If the Comcast activation page keeps coming up even if you have already activated it, then we have a solution for you.
By the end of this guide, we will provide you with the most accurate information regarding the Comcast page activation and the best workarounds to fix the issue in no time!
To fix the page activation loop, first, clear the browsing data of your browser. Next, enable the bridge mode if you have a modem and router and reset the network settings. Finally, activate the connection for your Comcast account.
There are quite a few reasons why the activation form will continue to appear so let’s take a look at some of the possibilities first.
If you haven’t activated Comcast, the activation form will keep appearing until you confirm your account.
You may have filled the activation list wrongly, thus, your account will remain inactive until further notice.
Besides the general activation, there are quite a few suspects to here they are:
1. Browser Cache Data/Cookies
Stocked up browser data and cookies might cause the activation to keep coming up.
2. Unpaid Bills
If you have unpaid dues towards Comcast, the activation form will appear to warn you of missed payments.
3. Network Issues
Improperly established network settings might cause the activation to appear over and over again.
4. “Poisoned” DNS
Large DNS cache data, also called “Poisoned DNS” might trigger an activation loop.
5. Inactive Bridge Mode
If you’re using a router and modem in pair, bridge mode MUST be enabled to bypass the Comcast activation screen.
These are the issues that Comcast users having the same problem reported. Now it’s time to check what methods they used to solve the problem.
Before we proceed with any of the following solutions, try rebooting the Comcast app on your device to determine if that will fix the issue.
The activation may have been fulfilled, but a temporal glitch or bug could make it appear over and over again.
If restarting Comcast didn’t help, proceed with the following solutions:
As you probably know, during the activation, there are fields that must be filled with the proper information.
If these fields remain empty, the activation list will not be accepted by Comcast and you will have to rewrite it all over again.
In the steps down below, we will explain to you in step-by-step how to activate Comcast properly:
- Boot Comcast and wait for activation to show up.
- Locate the essential fields where you can write information down.
- The most important fields are your phone number, password/confirmation, and choosing a security question/answer.
- Submit the correct information.
The main factor behind activation is the validity of the supplied information.
The action page might keep showing up due to the inaccuracy of the supplied data, so you’re being routed back there in order to change it.
The activation is meant to look for the validity of the contact in your service provider’s database.
In other words, if the activation form is not filled with information like the one in your service provider’s contract, it will not be accepted.
Tip: If you’re being redirected back due to missing info or not accurate info, there should be an error somewhere in the form to tell you exactly what went wrong.
In case the problem was not related to an error then it might be your browser’s fault.
Users widely suggest clearing your browser data as well as the cookies you have allowed.
The fastest approach would be to test with another browser but if you’re using Google Chrome we recommend sticking with it.
To clear your browser data & cookies, follow the steps down below:
- Open your browser and click on the three dots at the top right corner.
- Open the settings and tap on browser history.
- At the top of the page, select “Clear browser history”.
- While in the browser data page, select “Cookies” in the sub-menu.
- Tap on clear all cookies.
Note: Clearing the cookies might forget your login at certain sites, so make sure you remember your password to relog later.
When ready, close and reopen your browser then check if the page activation loop will still be there. If yes, then let’s target your network in the next solution.
Another thing that might help you is flushing the network DNS.
This will reset the data towards Comcast and if you’ve performed the activation process correctly.
The activation loop should disappear and you will be able to access and use Comcast freely.
Here is how to flush your DNS:
- On your PC, open the Command Prompt from the Start menu.
- Run it As Administrator.
- In the CMD, type “ipconfig /flushdns” and press the Enter button.
- DNS will be forced to create all new connections, without using the ones in the cache.
Now try to re-open Comcast and see if the issue is fixed. If not, well the problem might be coming from the source of your network connection, your router.
In case the Comcast page activation keeps coming up we suggest hard resetting your router to clear out any network-related issues.
This type of reset will practically discharge your router out of any remaining electricity and provide it with sufficient power flow once it boots back up.
Here is how to hard reset your router in a few easy steps:
- Press the power button on your router to shut it off.
- Wait for it to turn off and unplug the power adapter.
- Wait for another 5 minutes for the router to discharge.
- Re-attach the power adapter
If you fear your router might have become an object of power fluctuations, make sure to use a different wall outlet to plug the device in and inspect its power adapter.
If you’re using a router and a modem in a pair, then you should definitely enable the bridge mode on your network.
Bridging your router simply routes all of the network traffic via the router itself and assigns it a brand new public IP address.
The bridge mode can be enabled from the router settings and here is how to access them:
- Open your browser and write 192.168.1.1. (If it doesn’t work, copy the default gateway from the CMD by writing “/ipconfig” and paste it in the browser)
- Use “admin” and “password” for default login credentials.
- Once in the router settings, head to the network tab and search for Bridge Mode.
- Click the activation slider next to Bridge Mode and confirm that you’re enabling it.
It is possible that your router will restart. After the reboot sequence is complete, access Comcast and check if activation would still be looped.
While we trust Comcast’s DNS to be one of the most reliable ISPs out there, there might be a better choice for your DNS settings.
We suggest switching your DNS to a Google one to clear out potential verification issues with Comcast.
Here is how to switch to Google DNS in easy steps:
- Go back to your router’s control panel.
- Open the DNS tab, which should be in the sub-menu of the page, located left.
- Press the “DNS setting” drop-down menu and choose Google public DNS.
- Establish a new connection following the on-screen prompt.
If you’re using a TP-link router, you will be provided with easy step-by-step instructions on how to set up a new connection with the Google public DNS.
We cannot guarantee for other router brands, but we assume they have instructions as well.
If that doesn’t work either, well, feel free to reach out to Comcast now and report your problem.
Maybe something went wrong with your activation in particular and only the developers might have access to the solution.
Thus to fix the Comcast verification page that keeps showing up, make sure you’re verifying with the correct information regarding your location. Next, reset your browser data and flush your DNS. Enable the bridge mode on your router and switch to Google DNS.
Now that you know why the Comcast activation page keeps coming up, we hope you’ve managed to fix your issue with our easy solutions.
Comcast is known for its efficiency and reliability when it comes down to similar issues. In that regard make sure to discuss this problem with the support team if nothing worked.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.