Do you always wonder how to block a phone number on Xfinity Mobile? You’ve come to the right place since we have the solutions for you!
If someone’s annoying you and calling you at inopportune times, and you’re looking for a way to stop it, you want to block their numbers.
There are multiple ways to go about this. One, you can block numbers on your phone. Or, two, block them with the help of your carrier like Xfinity.
To block phone numbers with Xfinity Mobile you can take advantage of their Call Screening and Caller ID Blocking features. Add numbers to Call Screening via your Xfinity online dashboard. You can also enable Caller ID Blocking by dialing *67 before the number you want to call.
Let’s look at the different reasons why you want to enable number blocking features on your Xfinity Mobile phone.
Reasons to Block Number Xfinity Mobile
There are many reasons why you want to block phone numbers with your Xfinity phone.
For the most part, it’s all about security since you don’t wish shady people to reach you. It’s also about privacy, so people you don’t want to call you will be unable to do so.
1. Unwanted Caller
Whether it’s an ex or an annoying workmate, you can block their phone numbers on Xfinity Mobile. It can get you a little time to yourself without having to cancel their calls each time.
2. Telemarketers
Telemarketers can both be good and bad. However, if you generally don’t want unknown companies or businesses calling, you can block their numbers.
3. Robocallers
Automated calls can get annoying. Usually, these calls ask you a bunch of questions and get you to give up some of your personal information.
Blocking these numbers should help you boost your privacy and security.
4. Possible Scam
Not receiving unwanted phone calls reduces the chance that you will likely get a call from a scammer.
These are dangerous calls, and you generally don’t want to deal with them.
Now that you have a good idea of this particular issue, we can proceed to the complete troubleshooting guide.
You should be able to resolve this problem in no time and start blocking unwanted phone numbers.
How to Block a Phone Number on Xfinity Mobile – Best Options!
The easiest way to do this would be not to answer calls from unknown sources.
Rejecting calls from numbers not in your address book or contact list is also something you can do.
As much as possible you don’t want to answer calls from numbers you’re not familiar with.
However, there are more automated ways to go about this. Doing this should instruct your phone to cancel the call without giving you the chance to answer it.
Method #1: Block Numbers Using Your Phone Settings
If you have an Android device or an iPhone, they come with blocking features that can automatically reject calls and texts from numbers you set.
It’s certainly a useful feature that allows you to specify certain numbers you want to be blocked.
Here’s how to block numbers with your phone:
On your iPhone:
- Open the Phone app on your device.
- Go to Recents.
- Click the “i” icon next to the number you want to block.
- Select Block this Caller.
Note: You can also do it by navigating to the Contacts section.
On your Android device:
- Open the Phone app.
- Select More Options on the Dial tab.
- Tap on Call Settings.
- Select Call blocking, then Blocked numbers.
- Tap the “+” sign to a number on the list.
Tip: The downside to both these methods is you’re unable to block unknown numbers.
Method #2: Block Numbers Using Your Xfinity Online Dashboard
Xfinity Mobile allows you to configure some carrier-facing settings with their online dashboard.
These are features that you normally will not be able to change unless you call Xfinity customer support. You can configure the call blocking settings for your phone this way.
Here’s how to block numbers by logging into your Xfinity account:
- Log in to your Xfinity account dashboard.
- Go to Settings, then the Voice Preferences menu.
- Tap on Call Blocking.
- Enter the number and select Add.
- Tick the box that says Block Anonymous Calls.
Note: Changing the settings on your Xfinity account enables the Anonymous Call Rejection feature that you can’t turn on by using your phone’s block settings.
Method #3: Use Xfinity Call Screening
Xfinity’s Call Screening feature allows you to set up a list of numbers that get automatically blocked.
The difference in using this is that it generates an announcement that tells them you’re unavailable.
It’s a handy feature, especially when you want to block calls whenever you’re out on holiday, so they know you cannot answer the phone.
Here’s how to setup Xfinity Call Screening:
- Login to your Xfinity online dashboard.
- Go to Voice Call Blocking Settings.
- Type in a phone number, then click on Add.
Note: You can also add numbers by going to the Call History or Voicemail section and clicking on Block Caller, then Confirm.
Method #4: Use Xfinity Caller ID Blocking Feature
Xfinity’s Caller ID Blocking is a feature that does not filter your incoming calls and messages.
However, it’s an outgoing call feature that does not show your phone number.
It’s an excellent way to hide your number so you can call people and businesses without revealing your number.
Here’s how to use Xfinity’s Caller ID Blocking:
- Dial *67 on your phone.
- Wait for a confirmation tone followed by a dial tone.
- Enter the number you want to call.
- Press the dial to start the call.
Note: To stop using the caller ID blocking feature, you will need to dial *82 instead of *67.
Method #5: Use a Third-Party Call Blocking App
If your problem is a bit too much and starting to get out of hand, you can use third-party call-blocking apps.
These should work on any phone and carrier, including Xfinity Mobile. These apps come with features similar to those built into your phone, coupled with carrier-side configurations.
To use these third-party apps, all you need to do is download them on your phone.
Here are the top call-blocking apps you can get:
- TrueCaller
- YouMail
- Hiya
- Call Blacklist
- Call Control
Note: These apps have automated call screening features that reliably block spam callers.
Another option you have when it comes to blocking phone numbers so they won’t be able to reach you would be to use your voicemail service.
You can set it in a way that redirects unknown numbers directly to voicemail.
If you’re still having a hard time blocking phone numbers with your Xfinity Mobile, you can contact their customer service department for additional assistance.
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Bottom Line
Now that you know how to block a phone number on Xfinity Mobile, you can start the process, so you stop getting shady and suspect calls.
It’s important that you enable these solutions so you can keep your privacy and security at a high level.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.