If your Cox contour remote volume not working, then there is most likely an issue with your remote. On the other hand, it could be your TV that does not receive the signal, so let’s find out!
To fix a Cox remote, first ensure that the batteries are functional and the hardware of the remote is clean. Next, you can try to reprogram the remote to your TV, then power cycle both devices, and lastly inspect the infrared signal of your remote.
If that wasn’t enough, take a look at the possible causes a little better so it can be easier to apply the solutions later.
We should mention that your remote can easily malfunction after being an object of water or drop damage.
If that’s the case, it is possible that the hardware is damaged explaining why the volume is not working.
We can exclude the hardware possibility for now and take a look at what else might have gone wrong:
1. Worn-out Batteries
The batteries could have gone faulty, preventing your remote from functionating until further notice.
2. Blocked Signal
Anything standing in the way between your TV and remote could block the signal, making your remote not work.
3. Remote Erased
If your Cox remote has been erased from the TV, it won’t be functional until paired again.
4. Hardware Damage
If the remote has been hardware damaged, it won’t work until a repair.
5. Problem with TV
At last, a possible problem with your TV could prevent your device from recognizing the remote.
Those were the most frequent causes and now we’re about to describe how to tackle each of them so let’s jump right in!
Before we proceed, ensure your TV is turned ON and is ready to recognize the remote.
If you’ve accidentally unpaired your TV with the remote, you won’t be able to perform any operation or whatsoever using the Cox remote.
Having that in mind let’s start excluding the possibilities one by one.
The power reset or also known as a power cycle is frequently performed by users having the same as you do.
The method is designed to drain the electricity of your device and ensure a clean boot after it.
Here is how to perform a power cycle on your Cox Contour remote:
- Grab your remote and press the INPUT and VOL+ buttons.
- Hold the buttons for an average of 10 seconds.
- Release the pressure.
- Take the batteries out and wait for 60 seconds.
- Put the batteries back.
If you’ve performed the power cycle and the volume is still not working, let’s try with a new battery.
Replacing the batteries should be one of the first steps against the issue and if you still haven’t replaced them, now it’s the time to do so.
To replace the batteries of the remote, you can follow the instructions down below:
- Get yourself a fresh set of batteries.
- Unscrew the battery compartment underneath the remote.
- Carefully eject the old batteries.
- Insert the new batteries.
- Put the compartment’s cover and screw it tightly.
Easy as that, you replace the remote of your remote easily. If that didn’t help, however, you can proceed with our next solution.
Many users suggested hard resetting your TV whenever the remote refuses to work. In that regard we’ve prepared a simple step to describe how:
- Turn off your TV from the hardware power button, by pressing it once.
- As soon as your TV turns off, unplug the power adapter.
- Wait for 3 minutes with the power adapter of your TV unplugged.
- Connect the power adapter to the power source and turn on your TV.
- Check your remote for functionality.
If the Cox contour remote volume is not working even after performing a hard reset on your TV, then there could be something blocking the signal. Let’s find out!
Another solution is to remove any interference that interrupts your remote signal. Anything from large metal objects beneath your TV’s receiver could be causing interference issues.
Remove any solid objects, located between your TV and remote and test if your Cox remote’ sound will work.
Other than that, you can ensure to remove any electronics nearby your TV and remote and perform another test then.
Note: It is good to try aiming at your TV from different angles while applying a little bit more force than usual on the volume buttons.
If nothing has worked so far, then perhaps your remote is more likely to be disconnected from the TV.
Even if only the volume buttons are not working, it is recommended to try to unpair and pair from scratch.
Here is how to repair your Cox remote to any TV:
- First, aim your Cox remote at the TV.
- Press and hold the setup button for 3 seconds.
- Wait for the red LED on the remote to turn green.
- Enter 9-8-1 for a specific activation code.
Result: The LED light on the front of your remote will blink in green twice to indicate successful pairing.
After performing these steps, press the power button and if your TV turns off, then your remote has been successfully paired & fixed!
The last thing you can try before buying a new remote is to clean its hardware. Sometimes gathered dust may impact the remote’s functionality, resulting in inactive buttons.
Simply unscrew the bottom compartment until you access the remote’s PCB and plastic button cover. Clean it carefully and focus on removing dust from the volume buttons.
Note: As the plastic cover is removable, you may wash it up and dry it before inserting it back into the remote.
For the PCB, use a wet napkin or dust cleaner to carefully remove any dust particles that may be interrupting your remote signal.
Once ready you can put everything back together and test it. If the volume buttons are still not working, they could be broken and you’ll need a repair.
To fix the sound of a Cox remote, try replacing the batteries, perform a power reset and clean its hardware. If that didn’t work, hard reset your TV, then reprogram the Cox remote, and remove any possible interference.
Read Next: How to Setup Cox Panoramic WiFi?
Now that you know why is Cox Contour remote volume not working, you can easily troubleshoot the issue at home.
If the issue still persists, a new remote is always a considerable idea due to the approachable price of the universal units!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.