D-Link DIR-615 router keeps dropping connection? We have the solution!
Your D-Link DIR-615 router connects to a modem and converts the wired signal to wireless (Wi-Fi).
If anywhere along the way in the conversion there is a problem with your modem or network cables, the router will often drop the connection.
Let’s learn more about this!
To fix when the DIR-615 router is dropping connection, power reset the device and resolve any issues with the cable setup. Troubleshoot the modem and update the firmware of your router. Finally, perform a factory reset to fix the issue permanently!
There’s a lot more to the problem with your router so make sure to keep reading!
Your D-Link router will drop the connection if there is something wrong with either the modem or the network itself.
We need to explore the possibilities behind the problem to be able to tell where the actual issue is coming from.
Here’s what could cause your D-Link DIR-615 router to drop connection!
- Outdated Firmware of the device
- Power issues with the D-Link router
- Modem or Network problems with your setup!
- The router is actively overheating
Although your router could be experiencing a different type of issue, those are the main suspects for this problem.
Let’s not lose any more time and learn how to fix this issue!
To fix your issue efficiently and way quicker than you would averagely would, make sure to follow the chronological order of our solutions.
This will ensure that you will either end up identifying the problem or resolving it completely, so you don’t have to bother any further.
Here’s what to do whenever your D-Link DIR-615 is dropping connection:
Assuming that you’ve already restarted your router, there is a more advanced and efficient way to reboot the device that will also refresh its software.
This method will restart ALL services by discharging the device completely. Let’s next learn how it’s done!
To perform a power reset on your D-Link DIR-615, follow these steps:
- Turn off the device using the Power Button.
- Stand by for 10 Seconds.
- Unplug the Power Adapter out of the router’s port.
- Wait for another 5 Minutes until the router completely discharges.
- Reconnect the power cable to the router.
- Turn on the device.
Once the router boots back up, make either a wired or wireless connection and test.
If the connection still seems to be dropping, move on with the next solution in our guide!
Note: For the most efficient power cycle, users wait for the router to cool down!
Instead of only looking into your router, you should also consider any problems with the modem in your setup.
The router and the modem connect with an Ethernet cable that transfers the signal to the router which then converts into a wireless connection – Wi-Fi.
There are several ways you could troubleshoot your modem and here are they:
- Unplug the modem from the power for 5 Minutes.
- Disconnect and then reconnect the internet cable from the modem.
- Reset your modem by holding the “Reset Button” for 30 seconds.
You should know that not all modems have a reset button.
If don’t seem to be finding a reset button on your modem, check specific reset instructions online for your device.
Tip: Switch to a different power source for your router and modem!
For users who are taking advantage of the router’s LAN ports to create a wired connection, there could be a problem with one of the ports or the cable itself.
The DIR-615 router is designed with 4 LAN ports along with one internet entry that connects with the modem.
You could resolve wired connection issues in the following way:
- Plug the Ethernet cable that connects to your device in another LAN port
- Reconnect the router from the modem and wait for 60 seconds
- Use another port on the modem (if the modem has several ports)
- Replace the Ethernet cable that connects to your device!
After attempting all of these solutions, connect to your router and check if the issue persists!
Note: Ensure that ALL cables (including the Ethernet and Coax cable) that connect to your modem are healthy and have no visual body damage.
Next up, you should perform a Firmware Update on your D-Link DIR-615 router.
This is especially recommended whenever software problems with the device are impacting the connection and making users unable to connect to the WiFi.
Let’s learn more!
Here’s a detailed guide on how to update your D-Link router:
- Open the official D-Link website.
- Use your login credentials provided to you by the subscription.
- Head to the Downloads Page.
- Download the latest router firmware on your device.
- Go to Manual Settings.
- Open the MAINTENANCE tab.
- Head to Firmware Upgrade.
- Follow the instructions to renew the version of your D-Link router.
Alert: The device you’re accessing D-Link through must be connected to the internet to download and install the firmware update.
Although it may sound a bit unrealistic, your router could be overheating, which will essentially cause it to drop the connection.
The temperature of the device really depends on the environment and whether the router receives adequate airflow in the first place.
Factors and sources of overheating are the following:
- Position the router in a cool, well-ventilated environment.
- Remove any Heat Conductors near the router or turn them OFF.
- Clean the router’s Ventilation Openings.
- Prevent Direct Sunlight.
During the summer, it could be difficult keeping a particularly cool environment in your router’s room.
If that’s the case, let the room ventilate itself by opening the windows.
Note: To know whenever the router is overheating, watch out for the LED status light.
It will go off as soon as the router overheats and the system demands a reboot.
Our most powerful solution so far is to perform a Factory Reset on your router.
For this purpose, you will need a paper clip or a similar size object to insert into the router’s reset pinhole.
In the pinhole is the Reset Button that you will have to press and hold.
Locate the Reset Pinhole on your router and insert the paper clip!
Hold the reset button for around 10 Seconds before releasing it. This will cause your router to shut down and reboot after a while.
Once the device restarts, it means that the reset was successful and your network is back online. In case of any trouble contact your ISP.
Note: After the reset, go to the D-Link site and log in and configure your router’s settings!
In case you’ve attempted ALL of the solutions in this guide and nothing managed to work, you’ll need to perform an accurate reading of your internet.
When the problem comes from the DNS server (your Internet Service Provider), you’ll need to contact them for help!
Test your Internet Speed for Free and share the results with your supplier!
Perhaps the problem is not on your side so you should keep that in mind. Good Luck!
Hence, to fix your DIR-615 router’s network problem, Power Reset the device and update its OS Firmware. Next, thoroughly inspect the modem Ethernet connection and prevent the router from overheating. At last, perform a factory reset on the router.
Read Next: How to Fix D Link Router 5ghz Not Working?
Here we’ve learned what to do when the D-Link DIR-615 router keeps dropping connection and what could possibly cause this issue to occur.
In case the issue is persistent you should contact D-Link Customer Service and familiarize them with your problem.
Hopefully, they will provide you with the best solution!