How To Change WiFi Network On Sky Q Box?

Want to know how to change WiFi network on Sky Q box? 

The Sky Q box allows you to watch your favourite programs using your internet connection. However, there are certain situations where you need to switch WiFi networks.

To change the WiFi network that your Sky Q box is connected to, you need to go into its settings and scan for your new network. Once the box detects it, select it and enter the password.

Let’s dive in so you’ll know exactly what to do!

How to Change WiFi Network on Sky Q Box – Foolproof Steps

The good news is that changing the WiFi network your Sky Q box is connected to is not complicated.

If you’re familiar with connecting on other devices, the process here is similar, but with the steps only for your set-top box.

Before we head to the actual steps, we want to know why you would want to change it in the first place:

Reasons How to Change WiFi Connection on Sky Q Box

You might want to change the WiFi network on your Sky Q box for a few reasons.

Most of these are going to improve your viewing experience greatly, so it’s understandable that you want to go for it.

Let’s learn the most common reasons why you’re going to need to do this:

• You’re moving to a new home or flat, and it comes with a new network
• You’re upgrading your router and need to update the connection settings
• You’ve changed to a faster or cheaper broadband provider with their own router
• You’re having problems with your WiFi connection and want to change to a new one
• You’ve just changed your WiFi password for security purposes
• You’ve extended your network with a mesh router

Steps to Change the WiFi Network on Sky Q Box

No matter what your specific reason, switching WiFi networks on your Sky Q box is not a complicated process as long as you follow these steps:

1. Gathering the Necessary Information

Before you do anything, you want to gather the necessary information about your new WiFi network.

It helps to know the new passwords, WiFi bands, and others so you’ll know what to expect when you start the process of changing your connection.

Here are some of the important information that you need to have with you:

1. The name or SSID of your new WiFi network
2. The password of your new WiFi network
3. The TV PIN of your Sky Q box to access the settings

Tip: When it comes to the password, it’s important that you know the exact letter case to avoid any confusion during the connection process.

2. Accessing the Sky Q Settings

After getting the information to connect your  Sky Q box to a different WiFi, the next step is you need to access the settings.

Here, you’ll be able to adjust various settings, especially the connectivity options, to change WiFi networks.

To do this, follow these steps:

1. Press the Home button on your Sky Q remote.
2. Highlight the Settings using the Up and Down arrows.
3. Press the Select button.
4. Enter your TV PIN if prompted.

3. Navigating to Network Settings

Now that you have access to your Sky Q box’s settings, it’s time to navigate to the network settings.

These configuration options will allow you to see which WiFi your box is currently connected to. You’ll then be able to change your connection via this options window.

Follow these steps to perform this:

1. Use the Up and Down arrows and Find the WiFi option.
2. Press the Select button.

4. Selecting the Current Network

Now that you’re in your Sky Q box’s network settings, you want to know whether it’s currently connected.

If you’ve changed routers, it’s likely your box is not going to be connected. On this settings page, you’ll be able to identify other networks that are available for your box to connect to.

Here’s how to know if your Sky Q box is connected to a WiFi network or not:

1. Wait for the list of WiFi networks to load on the screen.
2. Under the Status heading, look for one that says Connected.
3. If there’s none, verify that you have not connected to any previous networks.

Note: After confirming that your Sky Q box is not connected to your network, it’s time to proceed to the next step.

5. Choosing a New WiFi Network

Since you’ve confirmed that you’re not connected to a WiFi network, this step will highlight finding and selecting one.

You’re going to let your Sky Q box scan the different WiFi networks it can detect within its range and display them for you to choose from.

Here are the steps to scan and choose a new network on your Sky Q box:

1. Press the Right arrow on your remote to highlight the Scan option.
2. Press Select.
3. Wait for a few seconds for your box to search for available networks.
4. Scroll through the list of networks using the Up and Down arrows.
5. Choose your home’s WiFi network.

Note: If you have multiple networks in your home, you want to make sure to choose the one with the strongest signal for the best performance.

6. Connecting to the New Network

After selecting your new WiFi network, it’s time for you to connect your Sky Q box to it.

This will establish the connection so you can start using your box again to watch your favourite programs.

Here’s how to connect to your new WiFi network:

1. Press Select on the WiFi network you want to connect to.
2. Press the Cursor keys on your remote to enter the password.
3. Press the Select key when you’re done.
4. Wait for a few seconds while your box connects to the WiFi network.

Note: You will see a confirmation message on the screen that the connection is successful, so you can start using your Sky Q service.

7. Confirming the Network Connection

Before heading out to your Sky Q’s Home screen, you want to confirm your new connection. There are instances when you’re connected to the network without internet access.

It’s also possible that typos with your password occur due to you using the remote’s cursor keys.

Here’s how to know your connection is successful:

1. Press the Left and Right keys until you highlight Test Connection.
2. Press the Select button on your remote.
3. Wait for a few seconds while your Sky Q box tests for the connection quality.
4. Check the results on the screen.

Tip: You should see a green tick mark confirming that the connection is successful and stable.

If there’s an issue, you’re going to see a red cross or an ‘X’ mark telling you that you need to reconnect to the WiFi network.

8. Testing the Connection

It’s one thing to know your download speeds and connection status. However, you also want to know the real-world performance of your internet and network, especially if you’ve just set up a new connection.

If your connection is optimal, you should be able to stream any content on your Sky Q box without lagging, buffering, or freezing.

Here’s how to test your connection:

1. Press the Home button on your Sky Q remote.
2. Select what you want to watch from the menu.
3. Press the content and wait for it to load.
4. Enjoy your TV and streaming service.

Note: You’ll know that your connection is good as you won’t be seeing any error messages or getting interruptions with the programs you’re watching.

After connecting, a few things can happen to your Sky Q box. If you face any of these problems, it’s better that you know the various steps to fix them.

Proceed to the section below for the troubleshooting guide with your Sky Q box’s connection.

Troubleshooting Tips

If you run into a few issues with your Sky Q and WiFi connection, here are some tips that will help you resolve these problems:

• Check your cables and connections
• Check for WiFi interference
• Double-check the SSID and password
• Reboot and unplug your router
• Restart your Sky Q box

Even after performing these troubleshooting steps, and you’re still having problems with your connection, there are some advanced solutions to try.

One of them is forgetting your WiFi on your Sky Q box to flush out network glitches.

Here’s how to do it:

1. Press the Home button on your Sky Q remove.
2. Navigate to Settings and press Select.
3. Enter your TV PIN if prompted.
4. Highlight the network and press Select.
5. Go to the Forget option and press Select.
6. Confirm you want to Forget the network.

Tip: After forgetting the network, you’re going to have to reconnect again if you want to connect via WiFi.

An option that you have is to connect your Sky Q box to your router via an Ethernet cable, so you don’t have to worry about typing in your WiFi password. If you continue to experience problems, contact Sky Q Support.

Quick Recap

If you want to change the WiFi network on Sky Q box, it’s a quick and easy process. You want to access your Sky Q settings, navigate to the network settings and choose the WiFi you want to connect to. Type the password correctly to complete the connection.

For more troubleshooting and how-to guides regarding your Sky Q box, visit our blog!

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