutions and we’re about to help you use them efficiently.
In this post, we’ll first try to identify the problem and then troubleshoot accordingly!
First, make sure your ISP is not conducting any maintenance or has brought the internet down temporarily, then hard reset your modem/router. Next, you can try resetting your entire network and check if the MAC address is filtering your settings.
There is a lot more you can do so let’s first take a look at the possibilities and then how to solve each of them.
In most cases where the Hughesnet network remains active but there is no internet connection running through it, the issue is found within your ISP.
This could either be happening due to scheduled maintenance, temporal outage, or even heavy weather in your local area.
Let’s put these things aside and check what else might have happened:
1. Router/Modem Issue
In most cases, the issue might be found within your router and modem’s connectivity with Hughesnet.
2. Wiring Issue
The issue could be related to the Ethernet or Internet cables. Faults in wirings can lead to connection issues.
3. Unpaid Dues
Users might mistake their subscription’s deadline and think there is an issue with the internet, while their dues haven’t been paid.
4. Receiver/Device Issue
Any outdated OS or severe glitch might be responsible for the problem.
Besides these possibilities, there is always a hardware problem that is hard to identify so early. In that regard, we’ll proceed with the solutions and find out!
Make sure to reboot your modem as well as the router before proceeding any further.
This way you will know whether the issue has something to do with a simple glitch or it will require more complex troubleshooting.
If a reboot didn’t help, then apply some of the following solutions to fix your Hughesnet internet:
Unlike the reboot, a power cycle will discharge your devices appropriately and remove any temporal glitches that might be preventing the devices from connecting with Hughesnet.
Follow these steps to power cycle your router/modem:
- Unplug the power adapters of both your router and modem.
- Wait for 5 minutes in order for the devices to be completely discharged.
- Once your router and modem feel cold on touch, plug the power adapter back in and turn the devices on.
After turning the devices on, wait for a couple of minutes in order for the connection to resume and test out the internet.
Pro Tip: If you’re using WiFi, we recommend taking an Ethernet cable and hooking your router to a PC to exclude the WiFi as a possible cause.
If Hughesnet is connected but there is no internet coming out of your router, perhaps the issue is found with the cords/wirings in your configuration.
For this solution, we recommend running a check on all of your cables to ensure their reliability.
Try reconnecting all of the cords in your router & modem configuration to determine if the issue is going to be fixed. Make sure that you leave everything tightly connected and all cables are resting in a natural position.
Keep in mind that any cables that are visually damaged must be replaced as soon as possible, otherwise, the other solutions will be ineffective.
If the fault was not in the wires, then you should update your modem in case its firmware is outdated.
As weird as it sounds, outdated modem firmware could prevent your modem from supplying your WiFi with the internet, even if it is connected with Hughesnet.
Follow these steps to update your modem:
Note: You need to either hook up the machine you’re using to the WiFi or directly to the router via Ethernet cable.
- Open your web browser.
- Click on the search field, write 192.168.1.1, and press enter.
- On the following login screen, use “admin” and “password” for login credentials.
- Once in, head to “Network” click on “Modem” and tap “Firmware”.
- Click on “Check For Updates” and wait for the checker to finish.
- After the new firmware is located, click on “Apply” to install the firmware.
Your modem will now restart and you must make sure that its power supply is not compromised during that time.
The next major thing that could be interfering with your Hughesnet is incorrect dish positioning.
Anything blocking the receiver line of sight, such as rainwater or snow could be a potential cause.
Follow these steps to maintain your dish:
- Reach your Hughesnet dish.
- Make sure it is positioned horizontally.
- Clean anything that covers the receiver inside of the dish.
- Check the dish for visual hardware damage.
- Trace the cable’s path throughout the household to identify damage.
Once done, restart your router once again and check if the internet is now going to work well. If it does disconnect again, proceed with the next step.
If your Hughesnet is connected but no internet, then your network usage might be highly increased.
Here are some easy ways to relieve your network and hopefully solve the problem.
To reduce network usage, make sure to disconnect devices that are not regularly in use.
Even when idle, devices could still consume network resources by updating apps, firmware, or other software actions.
Make sure that your router is not an object of any kind of interference. Types of interference could be caused by large metal objects covering the device and RF transmitters nearby.
Make sure that your router is not being interfered with and if you’re still testing the internet using WiFi, move as close as possible to the router.
Actions such as high-quality streaming and large data downloading/uploading can reduce your network’s available bandwidth greatly.
Make sure you’re not doing any of that until the end of this post.
Check for VPN or location altering software on ALL devices connected to the router’s WiFi, even on the devices connected directly via Ethernet cable.
Check for VPN extensions on your browsers and make sure to disable them until the end of the post.
If nothing from the previous solutions managed to help, the last option you’ve got is to factory reset your network device.
This will erase ALL configurations including your WiFi and passwords so keep in mind that you’ll need to set everything from scratch.
Follow the steps down below to execute a factory reset:
- Make sure your router is turned ON.
- Locate the factory reset button on the back panel of the device.
- Hold down the factory reset button for 30 seconds.
- Wait for the LEDs to flash and release the button.
Once done, your router will reboot once again and you will have to re-apply the network settings again.
Once done you can hook up at least 2 different devices to the WiFi and test the internet connection now.
Read Next: Why Is HughesNet Not Working?
To fix Hughesnet internet not connecting, hard reset your router/modem and carry out a firmware update. Next, reduce your bandwidth usage, reposition your dish and inspect the wiring. Lastly, perform a factory reset on your router and test the connection.
Now that you know why Hughesnet connected but no internet, you can easily fix the issue with the solutions above.
After all, you can always contact Hughesnet for another round of troubleshooting before making conclusions and purchases.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.