Wondering how to cancel Giffgaff Goodybag? Here’s the answer!
The Giffgaff Goodybag is a plan that offers unlimited minutes and texts that, of course, come at a monthly subscription.
When you’re no longer using the benefits of Goodybag, it could become quite bothersome to keep covering the recurring fees.
Let’s learn more!
To cancel the Giffgaff Goodybag, launch the app or go to the website and sign in using your account’s credentials. Then hop over to “Payments” and press the “Goodybag” in the list. Find and tap on the “Cancel” button to stop the Goodybag.
It’s that easy! However, there are quite a few things you should know prior!
The Giffgaff Goodybag plan is a planning packet full of data that also comes with unlimited minutes and texts.
It’s a really beneficial service for users that often find themselves on a phone call or use their Messaging app on a daily basis. The service is not free!
The Giffgaff Goodybag plan involved a recurring subscription!
The recurring subscription will automatically withdraw the funds required to cover the cost of the subscription from the provided payment method.
Another thing is that the Goodybag plan is set to recur by default, meaning you will have to manually disable this feature.
Yes, cancelling Goodybag is possible through your account.
Nobody is keeping you from cancelling the plan and in addition, you will be refunded in proportion to the amount of Goodybag you haven’t used. Let’s learn more!
You could perform the cancelling both from the online platform and the mobile app.
We suggest downloading the app, since managing your account is really easy and the platform is a breeze to use!
Also, keep in mind that Goodybag must be cancelled before 9 AM on a recurring day, or fresh funds used for the plan will be withdrawn from your payment source!
Let’s now learn how to cancel a recurring Goodybag subscription on Giffgaff!
How to Cancel Giffgaff Goodybag?
Now that we’ve taken a deeper look at the Giffgaff Goodybag plan, we’re ready to cancel the subscription.
We’ve created a detailed step-by-step guide to help you so nothing could go wrong for peace of mind.
You will no longer be charged for something that you don’t use!
Let’s jump right in!
Your first step is to navigate to any of the available Giffgaff sources.
You could either use the mobile Giffgaff application, which offers flexibility in regard to logging in or simply head to the official website at giffgaff.com/auth/login.
You could cancel Goodybag from either source, so it’s up to you which one is going to be!
- Open up a browser on your device.
- Wait for it to load and then tap the search field.
- In the search field, type giffgaff.com/auth/login.
- Press the Enter key on your device.
- To sign in through the app, download it from the app store.
- Once for the app to download and install.
- Launch the application.
- Navigate to the login screen.
Note: Keep in mind that to access each source, you must be connected to the internet!
Once at the Giffgaff source which you’re going to use, your next step is to sign in.
The process remains the same, for both the website and the mobile application, so it won’t make a difference what instructions you’re following.
- To sign in to Giffgaff, insert your username and password and tap “Sign In”.
Before pressing “Sign In”, make sure that all of the conditions in regard to symbols, letters and caps are met for your credentials.
In Giffgaff, any lowercase and uppercase letters apply, so make sure that you get them correct before signing in!
Tip: If you’ve forgotten your username and password, use the appropriate “I forgot my…” button beneath the password field.
Assuming that you’re already signed in to Giffgaff, it’s time for the essential part.
In order to cancel Goodybag for good, you must navigate to the “Payments” section. The tab exists in both the application and the website.
From there, you will have to locate the Goodybag payments and cancel them!
Here’s how to navigate to the “Payments” tab in Giffgaff:
- Make sure you’re signed in Giffgaff.
- Navigate to the Home Screen of the website or the app.
- Look at the top of the screen, and locate the “Payments” icon.
- Press on “Payments” and wait to be redirected.
Once at payments, you will be able to see all of the transactions that have been made through your account.
This also includes any transactions Goodybag has made.
Note: With older versions of Giffgaff, the “Payments” button may be located at a different place on your screen.
Once in the list of payments, you will have to search for payment under the name of “Goodybag”.
Look at the dates and localise a Goodybag payment, according to the recurring date that has been set to your plan. You should be able to navigate easily.
- Once you’ve found the Goodybag payment, press on the tab!
The tab you will be redirected to is the essential tab you will want to be at. From there, you could manage, delete and set the info of this payment.
From there, you will be cancelling the transactions from your account that are made towards this plan, thus, cancel Goodybag!
Note: If the Goodybag transaction was made earlier this month, you will have to scroll down!
Once you’ve found the payment, all you have to do is press the “Cancel” button on the next screen.
This way, you will terminate any transactions that are made on your account, towards fees created by the Goodybag plan.
When pressing the “Cancel” button, follow any upcoming instructions in regard to getting rid of the plan.
You will most likely be prompted to confirm the cancellation of the Goodybag plan in order to remove it from your account. Follow any prompts that are necessary!
Note: Once Goodybag is successfully cancelled, you will be notified from Giffgaff!
In case you need to erase the entire billing information, keep reading!
If you wish to completely migrate from Giffgaff, you should also delete the payment details.
Even when Goodybag is cancelled, late or other recurring fees could still apply and withdraw funds from your account.
Here’s how to erase all payment details from Giffgaff:
- Launch the Giffgaff app or go to the official website.
- Sign in using your Giffgaff account.
- At the top of the screen, search for an “Account Settings” button and press it.
- Once in the settings of your account, press “Remove all Payment Methods”.
- Follow any additional steps that are about to occur as a result of the process.
Once you’ve completed these steps, your SIM and account will be automatically deactivated after six months.
This is not permanent unless you renew your membership.
Note: There’s also a 14-day cancellation period after subscribing, during which you could return the Giffgaff plan and get a refund.
Hence, to Deactivate/Cancel Goodybag on Giffgaff, go to the official website or app and sign in. Next, navigate to “Payments” and click the Goodybag plan. In the following tab, press “Cancel” to prevent the plan from recurring no longer!
Read Next: How to Fix Giffgaff Voicemail Not Working?
In this guide, we’ve learned how to cancel Giffgaff Goodybag in easy steps and prevent the plan from recurring.
To ask for more info regarding the Goodybag plan, make sure to contact Giffgaff on their official support page on the website. They’ll help!
To learn more solutions or how-to’s about smart-home problems, check out our blog!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.