It can be very frustrating when Epson ET-2720 paper remains inside. Luckily, we can help you deal with the issue. We’ll discuss the causes first so that you can select the right solution.
If the paper gets wrinkled or curled, there’s a high chance you’ll experience a paper jam.
Some users claim that the quality of the paper can also affect the printing process.
Does your Epson paper remain inside when printing? Don’t worry! We got you.
When facing an Epson ET-2720 paper remains inside problem, cancel the print job immediately. Then, pull the paper out gently. Be sure to remove it from the front cover. If your paper keeps getting jammed, reset your Epson printer.
It is easier to fix the issue if you know what’s causing it. We recommend you figure out why your paper remains inside your printer so that you can apply the best solution.
Causes of Epson ET 2720 Paper Jam
Your Epson paper gets jammed due to several factors. Either the paper is old or has binder holes.
If you are feeding multiple pages, ensure your paper stack fits under the arrow mark inside the edge guide.
1. Paper Is Wrinkled Or Curled
If the printed pages wrinkle or crease, they will not feed properly. An old ream of paper can also cause a paper jam.
2. Low-Quality Paper
If you use paper other than the one recommended, it could get wrinkled or creased. For best results, use new, smooth, high-quality paper.
3. Wrong Side Of The Paper
When printing, the glossy or printable side should be up. A paper jam could also happen if you don’t load your paper short edge first.
4. Too Many Papers In The Stack
You did not load the recommended number of sheets. Make sure the paper stack is not above the arrow mark.
The main reason your Epson printer has a paper jam is that your paper doesn’t meet the specifications.
Once you figure out the problem, follow our troubleshooting steps to fix it.
How to Fix Epson ET-2720 Paper Remains Inside
The first thing you should do before every printing job is to make sure your printer is on a flat surface.
Although it will print, printing on an uneven surface increases the chances of an Epson ET-2720 paper remaining inside issue.
Use the recommended specifications and follow special loading instructions to ensure a smooth printing process.
You can also switch off your printer to see if you can remove the paper without printer parts obstructing you.
If your Epson printer still gets jammed when printing, here’s what you can do to troubleshoot the problem:
Solution #1: Load Your Paper Properly
If your Epson ET-2720 is constantly suffering from paper jams, you must be doing something wrong that’s causing it.
Your printer should be able to handle just about any print job as long as you follow Epson’s recommendations.
One of those important recommendations is on the different ways you load your paper into the feeder tray.
If you experience a paper jam several times a month, you can blame it on your printer.
However, you need to check on other factors if it jams on you twice in a multi-page print job.
Here’s how to load paper properly into your Epson ET-2720:
- Load your paper stack in the middle of the feeder tray.
- Slide the edge guide against the paper stack.
- Check that the stack is not above the mark on the guide.
- Fan the edges to separate the paper.
- Make sure your printer can handle the paper type you’re using.
Note: Don’t load more than the number of sheets recommended by Epson, as this can cause jams and other issues.
Solution #2: Use New and Smooth Paper
The type of paper also matters when you’re printing with the Epson ET-2720. Using the right kind of paper will avoid jams.
Also, using the right quality paper can reduce the chances of your printer jamming.
You want to make sure you’re using the right kind of paper for your print job that’s decent enough, so it doesn’t mess up your printer’s moving parts.
Here are the types of paper that you can use with your printer:
- We recommend always using new and unused paper.
- Get smooth, high-quality paper for easy feeding to your printer.
- Do not use curled up paper.
- Do not use paper that’s too thick or too thin.
- Do not use creased paper.
Note: If you’re using paper with a printable side, make sure to load that side up.
Solution #3: Cancel the Print Job Immediately
In cases where a jam is happening, and you’re in there to witness it, you want to stop your printer immediately.
You want to catch this as soon as it happens to prevent your paper from crumpling and tearing, resulting in a nastier jam.
Paper bits inside your printer can cause damage which can shorten the life of your printer.
Here’s how you can cancel the print job as soon as you catch a jam:
- Find the printer icon on your taskbar at the lower right of your screen.
- Right-click on it and choose Open all active printers.
- Choose the Epson ET-2720 printer from the selection.
- Select the active print job you want to cancel.
- Click on Document, then Cancel.
Note: You can also press the stop button on your printer for a much quicker response time.
Solution #4: Gently Pull Out the Paper
As soon as the printer stops, you can try getting the paper out of your machine. If you catch it early enough and can still see the paper from the rear feeder, you can try pulling it out.
As long as it’s not crumpled or creased by your printer’s parts, you’ll be able to get it out easily.
Here’s how to properly pull out the jammed paper from your printer:
- Cancel the active print job to stop the printer.
- Gently pull out the jammed paper from the rear paper feeder.
- Check for tears or breaks in the paper.
- Do not use a lot of force to pull out the paper.
Note: If you see any tears or breaks in the paper, it means that part of it is stuck inside your printer.
Solution #5: Remove the Jammed Paper from the Front Cover
After confirming that your printer has swallowed bits and pieces of paper, you want to remove it immediately to fix the paper jam.
Paper left inside your printer can cause more paper jams, or worse, deal more damage to the moving parts of your printer. You want to clean it out so your printer starts working again.
Here’s how to remove the rest of the jammed paper from your printer:
- Open the front cover of your printer.
- Remove any jammed paper carefully.
- Check your printer’s mechanisms for more stuck paper.
- Close the front cover.
Note: Make sure you don’t put your hands into the printer if it is still moving.
Solution #6: Reset Your Epson Printer
Finally, if paper remains inside your Epson ET-2720 and other features stop working, you’ll want to reset your Epson printer.
Doing this will restore your printer’s settings and allow you to get the paper scraps out of the system.
It should bring the printer’s components into a more manageable position where you’ll be able to pick out the pieces of paper stuck inside.
Here’s how to reset your printer:
- Press the Settings button on your printer.
- Navigate to Restore Default Settings.
- Select Clear All Data and Settings.
- Press the OK button to start the reset process.
Tip: You can press the Stop button if you wish to cancel the reset process.
If resetting your printer does not ease up your paper jam issues, you’ll need to contact Epson customer support.
They’ll be able to assist you in getting the paper that’s stuck inside your printer. They will be able to recommend if you need to get your printer serviced or not.
Read Next: Epson Workforce Pro WF-3720 Not Printing Black?
Bottom Line
Now that you know how to deal with your Epson ET-2720 paper remains inside, you’ll be able to avoid it or clear up those nasty paper jams.
As long as you follow our recommendations, you’ll be able to get all the paper from inside your machine.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.