When your PlayStation 4 stops working, two things come to mind. One, can you troubleshoot it, and two, how much does it cost to fix a PS4? Luckily, we have the answer!
How much it costs to repair a not working PS4 depends on many factors. Is your console still under warranty?
Repair shop fees and parts availability can also increase the price. Next, check if there are any shops near you to curb shipping costs.
Let’s find out now!
Generally, the cost of fixing a PS4 depends on the kind of problem it has. However, certain factors lower or increase the price. Minor issues may range between $50 and $100. More serious issues can set you back up to $200.
Before we break down the costs of getting your PlayStation 4 fixed, let us discuss some important considerations.
When your PS4 breaks down, it can be very frustrating. On top of the time you won’t be able to use your console, you may pay for repair fees.
Here are some facts to help you avoid spending more.
1. PS4 Still Under Warranty
Check the purchase date on your receipt. If your PS4 is still under warranty, the company will repair or replace it for free. However, this only applies to material or workmanship defects.
2. Repair Shop Fees
When sending your PS4 to an authorized repair shop, expect a $99 service fee. Prices will go up depending on the repair done.
3. Parts Availability
What needs to be repaired on your PS4? If the parts are available at your local repair shop, chances are the cost is low. But if they have to ship the parts, you’ll likely pay more.
4. Unnecessary Repairs
Some shops charge you for repairs you don’t need just to bump up the repair fee. Make sure you tell them that you’re sending in your device for a specific repair job.
5. Shipping Costs
If there aren’t authorized repair shops near you, repair fees will include shipping costs.
Expect the fees to be more expensive. We recommend you try troubleshooting the issue first, then find a local repair shop.
Now that you know how to avoid spending more on getting your PS4 fixed let us talk prices.
Before you send your PS4 in for a repair, try some basic troubleshooting steps. Doing so will help you save time and money.
Here are the first things you should do to try repairing your PS4:
- Turn off your console and detach all cables.
- Try changing your HDMI cable and see if it helps.
- Check the HDMI ports on both your PS4 and TV.
- Run a firmware update on your TV.
- Check the power supply connections.
If basic troubleshooting methods do not solve the issue, it’s time to send your device for repair.
There are a lot of problems that can affect your PS4. You’ll be lucky if they’re all related to your console’s software since you can perform the fixes for those.
However, if you’re dealing with a hardware issue, especially those that are malfunctioning, you’re going to need to get it repaired.
The good news is that there are no faults on the PS4 that can’t be fixed. Parts can be easily replaced to get your console back in excellent working condition.
If you’re wondering how much is the cost to fix your PS4, here are some estimates on how much you’re going to be spending.
Here’s how much it costs to fix common problems on your PS4:
- Faulty HDMI ports: Up to $100
- Overheating issues: Up to $150
- Blue line of death: Up to $200
- Malfunctioning disc drive: Up to $100
- Hard drive replacement: Up to $200, depending on your hard drive
Now that you have a pretty good idea when it comes to the repair costs let’s take a look at some of your options.
The first one is going to an authorized PlayStation or Sony service center that specializes in their products.
Since these are exclusive repair shops, they can be on the more expensive side.
Although, an advantage of getting your console repaired at authorized service centers is they have more experience with the hardware.
These are excellent places to go to, especially if your PS4 is still under warranty since you’re not going to be worrying about their higher prices.
How much is the repair cost with an authorized service center:
- Prepare at least $200 to $300 for a repair that’s out of warranty.
- If your console is still under warranty, you won’t need to pay anything.
- You’ll need to show your purchase invoice to verify your warranty.
Pro Tip: It’s not advisable to get your console repaired with an authorized service center if you’re out of warranty.
Another option that you have if you have a PS4 that needs repairs is your local repair shop.
There are instances when they’re better than the authorized service centers.
It will really depend on the repair technicians they have. Most of them do have a better experience and have fixed far more consoles than other people.
You’re likely going to pay a lot less with your local repair shop than the Sony service center.
The downside to getting your console repaired at your local shop is that your warranty is going to be voided.
If your PS4 has an expired warranty, this is an affordable option that you will want to consider.
How much does it cost to repair your PS4 with your local repair shop:
- Expect to pay a lot less compared to a Sony service center.
- Depending on the fix, you’ll likely pay $50 to $100 less.
- An excellent option for consoles that are out of warranty.
Note: Make sure you describe your issue in detail to the repair guys so they can track down and fix it immediately.
If these repair shops can fix your PS4 console, they can surely repair your PS4 controller.
There are a lot of possible hardware faults that can happen to your PS4 controller.
Some of these are easy to fix, while some more serious issues will require a more delicate approach.
If your controller is under warranty, we recommend getting it back from the store where you bought it.
How much is the cost to repair a PS4 controller:
- Sony service centers: expect to pay around $59 to $100.
- Local repair shops: Pay around $50, depending on the issue.
- Check your controller’s warranty before deciding on where to get it fixed.
Note: Even if you’re console or controller is under warranty, you will need to pay shipping fees.
If your PS4 is under warranty, you don’t have to spend a dime to get it repaired.
You will need to make sure that you get it to an authorized service center so you can make use of your product’s warranty.
The only downside of using your console’s warranty is that it can take quite a bit of time before they finish repairing it.
Tip: Your PS4 can have warranty coverage for up to 2 years.
Depending on where you’re going to get it repaired, there’s a good chance that your PS4 is going to get shipped out to a service center.
If your product is still under warranty, you’ll use an authorized service center for repairs.
If this is the case, you’re not going to be paying anything except for shipping fees that can cost as much as $20.
Note: If you’re sending your console out for repairs, be prepared to deal with shipping fees.
These are everything you need to know about the costs of fixing a PS4. If your console is still under warranty, you’re in luck, as they’ll usually shoulder any of the costs associated with repairing it.
If you feel your PS4 has a hardware malfunction, you can always contact their customer service department for guidance on repairing it.
How much does it cost to fix a PS4? Now that you know a lot more about this, you’re going to be more informed and make the right decision.
It’s really about if your console is still under its own warranty.
Just remember that there are certain issues where it’s recommended that you get a brand-new PS4 rather than get it repaired.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.