Wondering how to divert calls from BT Landline to mobile? Let’s start by asking:
What’s the point of our BT landline pointlessly ringing in our home when we’re out?
This is where the “Call Diverting” comes into help!
In this guide, we’ll learn how to pick up calls on our BT landline when we’re away and how to manage the feature in a simple tutorial.
To divert calls from the BT Landline to mobile directly, dial *21*(phone number)#. In order to divert calls only when you’re not able to pick up for 15 or more seconds, dial *61*# with the number in the middle. Finally, for busy landlines use this dial: *67*#
The Call Diversion is a really helpful feature that allows the user to redirect a phone call from one phone to another.
Nowadays almost any smartphone is equipped with this feature, which is an excellent opportunity to never miss a landline call when you’re not home.
For example, when someone calls your BT landline when a call diversion is activated, the call will be redirected to the predetermined mobile number.
In other words, you will be able to answer calls on your mobile device that were originally dialled to your BT landline.
To establish a successful call diversion, you don’t need another landline, you only need a mobile number that you’ll be ready to answer.
That doesn’t limit us to only landlines but also to any mobile number, meaning any smartphone.
- Yes, you can easily divert calls from BT Landline to any mobile device!
In addition, you can only deliver calls that you were not able to answer for a certain period of time, or when the landline is busy.
There are different ways how to divert calls from BT Landline to mobile so let’s explore the most important aspect next…
The Call Diversion is a calling feature that you need to have included in your BT Mobile landline plan.
The guide below won’t work for you if the diversion is not activated so let’s settle this first.
- You can Add/Remove BT Calling Features Online at any time!
You only need to sign in to your profile and go to Calling Features. From there you’ll be able to activate/subscribe to the Call Diversion and only then you’ll be able to set it up.
Don’t forget that if not already added you would need to pay some extra, but more about this later!
Let’s next jump into the guide and learn how it’s done!
As we’ve already mentioned you can entirely divert the BT landline calls or configure the divert to appear only when the landline was not picked up.
Let’s begin with unwrapping how to deliver calls from BT Landline to mobile in different ways!
There are 3 general options to choose from!
- To divert ALL calls directly, dial: *21*(phone number)#
- To divert calls after 15 seconds of inactivity, dial: *61*(phone number)#
- To divert calls when the BT landline is busy, dial: *67*(phone number)#
Upon finishing the configuration with one of the aforementioned options, you’ll be notified via an announcement on the BT landline screen.
From now on the rule will be followed and the calls will be diverted in different scenarios.
You can always dial and set a different priority option!
The way to turn OFF the call devices remains different, based on the currently activated diversion option.
In case you only need to disable ALL diversion, simply dial the numbers from all 3 options below.
In case you only want to disable one of them, follow the respective step!
- To disable direct call divers, dial: #21#
- To stop the 15 seconds window diver, dial: #61#
- To prevent the divert when the BT landline is busy, dial: #67#
Upon dialling, the corresponding call diversion will be disabled.
Then you can either leave the configuration this way and receive calls on your BT landline or insert a number to divert calls to.
It’s also important to know how to check which numbers our BT landline is diverted to, so we can recognize who’s actually picking them up.
Follow the instructions below to bring the mobile number used for setting up any of the 3 types of call diversion.
- Check the direct call divert number by dialling: *#21#
- Check the 15 seconds delay divert number by dialling: *#61#
- To check the landline busy divert number, dial: *#67#
The diverted mobile number will be brought up on the BT landline phone screen, so you can verify any of the details.
Based on what you’re intending to do, follow the aligning steps!
Note: When Call Barring is included, you’ll need to enable the Call Diversion first!
The cost per month for a call diversion with BT Mobile depends on how many calling features are going to be included.
For example, here we’re speaking for Call Diversion, also there is Voicemail, Text, Roaming, Minutes and more…
Quick Fact: For call redirecting only, you won’t have to pay too much extra!
- One Calling Option – £6.36/month
- Two to Four Calling Options – £11.26/month
- Five or More Calling Options – £14.74/month
You can upgrade and adjust your BT Landline plan to get the Call Diversion included and you would only have to pay 6 pounds on top of your base bill.
This way you can always stay connected and never miss picking up your BT Landline calls ever again.
Call Diversion takes priority over any of the aforementioned services.
When you’re using the Voicemail combined, you won’t hear the typical dial tone that indicates the division’s state.
- You will only hear the dialling to tone whenever there is a new Voicemail
You can easily remove features from your BT landline plan from the Cancellation Page on their official website.
You can also call a BT representative to discuss your plan and the calling features included.
Then you can adjust the price, based on the features you’re using!
That was how to divert calls from BT business landline to mobile so let’s recap:
In order to divert calls from BT Landline to mobile you only need to dial *21*(the phone number you want to divert)#. We also learned that adding a (*) before the digits, shows the diverted number or by switching the digits we can get info for the diversion modes!
Now that we know how to divert calls from BT Landline to mobile, we can easily pick up the calls even when we’re away from home.
The greatest benefit is that the call diversion can be configured as per our requirements and doesn’t completely exclude the landline from use.
We hope that this guide was helpful and that you’ve learned how to divert calls from a BT Landline to any mobile number.
For more BT Mobile guides and solutions, check out our blog!
Read Next: Can I Use My BT Mobile Abroad?
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.