Confused why Eero WiFi keeps dropping? Though the Eero mesh system is designed to blanket your home in WiFi coverage, there could sometimes be outages we will now review!
When Eero’s WiFi keeps dropping, start by rebooting each of the mesh devices added to your network.
If that didn’t work, relocate all of your Eero devices to a more proper position, adjust the mesh WiFi channels and factory reset the primary Eero device!
Let’s learn more about the problem with your Eero system!
Why Does My WiFi Keep Disconnecting On Eero?
The WiFi strength of your Eero system is strongly dependent on how you place the mesh device.
Appropriate positioning is the key aspect to achieving proper WiFi coverage in all of your house. However, there could be more factors causing your Eero WiFi to drop!
Here’s why your Eero WiFi keeps disconnecting randomly:
- Insufficient bandwidth/network congestion
- Power issues with the Eero mesh devices
- Outdated firmware of the Eero firmware
- Problem with the primary Eero device
- Incorrect Eero devices mesh placement
- Software/hardware faults with the devices
- Internet/service outage on Eero’s end!
Do This First!
Since the Eero system consists of several Mesh devices, check your WiFi at different ends of the house.
If the connection happens to drop only at one location, determine which Eero mesh beacon supports the WiFi coverage there and check if the device is faulty!
Let’s proceed with the troubleshooting solutions!
8 Ways to Fix When Eero WiFi Keeps Dropping?
Tip: Follow our instructions consecutively to achieve the best success!
1. Restart your Eero Network!
The Eero network consists of the primary Eero device and as many Eero beacons as you could afford to add to the setup.
The secondary Eero devices (the beacons) connect to your primary Eero modem through the mobile application, available for iOS and Android.
- To address temporal issues with your Eero network, restart all devices in it!
Here’s how to reboot your Eero network sufficiently:
- Start with unplugging the main Eero device.
- Disconnect the power cable of each beacon.
- Wait for 4-5 minutes while the network is offline.
- Reconnect your primary Eero device to power.
- Plug each of your Eero beacons into power too.
Info: The longer you keep the mesh devices disconnected, the better will your Eero system discharge!
2. Adjust Eero Mesh’s Placement
Unlike other extender-technology networks, Eero’s Mesh networks require proper positioning to support WiFi in your whole house.
Placing one of the beacons too far away from the primary Eero device could cause the WiFi to drop constantly in that area of the household.
Note: Ensure each beacon is 10-15 meters from the primary Eero device
Where to Place Eero Devices:
- One Eero beacon in each room
- In a centralized room position
- As high as you can in the room
Where to Avoid Placing Eero Devices:
- In closed entrapments
- Near large furniture
- In drawers or other furniture
Info: You will notice that placing your Eero beacon in a more centralized position in your home will improve the WiFi signal.
However, the beacon must remain close to the primary Eero unit!
3. Minimize the Network Traffic
If your Eero WiFi drops due to overwhelming traffic or network congestion, there are several ways to reduce the usage of your Eero devices.
Particular high-data actions on devices connected to your Eero mesh network could overwhelm the WiFi and make it drop.
How to Check the Occupied Bandwidth:
- Launch the Eero app on your device.
- Press on “Device Category”, under “Home”.
- Select the device that consumes the boat bandwidth.
- Check the resources occupied by the device.
Note: Check the occupied bandwidth by each connected device to your Eero mesh network!
How to Reduce Network Congestion?
- Implement bandwidth management policies
- Reduce the number of connected devices
- Cease all downloading, uploading, streaming
Info: Keep your Eero network’s bandwidth usage reduced as much as possible while testing if the WiFi will drop!
4. Update the Eero System’s Firmware!
Perhaps, your Eero devices are falling behind on software versions that are causing issues with the WiFi.
To quickly address the problem, you must upgrade the current firmware of all mesh devices in the system and then check if the WiFi will drop!
- To update the firmware of Eero, you must have the mobile Eero application!
