If you subscribe to Philo but you rarely check it out, then you might be asking “How to cancel Philo on Roku?”
Philo is an internet TV channel with more than 750,000 subscribers. The programming is good but limited which leads to many subscribers looking for ways on how to cancel Philo free trial on Roku.
Philo is a subscription channel with a free limited-time trial. But if you already provided your credit card information, you may always cancel it from your Roku TV.
Reasons Why You Want to Cancel Philo on Roku
Philo offers many channels but may not appeal to most consumers. Because of this, many look for alternatives and decide to cancel the service.
People cancel Philo because of the following reasons:
- Philo does not have enough foreign channels.
- Some channels are no longer renewing their subscription to Philo.
- Philo’s pricing may be too expensive for some subscribers
Note: Philo listens to customers; if you don’t find the channel you want from their list, you can always request the company to add it to your subscription.
How To Cancel Philo on Roku
If you subscribed to Philo with your Roku Pay, then you must cancel this on your Roku TV or device. If you’re asking how to cancel Philo free trial on Roku, you don’t need to do anything.
After the free trial expires, Philo will become inaccessible because you need to sign up to use it.
Use Your Roku Remote to Cancel Subscription
Step #1. Press the HOME Button
The HOME button on a Roku remote is the large button located at the upper right-hand part of the remote with the image of a house. It is right beside the back button (that looks like an arrow pointing to the left).
Step #2. Choose the Philo App from The List of Apps/Channels
From your TV you’ll see that a list of your subscription channel will dropdown. Look for the Philo app and click it.
Step #3. Press The * On the Roku Remote
Once you’re on the Philo app, press the asterisk button (*). The * button is below the cursor buttons (cross button), right next to the reload button. Press this once.
Step #4. Select “Manage Subscription” And “Cancel Subscription”
A new window will appear, and this is where you will manage your Philo app subscription. Scroll down and find the “Cancel Subscription.”
Step #5. Choose The “Cancel Subscription” Again
Read the message before hitting the “Cancel Subscription” button again. This will confirm that you are indeed canceling the service.
Step #6. When You’re Finished Click “Done”
After you’re done, click “Done” to close the screens. You have successfully removed Philo from Roku.
If you’re using a universal remote to access Roku from your TV, look for the HOME button which is similar to the original Roku remote button.
Note: The HOME button in an RCA universal remote is located in the middle while the Philips universal remote has the HOME button is at the upper left side.
Generic remote controls may not work at all.
If you did not get Philo from your Roku TV, consider the following methods
Cancel Through the Philo Website
Step #1. Go to The Philo Website Sign-In Page
The Philo website is where you can access the subscriber page. Sign in by using your credentials. These are the info you use to create your account and buy Philo.
Step #2. Go to Your Philo Account
Once you’re in your account, choose “Cancel My Account” located at the bottom of the page.
Step #3. Confirm Your Cancellation
Read the message that pops up and then hit “Cancel Subscription.” Another message will appear from Philo thanking you for your support. You may close the page.
Cancel From the Amazon Subscription Site
Philo is also available from Amazon from the Subscriptions page. You may also cancel it from Amazon using these steps:
Step #1. Go to Your Amazon Subscriptions Page
From the Amazon Subscriptions page, sign in with your credentials.
Step #2. Find Philo Subscription and Cancel Your Subscription
Locate your subscription from the list and click on it. Read the message about unsubscribing from the service.
Step #3. Click “Turn Off Auto-Renewal” Two Times
Choose “Turn off auto-renewal” from your drop-down Actions list. Read the message and then click it one more time to agree.
Cancel From Your iPad or iPhone
You can watch Philo from your iPhone or iPad by downloading the Philo app. From the app, you may also cancel your subscription.
Step #1. Go to The Settings
The settings app is available from your device’s home screen.
Step #2. Look for Subscriptions and Find Philo
Tap “Subscriptions” to locate your apps. Scroll down to find Philo. In some cases, you won’t be able to see Subscriptions. Just click iTunes & App Store and enter your Apple ID to log in.
Step #3. Choose “Cancel Subscription”
Once you’re in your Philo app subscription, click “Cancel Subscription.” It’s best to restart your iPhone or iPad right after you remove the app.
Once your device has restarted, confirm if Philo was removed from your “Subscriptions” list.
These are ways to cancel your Philo subscription. Remember, you cannot cancel this app through phone, letter, email, or going to an office for an in-person transaction.
Still Unable to Cancel Philo on Roku?
If after you cancel Philo from your Roku TV and you can still view it, it is likely that the service is still running and will cancel on your next billing cycle.
You may also contact Philo customer service at 855-277-4456 to speak to a representative about your cancellation. Philo customer support will be ready to help you from 10 am to 12 am ET.
Philo is a subscription service that provides cable TV channels and programming. However, if you want to cancel your subscription, you can always do it from your Roku TV or using other methods.
Read Next: How to Cancel STARZ Subscription on Roku?
Conclusion
Now that you have an idea how to cancel Philo on Roku you may now remove this subscription from your TV.
There are several ways to remove this subscription and it depends on where you purchased Philo. For Roku, you may cancel this from your Roku TV or device using your Roku remote.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.