If you are using Sky Glass, you may be wondering how do I cancel BT Sport on Sky. With Sky Glass, you have the option of leaving BT when you want.
For sports enthusiasts, having BT Sport on Sky is only necessary during the sporting season.
Use My Sky App to cancel your BT Sport subscription. If your subscription was made through Sky TV, use your App to remove BT Sport. Otherwise, you must call BT TV.
This article looks at the best ways to cancel BT on Sky. Keep on reading to find out the truth about cancelling BT on Sky.
Will I be Charged to Cancel BT on Sky?
You will not be charged to cancel your contract with BT Sport on Sky. Even so, you will have to pay normal charges for one month.
In other words, you will continue paying your BT Sport bills from the time you initiate cancellation.
Remember that, you must issue a 30-day notice to BT before cancelling any contract. If you initiate cancelling in November, you will be charged normal rates for the whole of November.
To avoid being charged for the month you wish to cut your subscription, issue a notice earlier.
For instance, if you wish to end your contract on December 1st, it is ideal to issue your notice on November 1st.
This way, you won’t be charged for a period you do not need BT Sport.
The Ways to Cancel BT Sport Packages
Cancelling BT on Sky can be quite complicated. As you already know, Sky and BT are different brands.
This means that the two services are provided by different companies.
While there are a few complications here and there, you should not have trouble cancelling.
There are clearly provided methods for cancelling BT on Sky. What matters the most, is how you got into your BT contract.
Those who got into the contract through BT will cancel through BT. If you got into the contract through Sky you can cancel through Sky.
Below are the available options for cancelling BT Sport on Sky.
- Use Online Portal
- Use My Sky App
- Call BT TV Customer Service
- Visit BT Customer Service
Cancelling BT on Sky via the BT Online Portal
The first question to ask is how you got your contract. Answering this question will then answer the question of how do I cancel my BT Sport on Sky.
There are two ways to get into a BT contract for Sky users. You can either subscribe to BT on My Sky App or bring BT to Sky.
If you were a BT user and decided to change to Sky, you can bring your Contract to Sky.
If you are still an Active BT user, you can manage your preferences on BT online portal. However, this does not include cancelling your BT on Sky.
You can change package preferences via the BT online portal. Visit BT online portal to change your package preference but not to cancel BT on Sky.
Use My Sky App to Remove BT
The best and most ideal way is to cancel BT Sport through Sky App.
If you are a Sky user, you should have the My Sky App available for both Android and iPhone users. If you do not have the app download it from the app store.
My Sky App offers you the ability to add and remove services from your package. If you added BT from the App, you can also remove BT from the app.
💡Note: Even if you choose to remove BT from Sky via the app, you will still be charged for 30 days.
How to Remove BT Using My Sky App
Open My Sky App and log in if you have not. From your app interface,
- Select “TV” and click on “Change What You Watch”.
- From here select “TV Packs”
- Scroll down to “BT Sport”
- Click on “Already Yours”
- Select “Remove BT Sport.”
Remember that this process is only allowed if you got your subscription via Sky.
If the subscription was obtained via BT, you will not be in a position to cancel it using the app.
Call BT Customer Care
Calling BT customer care will resolve any issue you have with your subscription to BT. If you use BT on Sky, you can unsubscribe by calling BT customer care.
Remember that, you are only required to call if your subscription came from BT. If your subscription came through Sky, you may as well call Sky or use the app.
To call BT, use the number 0800 783 1401 on a landline. For calls on this number, you will be charged at normal calling rates. You can also call BT from outside the UK on +44 150 174 7714.
💡Note: You should only call BT between 8 am and 9 pm on weekdays and 9 am to 6 pm on weekends.
Visit BT Customer Service
There is absolutely no reason to Visit BT or Sky for ending a subscription.
As a matter of fact, BT does not allow customers to visit their premises for such issues. However, you could make a visit under specific conditions.
These conditions include:
- You have unsuccessfully tried to cancel your subscription through the provided channels
- You are receiving bills that are out of control
- You are not coming to an agreement with customer care representatives.
To visit BT, you will have to find their head office in London at this address.
1 Braham Street London E1 8EE
Note: If you choose to launch a complaint with BT about services by visiting the company it will be treated as a corporate matter.
Does BT Charge Early Exit Fee on Sky?
You could be charged an early exit fee when you choose to cancel contracts early.
However, this does not apply to BT Sport on Sky. If you run on BT Sport from your BT account, contract fees may apply.
For instance, if you are on a BT Mobile contract, you will be charged an early exit fee.
The early exit fee is usually a lump sum for the device. If you are on BT TV and broadband, you will not be charged an early termination fee.
💡However, you will be required to return your BT Box.
For BT on Sky, all you need to do is issue a one-month notice. After the charges for that month have been deducted, you can leave BT without a problem.
What Happens When Your BT Contract Ends?
BT contract ending is quite different from cancellation. Whether on Sky or on BT, you must manage your contracts. Failure to manage your contract could result in extra charges.
When your BT contract ends, you should renew it immediately. If you do not renew it, you could be charged extra fees.
However, this is not something to worry about if you are on BT Sport on Sky.
How Do I Cancel BT Sport on Sky Without Paying
You are not charged contract cancellation fees on Sky for ending BT Sport.
You can add BT Sport and remove it from your Sky Glass at your pleasure. The only requirement is that you provide early notice.
You will only be charged the fee for the month preceding contract termination request.
Therefore, find an appropriate date to cancel your contract. This way you can avoid having to pay any charges.
We have looked at the question how do I cancel BT Sport on Sky from two perspectives.
On one hand, you can cancel BT on Sky from the My Sky App. This only applies if you got your BT Sport subscription through Sky.
The second scenario is where you obtained your subscription through BT TV. In this case, the only way out is to call BT.
Read Next: How to Set Up BT TV?
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.