Follow these steps to update the Eero system’s firmware:
- Launch the Eero app on your mobile device.
- Press the Settings icon in the bottom right corner.
- Select “Software Updates” from the options list.
- (Optional) Press “Update” if there’s an available firmware.
Info: Don’t be alarmed if there are no pending updates to be applied.
This means your Eero system is running the latest firmware and there’s no need to worry about the software version!
5. Inspect the Connecting Device!
If there’s a fault with your connecting device, the fault may not be on your Eero setup’s end.
We will now try several methods to fix issues with your smartphone or other connecting device to clear out WiFi issues that are causing the connection to drop!
Try the following methods to fix your connecting device:
✅ Reboot the device
Shut down your device and reboot it after 60 seconds
✅ Restart “WiFi”
Deactivate the “WiFi” feature for about 30-40 seconds.
✅ Reset network settings
Go to Settings > Reset > “Reset Network Settings”.
Alert: Resetting the network settings will erase all WiFi and Bluetooth connections.
Any configurations made to the cellular settings will also be refreshed after this type of reset!
6. Activate “Band Steering” On Eero
To verify that each of your Eero devices is on the strongest and most reliable band, you must activate “Band Steering” for your mesh network.
It’s a feature that allows each of your Eero beacons to dynamically assign to the most reliable connection band to support the connection!
Here’s how to turn on “Band Steering” for your Eero network:
- Launch the Eero mobile app on your phone.
- Press on the settings button at the top-left.
- Choose “Network Settings” from the options list.
- Scroll down and press “Eero Labs” next.
- Activate the third option from the list – “Band Steering”.
Info: As you will probably notice, the features under the “Eero Labs” tab are still in open Beta.
This means that the feature may not function at all times since there are still adjustments to do!
7. Uninstall & Reinstall the Eero App!
Perhaps, the fault is between your Eero primary device and the secondary beacons. The instance responsible for keeping each of your mesh devices connected together is the Eero application.
If there’s a fault with the app, it’s highly likely that your WiFi will drop persistently!
How to Reinstall Eero on Android:
- Launch the Google Play store on your Android.
- Select your profile icon on the right side of the page.
- Press on “Manage apps & device” > “Manage”.
- Locate and choose the Eero app from the list.
- Choose “Uninstall” to remove the Eero app.
- Go back to the Play Store and download Eero.
How to Reinstall Eero on iOS:
- Open the Settings app on your iOS device.
- Scroll down to the “Applications” section.
- Locate the Eero application and tap it.
- Press the blue “Uninstall” button.
- Wait for the Eero app to be removed.
- Download Eero from iOS’s app store.
Alert: You will be signed out of your Eero account upon reinstalling the app!
Make sure that you have remembered your sign-in credentials before removing the platform from your device!
8. Factory Reset your Eero Devices!
Nearing the end of our guide, we will try something as strong as a factory reset on each of your Eero devices.
All Eero mesh units have a reset button that will erase the settings configuration of the device and remove it from the Eero application.
Alert: After that factory reset, you’ll have to set up your Eero system from scratch!
How to Factory Reset Primary Eero Device:
- Make sure that the device is plugged in.
- Locate the small reset button on the back.
- Hold the reset button for 15 seconds.
- Wait for Eero to notify you that the reset has started.
How to Factory Reset Eero Beacons:
- Locate the side reset button on your Eero beacon.
- Hold the button for 15-20 seconds and then let go.
- Repeat for each Eero beacon device in your network.
Note: Once the factory reset has been finalized, all of your Eero devices will be removed from the application.
Launch the Eero app and go to “Devices”. From there, follow the instructions to set up the Eero mesh network all over again from scratch!
We’ve learned that when Eero WiFi keeps dropping, the best course of action is to reboot each beacon as well as the primary Eero device.
Next, we adjust the Eero channels, reinstall the Eero mobile application and update the firmware of the system!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.