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Ethernet Port in Wall Not Working? Your Fix Guide!

ByKevin Wood Updated on19 August 2022
ethernet port in wall not working

Your Ethernet port in wall not working and you don’t know what to do?

Here in this post, you will get familiar with the issue and we will provide you with handy troubleshooting methods to easily resolve your issue.

To fix your ethernet port first you need to determine whether your ethernet cable is working correctly or not. Grab a TDR device to identify breaks and harmful issues within your coaxials, specifically related to the Ethernet cable. 

Furthermore, you can check the slot of your ethernet cable by trying to use another (working) one.

If this is not enough to identify the problem, let’s check what the issues might be and then learn how to resolve each of them.

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Why All Ethernet Port in Wall Not Working?

Having a solid internet connection is the most important thing nowadays and if your ethernet port in the wall isn’t working correctly, you would be bothered.

However, this issue could be due to several factors that are impacting your port’s functionality.

As you probably know, most of your cables & coaxials’ infrastructure are deeply hidden behind your walls and floors.

Due to that, the problem could be with the Ethernet jack itself and not the wiring. In case all ethernet ports are not working then there is a connection issue or simply there is no internet.

Usually, the ethernet ports’ functionality could be interrupted if your connectors aren’t working as intended. 

This is why further down we’ll start with troubleshooting the connector components of your internet wiring first.

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Without further ado, here are the most successful methods that are proven to resolve Ethernet outlet issues.

How To Fix Ethernet Port Not Working In Wall?

fix ethernet port in wall not working

Now when you know what might interfere with your Ethernet wall outlet’s functionality, we shall begin with the troubleshooting work. 

Note: We must inform you that all those fixes won’t fix the problem if it is located behind the wall. 

In that case, you might need to contact an IT or electrical engineer to inspect and reconfigure your ethernet ports.

Method #1 Check Condition

If your ethernet port in the wall isn’t working in the wall could be severe damage that impacted the connector’s functionality.

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Furthermore, any water inside the connector can prevent data transmission so make sure to inspect closely.

It is common for the components to degrade over the years and naturally require a switch-up.

This way you won’t only keep your Ethernet wall outlet from burning up, but you will also avoid degrading the process which might damage the slot itself.

In case the condition of all components involved in the workflow is well, let’s take a look at the wiring.

Method #2 Verify Cable Connections

Your first thing to check is the functionality of the wall socket itself. Take a working ethernet cable and try using it. If it does not work, then the issue is related to the outlet.

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There are plenty of reasons for cable failures that you probably won’t be able to discover on your own.

In that regard, there is one thing you can do for now that might fix the issue.

Make sure that the cable is properly connected to the back of the jack.

After this, it would be an easy job re-inserting it to the wall jack once again.

But if you have no experience doing something like this, feel free to pass the task to someone who knows how to establish wiring correctly.

There are also many guides only on how to wire the panel correctly so feel free to check them out.

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Method #3 Check Connectors Condition

The next thing that is most commonly causing such issues are the connectors. First, you would have to dismantle the jack off the wall and take a look at the connectors.

This way you will be able to more properly determine the origin of the issue and redirect your troubleshooting.

Our suggestion is to take a closer look at the copper on the ends of the connector. This part is designed to transfer the current, so it is ultimately important that this part isn’t worn out.

If unfortunately, there are obvious signs of damage, feel free to replace the component right away!

There is a good chance that the connectors are causing the issue, so if you get lucky, your wall outlet might just begin to work again.

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Method #4 Check the Cable

Unfortunately for your case, things could get quite more complex if you are doing a fix like this at home.

Our first suggestion is to never exchange the Ethernet cable for any other form of wiring except the designed one for this specific purpose.

You can significantly impact the connections’ functionality if you are using foreign wiring that isn’t designed for the purpose.

In that regard, we only suggest using an Ethernet cable, similar to your original one in specifications. This way you will maintain your connection and keep benefiting from significant speed.

Note: If you had already placed them together, you would have to locate them apart to ensure that both connectors are working correctly.

After separating them, your next step is to pull out and remove the whole cable from inside the wall.

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This way you will be able to check for obvious worn-out parts and signs of malfunctions like burned area or ripped cover. We would also suggest taking a look at the cable outside the wall by connecting it to see if it can carry any signal.

If your cable is simply damaged or just refuses to work for unknown reasons, you might have to begin to worry. The only logical move in similar situations is to replace the whole components between the two points.

Only then, the jack just might begin working again as normal. Most of the time, such a malfunction could cause a short circuit or other power issues you definitely don’t want to deal with.

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Ethernet Port Not Working In Wall Issue Still There…

The hardest part of fixing the Ethernet port in wall not working might be this process.

At this point, you might want to ensure that you have tried all other steps before resorting to this one.

It would be a shame to go through all of this, just to find out that the problem is with wiring or the cable connectors.

If nothing has helped so far, you might have to seek further assistance in resolving the issue.

After all, this type of work is not for everyone, and only specialized technicians might be able to properly determine and resolve the problem.

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Look for someone skilled in this within your local area and explain the issue. They would have specific tools that can more successfully eliminate the problem and get your ethernet wall slot working again.

Read Next: Why is Satellite Internet So Slow?

Bottom Line:

After reading this post, you should be fully capable of fixing the Ethernet port in wall isn’t working issue by yourself.

Sometimes the issue might not be as complex as you think and it could be easily fixed by someone that isn’t technically skilled.

After all, calling a technician is always the easiest way, so if nothing helps you could use some help.

kevin wood
Kevin Wood

Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.

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