Do you want to know how to fix Film Plus Firestick not working? Well, we have the solution you’re looking for!
FilmPlus gives you access to tons of on-demand content for you to stream. The app can suddenly stop working, giving you headaches.
If this is the case, the app has a hard time connecting to its servers or an issue with the software itself.
To fix the Film Plus app on your Firestick not working, you’ll have to check your connection. A slow one is not enough for you to stream any of the content available in the app. Reinstalling the app with an updated version is the best way to get it up and running in no time.
Now that we have a better understanding of the issue let’s identify the various causes. We can then move on to fixing the problem with the troubleshooting guide.
Why FilmPlus Not Working on Firestick
If your Film Plus does not start up and show content that you can watch, you will need to troubleshoot it via your Firestick.
It’s likely a software or connection issue, so you will need to find out the exact cause to perform the right fix.
Here are the issues that you are going to face if the Film Plus app does not load on your Firestick:
1. Bad Internet Connection
An issue with your internet connection will prevent the app from communicating with the servers and not showing available content.
2. Using An Older Version
FilmPlus updates its app regularly, and you need to have the latest one to ensure that it works perfectly every time.
3. Incompatible Device
You may be using older hardware that does not support the app. You will need to upgrade your Firestick to watch content on Film Plus.
4. Film Plus Servers Down
An outage with the servers can cause the app to stop working with your Firestick.
5. Geographic Restrictions
Film Plus contains geo-restricted content. If you’re traveling abroad, you will need to prepare solutions to access their shows and movies.
These are the problems that you will face if your Film+ does not work with your Firestick properly.
We can now proceed to the troubleshooting steps so you can enjoy watching from their huge content library.
How to Fix Film Plus Firestick Not Working
Before you go ahead and perform the different solutions that will fix your Film Plus app, we recommend restarting your Firestick.
It’s a simple step that can eliminate any temporary issues caused by bugs and glitches.
In case a reboot does do the job and fixes the problem, here are the next steps you can take:
Solution #1: Power Cycle Your Networking Devices
Since one of the causes of your Film Plus app not working with your Firestick is connectivity, you want to fix everything in one go.
Performing a power cycle on all your devices will ensure that you’re not missing anything related to poor internet connectivity.
Here’s how to power cycle your devices:
- Turn your modem, router, and mesh devices OFF.
- Include your Firestick and TV.
- Unplug them from the wall socket.
- Wait for at least 2 to 5 minutes, then plug them back in.
- Power them back on and try launching the Film Plus app.
Pro Tip: If you’re still experiencing the issue after power cycling your devices, you can check your ISP. Make sure you have speeds of at least 5 Mbps.
Solution #2: Clear the Film Plus App Cache and Data
Now that you have eliminated poor internet connectivity as the cause, you can now check the software aspect of the app.
One of the first things you can do is clear the app cache and data. These can store corrupted data which can prevent your app from working correctly.
Here’s how to clear the Film Plus app cache and data:
- Open your Firestick’s Settings.
- Go to Applications.
- Select Manage Installed Applications.
- Choose the FilmPlus app.
- Click on Clear Cache and Clear Data.
Tip: Your Firestick will take a few seconds to delete the saved data. We recommend restarting after it’s done removing the files.
Solution #3: Force Stop the Film Plus App
If the Film Plus app is acting weird and suddenly stops working, a simple solution to perform would be a force stop.
This will close the app and clear up any bugs stored in your Firestick’s memory.
Here’s how to force stop an app:
- Go to your Firestick’s Settings.
- Open Applications.
- Select Manage Installed Applications.
- Find FilmPlus and click on it.
- Select Force Stop.
Note: After force-stopping an app, it can take a while to restart it.
Solution #4: Switch On Install Unknown Apps Setting
The FilmPlus app is not found on your Firestick’s app store. To install it, you will need to sideload it from a different source.
This setting allows the app to be saved on your device. You want to make sure that this is enabled especially if you have lots of sideloaded apps.
Here’s how to activate the Install unknown apps setting:
- Open your Firestick’s Settings app.
- Go to My Fire TV.
- Choose Developer Options.
- Select Install unknown apps to activate it.
- Restart your Firestick.
Tip: You will also need to check if this setting is on before reinstalling the Film Plus app.
Solution #5: Use a VPN to Access the Film Plus Servers
The Film Plus app gives you access to a ton of content. However, there are instances when it will not fetch links or display any of the available shows you can watch.
If you’re traveling to a country outside the US, there is a good chance that you’re going to come across geo-restrictions. Access to content can be blocked, and that’s why you need to use a VPN.
Here’s how to use a VPN on your Firestick:
- Go to your Firestick’s home screen.
- Select Appstore, then search for your VPN app.
- Install the VPN app you have an account with.
- Open the VPN app and log in using your credentials.
- Turn your VPN ON and launch the FilmPlus app.
Note: Your Firestick does not have native apps for all VPN providers, and you may need to sideload yours.
Tip: It does have native apps for ExpressVPN, Surfshark, NordVPN, CyberGhost, and others.
Solution #6: Reinstall the Film Plus App
If none of these solutions work, you want to check if your Film Plus app is outdated. If you have not updated it in a while, there’s a good chance that you’re running an older version that needs updating.
They can purposely disconnect older versions for security concerns, so you should always keep it updated.
Before you go ahead and get the installation file for your Film Plus app, you will need to get the Downloader app.
Simply go into your Firestick’s AppStore and search for “Downloader.” Download and install it so you can proceed to the next step.
Here’s how to reinstall the Film Plus app on your Firestick:
- Open the Downloader app on your Firestick.
- Type in filmplus.app/download/filmplus_1.4.3.apk.
- Click on Go.
- Wait for the file to be downloaded to your Firestick.
- Select Install when prompted.
Note: You can delete the APK file after the installation process.
If none of these steps help you resolve the issue, you can check Downdetector to see if Film Plus’ servers are down.
They can also suffer the occasional downtime, so please be patient when it happens. You can also contact FilmPlus if you’re having trouble getting it to work.
Read Next: Do I Need a VPN for Firestick?
Now that you know how to fix Film Plus Firestick not working, you can follow these steps properly and get the errors resolved on your end.
The steps are straightforward, and you don’t even need technical experience to get it up and running again.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.