If your Dish network dual receiver TV 2 not working, it is possible that you either set the channel wrongly or your receiver is going through some outages.
Either way, we got you covered with a series of proven solution methods you can try.
To fix the non-working TV2 you should power cycle the Dish equipment and change the TV2 channel. Next, you should set the correct addresses for the remote in case you’re interacting with the wrong device. Lastly, you can perform a factory reset and re-plug all cables from scratch.
The solutions are much more complex than they sound so we highly recommend reading the entire post so you can be alerted accordingly.
If your Dish TV2 doesn’t work, a few things could have impacted your setup. It is of great importance to ensure that the TV1 is working in order to get the second one fixed.
Frequently TV2 isn’t set to the correct channel, which might disrupt the signal and prevent TV2 from working.
But let’s summarize all of the possibilities and take a look at the most frequent reports for a not working TV2 on dish network dual receiver.
1. Problem with Receiver
Any receiver issue might prevent you from controlling or working with TV2.
2. Remote Addresses Issue
If the remote address for both TV1 and TV2 are the same, you will control both devices with a single remote.
3. A Wrong Channel
In case you have chosen a different channel for TV2, it is possible that this will create a significant interference, interrupting TV2’s functionality.
4. Remote Problem
An issue with the TV2 remote might also prevent you from controlling its functionalities and menu.
5. Satellite Problem
At last, a satellite issue or temporal power outage in your area might cut your access to TV2 for several hours.
Now that we’ve given you a proper introduction to the main suspects, let’s proceed with the best troubleshooting solutions available.
Before we proceed, have you tried rebooting your dual network receiver and TV?
Sometimes this simple fault can be resolved with a restart, so make sure to try that before moving on to any of our solutions.
If a reboot didn’t work here are some of the best solutions against the issue:
If a normal reboot didn’t work, maybe we should try hard resetting your configuration.
This is an easy task that will discharge your devices and provide a cold boot the next time you turn them on.
To perform a hard reset, you can follow these steps:
- Unplug the power adapter of ALL devices included in the setup.
- Wait for 5 minutes straight while all of your devices are unplugged.
- Once the time has passed, plug the power adapter back into its location and test.
We recommend using a direct power source instead of devices to avoid a possible issue with the power reroute.
Another major cause that might be preventing you from using TV 2 on your dual receiver is the wrong channel setup.
Usually, TV2 will be set to a default channel which may not match the first channel’ setup.
This is why we’ve prepared steps to change the channel of your Dish TV2:
- Go into the settings on your Dish.
- Locate the “Modulator Setup” tab.
- Press the right arrow on your remote to highlight TV2.
- Use the downwards/upwards arrows to change the channel number to “60”.
In order for the TV2 channel to work at “60”, your TV1 must be set at “62”. If you still haven’t done that, change the channel number on TV1 the same way you did with TV2.
If your TV1 and TV2 remote are set to the same “Remote address”, it is most likely that your TV2 remote will be nonfunctional because TV2 is currently being controlled by TV1’s remote.
Note: To change and configure the remote address, you will be needing the TV1 and TV2 remote.
Here is an easy way to change the remote addresses:
- Go to the Settings in Dish.
- Click on Installation.
- Go to System Info One tab and click on it once.
- Locate the TV2 window and with the right arrow, highlight it.
- Grab your TV1 remote and press the Satellite button once.
- Click on the “2” button and wait for the LED to flicker 3 times.
- Press the Record button and wait.
If the remote address below TV2 changes to 2, then the process was successful.
It is really important for your TV1 and TV2 to be on different channels because otherwise, you will control the first TV with the second remote and the other way around.
Important: If you have another dual satellite receiver in your household, remove its antennas so you don’t change the remote address there as well.
A universal approach to any issues is to factory reset your Dish receiver. This will help if you accidentally change a configuration that might break the settings for your TV2.
Here is a step-to-step guide on how to reset your Dish receiver:
- Press the menu button once and the home button 3 times.
- Click Receiver.
- Head to Tools.
- Select Reset to factory defaults button once,
- Next, click on Reset Receiver to factory defaults.
- Confirm the pop-up window.
- Your receiver is now performing a restart.
The reset shouldn’t take longer than 5 minutes, but make sure to wait until 10 minutes before you interrupt and start over.
If after a factory reset the issue is still there, then the problem is most likely with the wiring.
For this very last solution, we prompt you to check all of the cable connections throughout your TV1, TV2, and satellite receiver of course.
Ensure all ports are clean, cables, and take care of anything that requires exclusive maintenance in your setup. Once you’re done, replug all cables tightly and test.
If after all of these steps your TV2 is not working, in addition, you can check Dish’s website to determine if there are any outages or maintenance problems in your area.
This can often be the reason why your satellite isn’t getting any signal or your TV2 is not working.
Simply write down your location and run a scan check for any ongoing dues. If there are not any outages and the problem is on your side, you’ll need to contact Dish customer service and ask for assistance.
Hence the solution to a problem includes a power cycle on ALL devices in the setup followed by changing the channels of your TV2. Then you’ll need to set the correct remote addresses and if nothing works factory reset the receiver.
Read Next: Why Is Dish DVR Not Playing Recorded Shows?
Now that you know why dish network dual receiver TV 2 not working, with the series of effective troubleshooting steps, you should face no blunder on your way of troubleshooting the problem.
After all, it is always a choice to contact Dish for another round of troubleshooting!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.