If you have messed up your remote, you may be wondering can I get a free replacement Sky remote.
If that is your situation, you are not alone. Plenty of people lose their Sky remote or get it damaged.
You can get a replacement remote from Sky if you have a genuine reason. If you do not have a genuine reason for requesting one, you may be required to buy one. Besides replacement, VIP Sky users get a free extra remote.
In this article, we look at the available alternatives for a person who needs a new remote.
Keep on reading to learn how to operate Sky and request your free remote.
Why Get a Replacement Sky Remote
No one just wakes up and decides they want a new remote. If you are contemplating requesting one, you have a good reason.
While your reason might be genuine, it might not be valid for a new Sky remote.
The main reasons why people request Sky remote replacements are:
1. Faulty Remote
This is where you purchase your Sky box just to realize that the remote doesn’t work.
If your remote is faulty, you should return it to Sky within the warranty window. If you return it after the warranty window, you may not be given a replacement.
2. Broken Remote
The other reason people request Sky replacements is damage to the original remote. In this case, the faulty remote is your responsibility.
In such a situation, you are not guaranteed a free replacement. Even so, there are chances that you can get a replacement.
Note: Sky cannot replace a remote if you get it spoiled even within the warranty period
3. Lost Remote
Finally, you may want to replace your remote if it is lost. It is rare for a person to completely lose their Sky remote.
Modern sky remotes like the Sky Q have tracking features. If you can’t find your remote, just press the ‘find remote” button on your Sky Q box.
With this button, you can make the remote beep, revealing its location. However, if it is completely lost you need to replace it.
What to Do Before Replacing Your Sky Remote
Before you go all out requesting a replacement, there are several options you have.
The options depend on your reason for replacement. For instance, if you think your remote is faulty, try troubleshooting it.
Besides the options you have on your remote, there are ways to operate Sky without a remote.
Below are your options if you have a problem with your Sky remote.
Change Your Sky Remote Batteries
If your Sky remote was working just fine then it stopped, try changing the batteries.
The most common cause for malfunctioning remotes is drained batteries. Your Sky remote batteries run out of power after some time.
Given that the Sky remote batteries can last a very long time, it is normal to forget to replace them.
Before you take any action, try replacing the batteries to see if they are the problem.
How to Replace Your Batteries
Replacing your batteries is simple. Most Sky remotes use two AA batteries.
To replace your batteries:
- Push the clip on your battery cover downwards
- Pull the battery cover and check to see the alignment of your batteries before removing them
- Remove the old batteries and replace them with new ones
- Place the cover back on your batteries
Note: Do not let flat batteries stay in your remote for long since they could cause damage.
Changing Channels Without a Remote
It might take a while before you get your replacement remote from Sky. During your waiting period, you should have a way of using your Sky box.
Thankfully, all Sky box devices come with control buttons.
Using the up and down arrows on your normal Sky box, you can move through all channels.
The functions on the front of your box also give you access to the main menu.
Note: There are many functions you cannot access without a remote.
How do I Claim my Free Sky Remote?
You can claim a Sky Q remote replacement free of charge if yours is faulty. If you are a Sky VIP customer you are also eligible for a free remote.
If your remote is faulty from purchase, simply send it back to Sky. They will have it checked and send it back or replace it. Make sure you attach the warranty and receipt papers.
For Sky VIP customers, you can claim a free extra remote at any time. To claim your remote, download the My Sky App from Google or Apple store.
Open the app and open the Sky VIP tab. Click on Exclusive Free Voice Remote to claim yours.
Can I Get a Free Replacement Sky Remote For a Faulty One?
You may be wondering, will Sky replace my remote control if it’s faulty? You can get a free Sky remote if yours is faulty.
If you purchased your Sky box recently request a replacement for the faulty one.
Click on this link and follow the instructions to get a replacement.
Click on this link and follow the instructions to get a replacement.
For a replacement, you will be charged a small fee for shipping. However, not everyone will receive a replacement.
If you are found worthy of a replacement, expect the extra cash on your next bill.
Note: Replacements are only available within the warranty window period
Will I Get a Replacement if my Sky Remote is Broken?
You will not get any replacement if your remote is broken. If you are responsible for the damage to your remote, it’s your duty to replace it.
You can request a replacement from Sky at the market price.
Unfortunately, the replacement may take some time before it arrives. It would be a good idea just to purchase from a shop.
Best Alternative Replacement Remotes
If you decide to buy a replacement remote, make sure you get a quality one. There are plenty of replacement remotes out there but many can fail.
Below is a view of the top 3 Sky replacement remotes on Amazon.
1. Sky+ HD Remote Control
If you are using the Sky+ HD box, get this replacement remote from Amazon.
This is an original Sky remote that has all the functions. It resembles the remote you acquired your TV with and all functions work in the same manner.
The remote is equipped with a code checker for easy programming. It comes with two AA batteries.
You, therefore, do not have to buy anything else once you receive your remote.
The remote itself is quite affordable, going for £20 plus shipping cost.
2. Original Sky Q Voice Remote Control
For Sky Q box users, you can get the Sky Q Voice control remote. This one is also available on Amazon at the cost of just £25. This package includes two remote controls.
The first product is the original Sky remote suitable for a Sky Q 1TB, 2TB and Sky Q Mini box. This remote is ready to use since it comes with two AA Duracell batteries.
The product supports voice search and performs the rest of the function similar to Sky remote.
The second product in the package is the Sky MR remote. It is a none voice IR-only remote suitable for Sky Q and Sky Silver boxes. It can also be used on Sky Mini boxes
3. SKY SKY111 Plus Remote Control
Finally, you may want to check out the Sky 111 remote. This remote is suitable for the Sky+ Digibox.
It comes fully loaded with two AA batteries. You will also receive a user manual when you purchase the remote.
This remote has the ability to switch channels on your Sky box as well as adjust the volume on your TV.
It also has a code checker for easy synchronization with your TV. The remote goes for just £20.49
Summary
If you are asking, can I get a free replacement Sky remote, the answer is yes! You can get a free Sky replacement remote if yours is faulty.
However, you will have to pay if your remote is lost or broken to get another one.
Read Next: Where To Put Sky Box When TV Is On Wall?
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.