Wondering why is Google WiFi Point not connecting to Mesh? We have the solution!
The Google Mesh WiFi setup is definitely one of the best home-internet installations you could have today!
However, particular problems with one of the points could ruin all of your high-speed internet experience so keep reading to learn how the problem can be solved.
To fix when the Google WiFi point isn’t hooking up with Mesh, restart the faulty point and update the Google Home App. Next up, place the problematic WiFi point near another Mesh device and Reset the Software. Finally, reinstall the Google Home app.
After learning the base of the issue, let’s talk about what’s the Mesh setup!
The Google Mesh setup uses the “Mesh Networking” technique, which essentially is an infrastructure or multiple router-like points that connect to each router.
The Google Mesh is on the exact same technology, using WiFi points devices to create a Mesh Network.
What you should know about the Google Mesh and the WiFi points is that there is one main WiFi point that plugs in with the router.
All of the remaining WiFi points are being wirelessly connected to the “Main Mesh” with the assistance of the Google Home app.
You will always be in close proximity to a WiFi point, which will enable high-data speeds.
If you happen to be experiencing an issue with one of your points, here’s a simple fix!
When you see the “Not Successfully Connecting” error message, users need to inspect ALL aspects and determine where the issue is coming from.
The solutions in this guide will help you identify the true cause and solve the problem in no time.
Let’s jump right in!
An easy solution to your WiFi point issue is to perform a restart on the device. This is going to flush the software and give the WiFi point a good power cycle.
Additionally, restarting your WiFi point is also recommended when the device is experiencing power-related issues.
To restart your Google Mesh WiFi point, follow these steps:
- Go over to the problematic WiFi point.
- Unplug the Power Adapter of the Mesh device.
- Wait for around 5 Minutes while the device is unplugged.
- Reconnect the WiFi point to the power.
- Wait for the device to start up.
After plugging the Google Mesh point back in, head into the Google Home app and check if you could connect the point now. In case the issue persists, proceed further!
Note: The more time you keep the point unplugged, the better it will discharge and refresh.
Some users tend to take their Mesh WiFi setup to its absolute range limits.
However, this could cause interference with the signal and make the WiFi a lot weaker at particular points in your house.
The points must be equally distributed and kept close to achieve results.
Ensure that the problematic WiFi point is within a 20-meter range of a Mesh point!
Only when you’ve positioned the Mesh point near another WiFi point, you shall attempt to connect the device in the Google Home App.
Since the distribution of the points is essential to succeeding in good WiFi in your home, you must mind where you install the devices.
Note: Most users tend to put a Mesh point in each of their house’s rooms for the best effect.
If the Google Home application is running an outdated version, this could cause an impact on your Mesh point’s ability to connect.
There are certain product and software/firmware requirements that could be preventing your Mesh point from fulfilling a connection.
To update the Google Home app on your smart device, follow these steps:
- On your smartphone, launch the App Store/Google Play.
- Head to “Installed Applications”.
- Use the search field or manually locate the Google Home application.
- Once you’ve found the app, press on it to open Settings.
- Hit the “Update” button to initiate the updating process for the app.
- Wait a couple of seconds up to a minute for the update to finish.
It’s important not to cancel the update or turn off your device in the meantime. This could cause the formation of corrupt data which is something you don’t want with the Home app.
Note: While in the Google Home app settings, make sure to enable “Automatic Updates”.
Since the main WiFi point connects to your router or modem, there could be a local network blackout, preventing your newest Mesh from creating a connection.
If your entire Mesh setup has no access to the internet, you should perform a Hard Reset on your router or modem.
Here’s how to hard reset your network device in easy steps:
- Unplug the main Mesh device from your network device.
- Wait for 10 Seconds and unplug the Power Adapter of the router/modem.
- Wait for another 5 Minutes while the network device is disconnected.
- Reconnect the power adapter of the device.
- Turn on the router/modem and wait for it to boot up.
- Reconnect the Mesh device.
- Check if the network is now online.
Note: Attempt to connect your faulty Mesh point only after the router/modem has started up.
There could be cable issues somewhere along your Mesh setup.
What you should do next is replace the problematic wires and refresh the internet connection of your Google WiFi setup.
Here are the cable connections you should be on the lookout for:
- The Power Adapters of the WiFi points and whether they deliver power
- The Ethernet Cable that connects the main Mesh point to the network device
- The Coaxial Cable of the router/modem that connects with the wall outlet
Examining each of these three connections will most likely fix any wiring-related issues in your setup.
If you notice any visual damage on either of these cables, replace them ASAP!
Tip: You could use older network cables you have to test points and current wiring!
In case the cable connections were not responsible for the issue with your WiFi point, perhaps it’s time to reinstall the Google Home App.
Although this is one of our most powerful solutions, it will break apart your whole Mesh setup and users need to set up again!
Here’s how to reinstall Google Home on your device:
- Open the Settings of your device.
- Head to the “Storage”.
- Browse the applications and find the Google Home app.
- Highlight the application and choose “Uninstall”.
- Once the app is removed, download it from the Google Play/App Store.
- Launch the Google Home App and sign back into your account.
- Re-create your Mesh setup and check if the issue is fixed.
Note: Keep in mind that uninstalling Google Home will refresh all in-app configured settings.
Each of your Google Mesh WiFi points has a Reset button integrated on its back panel.
This reset button will cause the device to go into a Factory Reset which will flush and reset the point’s entire software. This is used whenever you can’t get the device to work.
Here’s how to reset your problematic Google Mesh WiFi point:
- Unplug the Google Mesh unit’s Power Cable.
- Begin to hold the Reset Button on the back of the device.
- Reconnect the power adapter while holding the button.
- Let go of the reset button on the Google Mesh points light up.
Once the reset is complete, check if you could connect the Mesh point to the Home app!
That was the end of the troubleshooting guide so let’s next check what we’ve learned…
Hence, the resolution to your Google Mesh WiFi point problem is to reboot the device and update the Google Home app. Next, ensure that the point is near a Mesh device and replace faulty network cables. Lastly, reinstall the Home app and reset the point.
Read Next: Why Is Google WiFi Point Flashing Orange?
Today we’ve learned how to fix when Google WiFi point not connecting to Mesh and what we can do at home to help the situation.
Some people may still experience this problem and if that happens, then you should ultimately get in touch with Google or your ISP!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.