Amazon Firestick not working with Samsung TV is one of the common problems these two brands face. They simply have a hard time recognizing each other.
The good news is that these two are very much compatible and you’ll be able to use them together.
The first thing you want to look at is the power indicator of your Amazon Firestick. If it’s blinking or shows nothing, it means that there is something wrong with either the power cable or the device. You can also try plugging it into a different wall socket to see if it works.
The Amazon Firestick is one of the most popular streaming gadgets you can get your hands on.
It does run into an issue, primarily when used with a Samsung TV.
There are a few reasons why this could happen, so let’s take a closer look at getting this issue resolved.
Plugging a Firestick in your Samsung TV, basically gives it Alexa features.
However, you might have a hard time getting these two to work together. There’s a known non-recognition issue between these two devices.
Here’s a guide on the various causes of the issue so you can fully understand the steps you can take to troubleshoot and fix it.
1. Power Issues
The Amazon Firestick is quite power-hungry for a tiny device.
It usually draws up to 1A, and if your power cable or wall socket is defective, there’s a good chance that you’ll face non-recognition issues.
2. Poor HDMI Cables and Connection
The HDMI cable sends the signal from the Firestick to your TV.
If this is defective or damaged, you are going to be facing connectivity issues.
It’s essential to use a good quality HDMI cable from the start to avoid this problem.
3. Port Incompatibility
Some TVs can come with multiple HDMI ports that support different resolutions.
Some ports can run 4K, while others are only capable of receiving 1080p signals.
You might have a Firestick 4K, and you’ll need to get HDMI cables that support 720p and 1080p for it to work.
Now that you know why your Samsung TV is not working with Firestick, you can take the necessary steps to try and fix it.
If your Firestick is not working on your Samsung TV, there are a few things you can do that can remedy the situation.
Let’s take it one step at a time with these troubleshooting steps so you can finally enjoy watching your content from your Firestick on your TV.
For a small device, the Firestick does consume a lot of energy.
If you can’t supply it with the amount it needs, it won’t power up, and your Samsung TV won’t recognize your streaming device.
Here are the things you should do to ensure the Firestick gets the energy that it needs to operate:
- Make sure that the Firestick is plugged into an electric socket.
- Ensure that all the power cables are working correctly.
- Remove all the wires and plug them back into the Firestick.
Note: It could be just a loose connection or a faulty cable.
Make sure that everything is plugged in tight and adequately, and check if the Firestick starts working.
The Firestick does give you the option to connect it to a USB port.
Your Samsung TV will have lots of them, but they may not offer the proper energy for the Firestick to operate.
- If your Firestick is plugged in via USB, try plugging it directly into a power outlet.
- If your Firestick is plugged in a power outlet, try a different one.
Note: Some USB ports, especially those on a TV, cannot provide the 1A the Firestick needs to run.
This is why you’re going to experience these non-recognition errors.
The HDMI cables connecting the Firestick and your Samsung TV need to be in tip-top shape for everything to work.
Here’s how to know if it’s faulty or broken.
- Make sure that your HDMI cables are fitted tightly into your Firestick and TV.
- Remove the HDMI cables and reinsert them to be sure.
- Try using a different HDMI port on your TV.
- Check the length of the cable for any signs of damage.
- If there is damage, consider replacing your HDMI cable with a new one.
These steps should make sure that there is nothing wrong with your HDMI ports and cables.
Depending on your TV, not all HDMI ports support all resolutions.
If you have an older model, some ports are only compatible with 720p and 1080p and have a dedicated 4K port.
The Firestick does come with a 4K and non-4K version.
The problem arises when you plug a non-4K Firestick into a 4K HDMI port, and this will cause non-compatibility and non-recognition.
- Check your Amazon Firestick to confirm if you have a 4K or non-4K.
- Check your TV for supported resolutions.
- Connect the devices using the correct ports.
Note: If you have a relatively new Samsung TV, there’s a good chance that any HDMI port should be versatile and support any display resolution.
Your TV comes with multiple HDMI ports, allowing you to plug in different devices without you having to disconnect and reconnect them all the time.
Your Firestick not working on your TV can be due to you not setting the proper input source.
Here’s how you can set this properly, so your TV reads your Firestick instead of another device that’s connected to it.
- On your Samsung TV remote, press the Home button and select Source.
- Choose from the selection of input sources the HDMI Source of your Firestick.
Note: This should signal your TV that you want to watch from your Firestick and not from any other device.
If you’re using a Firestick that you just bought, there’s a good chance that it’s running its original and outdated software.
This is also a cause of the non-recognition issue since the software is not updated.
The Firestick is constantly updated to fix bugs and issues, so it’s essential that you get it to the latest version as soon as you can.
Here are the steps on how you can update the software on your Amazon Firestick.
- Go to Settings, and choose My Fire TV.
- Select About.
- Select Check for Updates.
- Your updates will be downloaded and installed.
- Wait for the updates to finish.
Note: Updates will usually take 5 to 15 minutes, depending on the size and your internet connection.
These updates will help resolve some of the issues you might be experiencing with your Firestick.
Read Next: Can Firestick Connect to Bluetooth Speakers?
Your Firestick might not be getting enough power. Make sure that it’s plugged into a power outlet rather than your TV’s USB ports. You can also check the cables and make sure that there are no signs of damage.
If you have experienced your Firestick not working with Samsung TV, it’s likely a power issue.
Make sure to check that everything is fitted correctly and the cables are in excellent condition.
The troubleshooting steps in this guide should help you resolve this issue quickly.
You will now be able to enjoy watching content from your Firestick on your Samsung TV.
After trying out all the recommended steps here and you’re still experiencing this problem.
We recommend reaching out to Amazon or Samsung technical support for more in-depth help.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.