How to Remove Devices from Xfinity WiFi? Quick Guide

If you want to learn how to remove devices from Xfinity WiFi, this Xfinity hotspot guide is a must-read.

There are many instances when you will have to remove some users from your Xfinity WiFi. It could be to free up slots or to kick out intruders. So, how do you block someone from your Xfinity WiFi?

You can remove devices from Xfinity WiFi from the Xfinity WiFi Portal or your Xfinity account. It’s a simple process that should take you just a few minutes. It’s also possible to view all the connected devices and rename them for easy identification.

In this article, find out how to disconnect all devices from Xfinity WiFi or kick out selected devices only.

Removing Devices from Xfinity WiFi

Xfinity WiFi is a complimentary service that offers eligible Xfinity internet subscribers access to WiFi at no extra cost.

Xfinity hotspot is a great way to save your mobile data plan while on the go. What’s more? Xfinity hotspots don’t add to your data cap.

When Should You Remove Users from Xfinity WiFi?

Just like with your home WiFi, there are times you will need to remove some connected users. Two instances call for the removal of some users from your Xfinity WiFi.

First is when you hit the limits. Xfinity WiFi allows users to add a maximum of 10 devices. Once you have 10 devices connected and want to onboard another device, you must first free up a slot.

Another reason you may want to kick out a user is if you notice you have an intruder on your WiFi.

How to View All Devices Connected to Xfinity WiFi Hotspot

Before going into the details of how you can remove a device from Xfinity hotspot, find out how you can see all the devices connected to your WiFi.

There are two ways to view all the users on your Xfinity WiFi.

(i) View Connected Users Via My Account Web Page or Xfinity My Account App

The reliable method of seeing all the users on your WiFi anytime is by choosing the Xfinity WiFi Hotspot Connected Devices option.

This option is available from the Xfinity account and can be accessed via My Account or the Xfinity web page.

Below is a step-by-step method for viewing all the connected devices on your Xfinity WiFi Hotspot from your Xfinity account.

• Go to the Xfinity My Account web page or My Account App.
• Sign in to the Xfinity account.
• Once redirected to your account, click the Services option.
• On the Services tab, navigate to Internet and click on it.
• Click the Manage Internet option.
• Go to the Xfinity WiFi Hotspot Connected Devices option.

The list of connected devices will be shown.

(ii) View Connected Users Via the Xfinity WiFi Portal

Suppose you have exceeded the maximum number of devices that can be connected to your WiFi hotspot.

In that case, the system automatically directs you to the Manage Registered Devices page, where you can free up space by removing a user(s).

For the record, the WiFi Portal is only accessible when you have the maximum number of devices.

Once you know who is connected to the Xfinity WiFi, you can tell who should be on your WiFi and who should be kicked out.

How do I Kick Someone Off My Xfinity WiFi?

Now, onto the main agenda, how do you kick someone out of your Xfinity WiFi? Like in viewing the connected users, there are two ways to delete a device from your Xfinity hotspot.

Method #1: Use the Xfinity WiFi Portal

If you have reached the maximum number of users allowed, removing a device will be easy. The system automatically directs you to the Manage Registered Devices page on the WiFi Portal.

Below are the steps for removing a device from Xfinity WiFi on the WiFi Portal.

Step 1: Whether you are on mobile or desktop, click the Remove icon next to the device you want to block.

Step 2: Click Yes remove it when prompted whether you are sure you want to remove the device.

Step 3: In the last step, you will receive a Device successfully deleted message confirming the device removal.

You have now removed a device(s) successfully so you can add another user.

Method #2: Use your Xfinity Account

If you have not reached the maximum number of registered devices, you can remove a device anytime using My Account app or on the My Account web page.

Below are the steps of removing a device from Xfinity WiFi using My Account app or the My Account web page.

Step 1: Log into your Xfinity account on the web page or the app.

Step 2: Navigate to the Services tab and click it.

Step 3: Go to Xfinity WiFi Hotspot Connected Devices and select Manage Devices.

Step 4: Click the Remove icon next to the device you want to kick out.

Step 5: A confirmation alert will pop up indicating a successful device removal.

You have now removed a device(s) from your Xfinity hotspot.

Note: You can remove or rename a device only if you are the account’s primary user or manager.

Further Help

The above are working methods for removing someone from your Xfinity WiFi. While they may seem simple, some users may find it hard to kick unwanted users from their WiFi.

If that is the case, below are some other ways you can explore to block users from your Xfinity WiFi.

• Call Xfinity Customer Care
• Chat with Xfinity Assistant
• Check out Xfinity’s guide on managing WiFi Devices

Kicking someone from your Xfinity account is a pretty simple affair. If you have reached the limit of the number of users, you will be redirected to the Manage Registered Devices page on the WiFi Portal, where you can remove a device.

Read Next: How to Bypass Xfinity Parental Controls?

If you have not hit the limit, you can remove a user on your account accessible via My Account app or Xfinity My Account Web page.

Wrapping Up

That’s it for this guide on how to remove devices from Xfinity WiFi hotspot. As you can see, it is a pretty simple process.

If you have excess users on the list or an intruder on your WiFi, kick them out now. Also, consider renaming the registered devices for easy device management.