You came to the right place if you want to learn how to reset Xfinity Home Security Touch screen controller.
There are times when you will have to reboot your Xfinity Home Touchscreen for one reason or another. So, how do you reset your Xfinity touchscreen?
You can reset your Xfinity Home Security Touchscreen by restoring the default factory settings. This wipes all the data stored on the device, leaving it in its clean original state.
Several reasons can force you to master reset your Xfinity Home Touchscreen controller.
In this article, we have highlighted such instances. We have also explained in detail the two methods of hard resetting your touchscreen controller.
Ways to Reset Xfinity Home Security Touchscreen
There are two ways to reset your Xfinity Home Security Touchscreen. First, you can restore the settings via the device’s Service Menu if the touchscreen works just fine.
But if the screen is frozen or unresponsive, you have to force a hard reset.
If your touchscreen is still in good condition, resetting your device will be pretty easy.
But, if it is not working, then brace up, you have some work to do, but in the end, you will have your touchscreen controller reset in just a few minutes.
What is Xfinity Touchscreen Controller?
Xfinity Home Security Touchscreen is an intuitive touchscreen controller for Xfinity smart systems.
You can use it to view real-time footage, arm/disarm the security system, and operate other smart devices.
Why Reset Your Xfinity Home Security Touchscreen?
There are many reasons why you may have to reset your touchscreen device.
Discussed below are two of the common reasons.
1. Touchscreen Controller is Malfunctioning
If the touchscreen is not working, the right fix will be hard resetting the device. Restoring a touchscreen device to factory settings solves the most common touchscreen bugs.
These bugs result from software issues such as virus attacks and malicious apps. So, restoring the device to its original state is the ultimate solution.
2. Clearing Data
You may also have to perform a master reset if you want to clear data. For example, if you want to dispose of the touchscreen controller, be it selling or giving it as a donation, you don’t want it to go with your data.
In this case, you have to restore default settings to wipe all previous data.
Note: If you are resetting your Xfinity Home Security Touchscreen to fix a malfunction, we recommend a soft reset before opting for a hard reset.
A soft reset is all about restarting the device. It could solve bugs associated with a frozen or unresponsive screen, among other common bugs, without wiping your data.
How to Reset Xfinity Home Security Touch screen?
Now, onto the main business of the day, here are two working methods to factory reset Xfinity Home Touchscreen controllers.
Method #1: Use Xfinity Home Touchscreen Service Menu
All Xfinity touchscreen controllers allow users to hard reset their devices using the Settings menu.
- Your Xfinity Home touchscreen controller
- Master Keypad Code
Below is a step-by-step guide to reset your controller using the touchscreen.
Step 1: Go to the Settings tab via the Home menu.
Step 2: Enter your Master Keypad Code when prompted.
Step 3: Scroll down to Advanced Settings and click on the option.
Step 4: In the last step, click the Reboot Touchscreen icon.
Your Xfinity Home Security Touchscreen controller is now in its default factory settings.
Method #2: Force a Hard Reset
If your touchscreen is not working, then it’s not possible to access the Reboot Touchscreen option. The option here will be forcing a hard reset.
There are two ways of forcing a hard reset depending on the touchscreen controller at hand.
As you may be aware, there are different touchscreen controllers that work with Xfinity Home Security. Below are guides on how to force a hard reset on the common touchscreen controllers.
(a) How to Reset Xfinity Home Station
The Xfinity Home Station has a triangular Home button at the top. If this is the touchscreen controller you want to reset, follow the steps below.
Step 1: Turn the Xfinity Home Station upside down, and carefully detach the stand to expose the battery cover.
Step 2: Open the battery cover by sliding it down.
Step 3: Remove all the batteries, then unplug the power cord.
Step 4: Wait for 10-15 seconds for all residual power to drain.
Step 5: Return the power cord and the batteries.
Your Xfinity Home Station is back to factory settings.
(b) How to Reset Xfinity XH1-TC/TCA300 Touchscreen
If you are using the Xfinity XH1-TC or Technicolor TCA300, the reset procedure is the same for both models.
- Touchscreen device
To force a hard reset on the Xfinity XH1-TC/TCA300 Touchscreen, follow the steps below.
Step 1: Gently turn the Xfinity XH1-TC/TCA300 Touchscreen upside down and remove the screw at the base.
Step 2: Locate a finger-size hole for removing the battery cover.
Step 3: Insert your finger into the hole and pull the component down to remove the battery cover.
Step 4: Remove the battery and unplug the power cord.
Step 5: Wait for 10-15 seconds for all residual power to drain.
Step 6: Plug the power cord back and insert the battery.
Your Xfinity XH1-TC/Technicolor TCA300 is now back to default settings.
(c) How to Reset Xfinity TCA200/TCA203 Touchscreen
For those using the Xfinity TCA200 or TCA203 Touchscreen, the procedure is a little bit different.
Here, it’s not about cutting out power but resetting the device using a dedicated reset button.
- Touchscreen device
Below is how to hard reset your Xfinity TCA200/TCA203 Touchscreen.
Step 1: Use the screwdriver to remove the head screws at the screen’s base.
Step 2: Carefully detach the stand at the back of the unit by sliding the stand downwards.
Note: Be careful not to trigger the panic button.
Step 3: Locate a pin size hole where the dedicated reset button is.
Step 4: Use the pin to press the reset button for 10-15 seconds until the screen fades out.
Your Xfinity TCA200/TCA203 Touchscreen controller is now reset back to factory settings.
The above are methods to restore the factory settings of your Xfinity Home Security Touchscreen. In case none of the methods worked for you, then you can seek further help from Xfinity.
Below are channels where you can seek further help on how to reboot Xfinity Home Security Touchscreen controller.
- Xfinity phone number available on Mon-Sat, 7 am-9 pm – (800) 934-6489.
- Chat with Xfinity Assistant.
- Check out the Xfinity touchscreen troubleshooting guide.
Resetting your Xfinity Touchscreen controller is an easy DIY task, whether the screen is working or not. If the screen is working, you can use the Settings menu to access the Reboot Touchscreen option.
To fix devices with frozen or unresponsive screens, forcing a hard reset will do the magic.
Read Next: Can You Use Xfinity Camera without Service?
If your Xfinity touchscreen device is not working, restoring factory settings is the solution.
Now that you have learned how to reset Xfinity Home Security Touchscreen, you don’t have to incur the expenses of hiring a technician to do it for you. Try resetting it yourself!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.