If your Comcast remote volume not working and you don’t know what to do?
Well, in this post we will explain what might impact your Comcast remote volume buttons’ functionality and hopefully resolve your issue.
The guide below is designed to help in almost every possible way and even if the volume buttons are still not working, at least you will know what to do next.
One of the few ways you can troubleshoot your volume button’s functionality replace the batteries on your Comcast remote.
Another method that is considered to be effective is to perform a factory reset on your Comcast remote.
This process is known to reset any configurations and accidentally unbound keys that might prevent your volume buttons from properly working.
To begin, let’s talk about all of the possible causes so troubleshooting later can be easier for you.
Why Is Volume On Comcast Remote Not Working?
There could be several reasons that might cause the absence of your volume button’s normal functionality.
First, you need to identify if there are any other buttons that are not working as they should.
If it is just the volume buttons then there is a high possibility that they are wrongfully bounded.
We will dive into details in just a second, but first, let’s take a closer look at all possible causes:
- Worn-out batteries
- Outdated driver
- Wrong key bind
- Power Issues
- Hardware issues
If your Comcast remote has been exposed to water or drops damage, we suggest providing the volume buttons with a hard press.
If the remote is wet, make sure to let it dry before using it, but keep in mind that if there is hardware damage, our methods won’t be able to help.
If your remote was exposed to hardware damage, we recommend seeking a repair or purchase of a new Comcast remote.
If you had made sure that your remote hasn’t been physically damaged, let’s fix your volume buttons today.
How To Fix Comcast Remote Volume Not Working?
Now that you know which factors could impact your Comcast remote’s functionality, it is time to discuss how to properly deal with the issue.
We assume that you had already changed the remote’s batteries, so we are not going to include it as a method.
If you still haven’t tried new batteries, we highly recommend getting a fresh pair before you continue.
You shall start with the first method and check the volume buttons’ functionality after each method.
Method #1 Discharge Remote
A simple troubleshooting method that will troubleshoot many remote functionality issues would be to discharge your remote.
It means to cut the power supply entirely and wait for a few minutes.
This approach will resolve any temporary issues within your remote and hopefully get the volume buttons working again.
Here are the steps to do it correctly:
- Open your Comcast remote’s battery compartment.
- Take out all of the batteries.
- Then, press all of the buttons on your remote for about 20 seconds.
- Once completed, insert all of the batteries back in and close the compartment.
- Check if the remote’s volume is now working.
This is how to efficiently discharge your Comcast remote.
Next, we are going to discuss how to perform a power cycle, so make sure to stick around a little longer.
Method #2 Power Cycle
Another basic approach to troubleshoot your Comcast remote’s functionality is to Power Cycle your device.
This quick and effective method is also known to deal with temporal power issues, but this time if they are related to your TV device.
Without further ado, here is how to perform a power cycle.
- Turn Off your TV entirely.
- Unplug the power cable from the power outlet.
- Wait for 3-5 minutes and plug the power cable back in.
- Check if the volume buttons are working correctly.
If you are using a power divider or strip, make sure to try plugging the power cable directly into the outlet.
This way you will successfully evade any possible malfunctions with the power route devices.
If your volume on Comcast remote not working still, even after performing a power reset on your TV, next you are going to learn how to deal with any outdated drivers within your TV.
Method #3 Firmware Update
If you had reached so far in the post, we are starting to tighten the circle of possible causes.
It is well-known that as the firmware version progress, some devices could be losing support, so we suggest checking your TV for newer updates.
To update the TV’s firmware, you need to locate the Software Update Tab somewhere throughout your menu options.
Then click on the Check For Update button. By doing so, you will allow your TV to look for new updates and provide the software with available firmware versions.
After waiting for a while, if there is a new update, make sure to download the update and hit Install & Apply.
Keep in mind that your TV could reboot a few times during the update, but there is nothing to be afraid of.
We suggest enabling the Auto-Update feature, which will provide your TV with the newest updates as soon as they are released and available to your device.
This way you won’t have to bother manually executing the process every time there is something new for your firmware version.
Method #4 Factory Reset
We assume that Factory Reset might have crossed your mind while reading this troubleshooting guideline and, in that regard, we have prepared a step-to-step guide so you can do it properly.
Factory resetting your Comcast remote will refresh all of the configurations as it was used for the first time, so be aware.
Now, let’s see how to resolve Comcast remote volume isn’t working issue via factory reset.
- Hold the Setup button.
- Wait for the LED light at the top to blink
- Press 9-8-1 in sequence.
- The LED light shall blink twice once again.
- This action will indicate for successful reset.
Easy as that, you had now performed a factory reset on your Comcast remote.
If none of the methods above were able to help you, don’t get discouraged yet as you have some options left.
Let’s take a look at what they are.
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Comcast Remote Volume Isn’t Working Issue Still There…
At this point, you can either contact Chromecast support and explain the problem or straightforward buy a new remote.
Contacting customer service would be better if done before buying a new remote because they might come up with a solution that is still no popular across the communities online.
On the other hand, when buying a new Chromecast remote you cannot go wrong, because after all the troubleshooting we can conclude that the problem is with the buttons.
Before contacting the support, we cannot be sure but all odds are in a hardware issue.
Easy as that, you should now be able to easily troubleshoot the Comcast remote volume not working issue and deal with any difficulties that might come with the process.
After all, this little inconvenience could be based on irreversible hardware damage where only a repair can help.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.