Are you already locked in on the move and want to know how to change number on Mint Mobile? We have the complete steps you need!
Now that you’ve already fully decided to switch to Mint Mobile, you want to know if you can bring your current number with you.
The answer to that is a resounding yes! However, there are a few steps you need to take to complete the transfer process smoothly.
To change or port your current number to Mint Mobile, you must first get a Mint plan and SIM Card. Activate your Mint account and select “Port My Number.” Enter the information asked from you and wait for the confirmation text that will notify you when the process is complete.
Since the process is not instantaneous, let’s look at the things you will need to start the change number process.
You need to do a few things before changing your number on Mint Mobile.
The most important thing is that you have all the details of your current subscription and the number you want to port over.
Here are all the elements you need to get before changing your number on Mint:
1. Current Mint Mobile Plan
It may sound counterintuitive, but you’ll need to get a Mint Mobile subscription.
Choose from one of their plans and purchase it so you can get an account to move your number.
2. New Mint Mobile SIM
Part of getting a new Mint Mobile plan is getting your SIM card. Even though they will provide you with a SIM, you can still transfer your current number.
3. Unlocked Phone
You’re also going to need an unlocked phone. If your current phone is locked, you can choose one to add to your plan.
4. Previous Carrier Details
The most important thing to get is the details of your current number from a different carrier so Mint can coordinate your number transfer.
These are all things you need to get a hold of before you start activating your Mint Mobile subscription and transferring your number.
Before starting the transfer process, you want to ensure everything you need is in order.
Don’t cancel your existing phone number, as Mint Mobile will be the one to facilitate that once you start the process.
Now that you’ve got all the basics and must-dos nailed down, let’s get on to the process of transferring your number to Mint Mobile:
The first thing you need to do is get a Mint plan. You can choose from any of their different subscriptions, so you’ll be able to get your Mint Mobile SIM card.
They have a variety of offers, so you can be sure that there’s one that’s going to fit your mobile lifestyle.
Here are the steps to get a Mint Mobile plan and SIM card:
- Go to Mint Mobile’s plans page.
- Select the plan that fits your needs.
- Click Buy Now to proceed to checkout.
- Enter your Zip Code and address for your SIM Kit.
- Wait for your kit to arrive.
Note: You can also get a new phone from Mint Mobile if you wish to change your current one.
After securing your Mint plan and receiving your SIM kit in the mail, you want to get all the details of your current subscription from a different carrier.
Your bill should have everything you need. This is the information you’ll send Mint Mobile in the later steps to complete the transfer of your number.
Here’s the list of the information you need to gather:
- Subscriber name and address.
- Account number on your bill.
- Transfer PIN or password.
- Account PIN or password.
Note: At this point, you don’t need to cancel your service. Mint Mobile needs it to be active to complete the transfer process.
Alert: You might need to call your carrier to get some of this information.
Now that you have the information ready, it’s time to start the activation process. The good news is that this step is mostly done online.
You don’t need to go to a store or get help from a customer service representative of Mint Mobile.
You can even activate it via the Mint app. It depends on what you have available, and use that to start your Mint plan and ultimately transfer your phone number.
Here’s how to activate your Mint Mobile plan:
- Go to Mint Mobile’s Activation page.
- Enter the ACT Code found on your Mint SIM card.
- Click on Get Started.
- Select Port My Number.
- Enter the information you gathered in Step #2.
Note: It’s important to keep your current SIM with you before, and during the transfer process so you don’t miss any calls or texts.
Now that you have everything in order and are waiting for the transfer process to complete, you want to ensure your phone has the correct APN settings.
These are the settings you will use to connect to the Mint Mobile network, especially their data services.
Here’s how to add Mint Mobile’s APN settings on your phone:
On your iPhone:
- Go to your iPhone’s settings, then Cellular Network.
- Choose Cellular Data Network, then go to Mobile Data Options.
- Select Use Network Provided Settings.
- Navigate to Mint Mobile.
On your Android device:
- Go to your phone’s Settings.
- Navigate to Connections, then Mobile Networks.
- Choose Access Point Names, then Add.
- Enter Mint’s Settings on information fields.
Tip: Mint Mobile’s APN settings are available on their website under Setup.
After you’ve completed all the steps described above, it will be a waiting game.
According to Mint’s website, the activation and phone number transfer process takes at least 24 hours.
This includes coordinating with your current non-Mint carrier to port your number.
You’re waiting for a text confirmation from Mint Mobile stating that your activation request is completed.
Here’s what happens during this time:
- Mint Mobile sends you a welcome text confirming your number.
- They will also send you a welcome email.
- Once you receive this text, your number has been transferred to Mint Mobile.
Note: Your subscription with your previous carrier should be canceled by the time you receive the confirmation text and email.
If you’re still experiencing issues with the activation process and transfer request after 24 hours, you will need to contact Mint Mobile customer support to get it all sorted out.
You can also do the same if your Mint service is not yet activated within 24 hours that your previous carrier is canceled.
Now that you know how to change number on Mint Mobile, you should be ready to port your number quickly.
Doing this allows you to enjoy the benefits of a Mint Mobile subscription without losing the number that you gave to family, friends, and colleagues.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.