Knowing how to update WiFi on Alexa is a huge help when you encounter connection issues. Read the rest of the article to find out the tips and steps.
Alexa needs WiFi to function properly. It needs to be connected to the Internet to stream music and play videos.
You need to update the WiFi on your Alexa device if you have new equipment. It will ensure that everything is on the same connection.
To update your WiFi on your Alexa, open the Amazon app and tap Devices. Select Echo & Alexa, then choose the device you want to connect to a new network. Set your device on Setup Mode and select your WiFi network. Finally, enter your password and connect.
Before we move on to the actual steps of updating the WiFi network on your Alexa device, here are a few things you need to know.
When you ask Alexa a question or use a voice command, the audio recording is sent over to Amazon’s cloud via your Wi-Fi network.
Then, it is processed and sent back to your device over WiFi to answer your query or request.
So, why do you need to update your WiFi network?
1. Got New Equipment
If you have a new device, you need to set up the WiFi network to make sure it will work. Your devices need to be on the same network for smart home controls to work fine.
2. Updated your WiFi Password
You may have changed your network password. If this is the case, you need to update your WiFi on all Alexa devices.
3. Improved Connectivity
A slow Internet connection is another reason to update your WiFi. If rebooting your modem and router does not work, make sure you use the 2.4GHz band.
4. Process for Other Echos
A minor glitch or wrong placement can interfere with the Alexa signal and mess with your connection. The update process works for all Echo gen models.
You won’t be surprised when all your Alexa devices go offline if you know these things. You can easily change the WiFi on your Alexa device to clear the issue.
You change the WiFi on your Alexa through your smartphone. First, you need to open the Alexa app and access your WiFi network.
Select Change, and Alexa will guide you through a series of on-screen instructions on how to change WiFi for Alexa.
Before we start, you need to know that the process in changing the WiFi on Alexa is the same on all Echo models.
All the steps below, apply if you have the Echo Dot 3rd Gen, Echo 4th gen, Echo 3rd gen, etc.
The first step in updating WiFi on your Alexa is opening the app. You can do it using your iPhone, Android, and Echo device.
Make sure you download the app from the Apple App Store or Google Play Store.
Here’s what you need to do for this step:
- Open the Alexa app on your smartphone.
- Plug your Alexa device into a power source.
- Look for the Home icon at the bottom part of your screen.
- Tap on Devices.
Note: You will find many fake Alexa apps on the app store, so make sure you download your app from AMZN Mobile LLC.
Under Devices, tap Echo & Alexa. Alexa will give you a list of all previously set up devices. If the Alexa device you are changing the WiFi appears, follow the instructions below.
You will need to prepare your speaker properly so you will avoid any errors when you start the set up process.
- Tap on your Alexa speaker.
- Scroll down to the bottom until you see Status.
- Tap it to see your WiFi and Bluetooth connections.
- Under Wireless, you should see WiFi Network with your WiFi name.
- Tap Change beside your WiFi network.
After you tap Change, Alexa will guide you from here on out. Follow what Alexa tells you accordingly.
Note: If your speaker does not show, you must set up your WiFi from scratch.
Check the Begin Echo Dot Setup Screen. You should see Press and hold the action button. Do that to start the connection process.
It’s vital that you follow the steps here carefully. If you get it wrong, there’s is a good possibility that you might have to redo the process from the start.
- Press and hold the action button for 15 seconds.
- You will hear Alexa confirm that you are on Setup Mode.
- You should see a spinning orange on the light ring.
- Tap Continue.
Note: You cannot update your WiFi connection without your device in setup mode. Do not proceed to the next step until you hear “Now in Setup Mode.”
Now, wait for Alexa to find your device. Alexa should be able to find it easily. But first, make sure your router is within 30 feet of your Alexa device.
Also, there should be no microwave, baby monitor, and other things that could cause interference nearby.
It might take a while or multiple scans, so be patient and wait until you see the network you want to connect to.
Follow these steps below to continue:
- Wait for Alexa to scan your device.
- You will hear Searching for Device.
- Select your Amazon Echo on the screen.
- You will see your Alexa device under Available Devices.
- Tap on your device.
Note: Once you find your Alexa device, you can proceed to choose a new WiFi network. You will see a list of WiFi networks in range.
The last and final step is mostly about waiting. You wait for Alexa to find your device and your new WiFi network. Once found, that’s it!
Here’s how it’s done:
- Alexa will scan for WiFi networks.
- Select your WiFi network on your screen.
- Choose the WiFi network you want to connect with.
- Tap your new WiFi network.
- Enter your password and press Continue.
Now, you’ve finished changing the WiFi on your Alexa device. You will see Setup Complete on the screen, which means your device is finally ready.
Note: If you want to change the wireless network settings on your device, it’s important that you disconnect it from your current network.
If you don’t have an Alexa app, you can use your browser to update the WiFi on your Alexa device.
Go to alexa.amazon.com and log in to your account. Set up a new device and connect to the WiFi network marked as Amazon-XXX.
If you know how to update WiFi on Alexa, you can fix a number of issues involving connectivity and glitches. You can also easily set up a new device.
The above steps apply to all Echo gen models. You can perform all of them using your smartphone or Alexa device.
If you don’t have an Alexa app, visit alexa.amazon.com in your browser to update your WiFi settings.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.