If you notice BT Sport not working on TV, fret not, because we’ll help you solve it! Similar to your situation, a lot of people are trying to find the ultimate fix and solution to this.
Luckily for you, you’re just on the right page! In this guide, we’ll not only give you the common reasons as to why this is happening, but we will also walk you through the steps on how you can resolve it!
If BT Sport is not working on your telly or any other brand, check if you’re connected to a stable WiFi network. Then, check if there is a software update available. Proceed to restart the television, then uninstall and reinstall.
Before resolving it, what could the possible causes of this be? What could be the reasons why it fails to work?
Reasons Why BT Sport is Not Working
Since it’ll be difficult to determine what the exact cause is, you need to have a complete and comprehensive approach to troubleshooting this dilemma.
Some of the customary reasons include:
- Slow or unstable internet connection
- Corrupted or faulty BT Sport app
- Outdated or not-up-to-date software/firmware of the telly
So, if you’re eager to learn the solution to the dilemma of BT Sport not working on BT TV or any other brand, we got you!
How to Fix BT Sport Not Working on TV
This guide will be a complete and comprehensive take on how you can address this concern.
Unlike other tutorials online, our guide won’t just leave you a single solution, we’ll try to approach it completely and comprehensively! So, without further ado, let’s get it over with and say goodbye to this dilemma!
Step #1: Try Connecting via Ethernet
To make sure that your telly is getting a straight and direct connection, you can try to connect it to the router via an Ethernet cable.
Plug an Ethernet cable into an Ethernet port at the back of the telly; connect and link it straight to the router or gateway/modem.
Step #2: Is Your Telly’s Software Updated?
The next step is to ensure that your smart TV’s software or firmware is up-to-date. To check if it’s updated, go to your telly’s [MENU], and then navigate to Settings.
From Settings, try accessing Device Management or something that tells you about the Software Version. Check if there’s an update available, otherwise, proceed to the next step.
Note: The wording may vary from one TV brand to another, but the path of how you can find it would be in this sequence.
Step #3: Connect to a BT Hub
Connecting to a BT Hub can increase your chances of making the BT Sport app work, since it’ll easily be able to recognize that you’re accessing a BT channel.
So, if you have a BT hub or gateway, try linking your telly to that instead.
Step #4: Uninstall and Reinstall the BT Sport App
And last, but most definitely not least is to try uninstalling and reinstalling the BT Sport app on your telly.
Akin to smartphones and other mobile devices, you can uninstall, then reinstall the app to somehow do a clean wipe of all the data that has been stored.
Depending on what your smart TV is, the process of uninstalling and removing apps would be different. But, the standard procedure of how it’s done would be in the following steps:
- On your telly, access Settings > Apps.
- From there, select the specific app you want to uninstall.
- Hit on the Settings/Menu/More icon on app and proceed to Remove/Uninstall it.
Once done, download and install it again through the downloader of your smart TV!
This is the process of troubleshooting the dilemma of your BT Sport not working on your telly. Whether you’re using a BT TV or another brand or manufacturer, you’ll find this method efficient and effective.
Alternative Ways to Access BT Sport App
There are alternatives that you can use if your telly isn’t able to access the BT Sport app successfully.
Using a Streaming Device
One of the best ways to get the BT Sport app and watch it on your telly is by using a streaming device.
You’ll find a lot of them in the market, but among the most popular ones would be Roku and Amazon Firestick. To do it, simply connect the streaming stick or streaming device to your telly, then access the BT TV app.
From the list of BT channels, select the BT Sport app and proceed to watch!
Using Google Chromecast
Google Chromecast is another good alternative if your BT sport app is not working on your telly.
With Google Chromecast, you’ll be able to access the BT Sport app on your smartphone, tablet, and laptop/computer then cast it to your television.
- Plug Google Chromecast into your telly.
- Access the BT Sport app on your smartphone, tablet, or computer.
- Watch and access a video.
- Click on the Cast button, which is the screen with the WiFi signal on the bottom part.
- Select the Chromecast connected to your telly.
Using Gaming Consoles
Last, but most definitely not least would be using gaming consoles to have access to the BT Sport app.
BT customers can download and install the BT Sport app on either the Xbox or PlayStation. From there, you’ll be able to watch BT Sport from your gaming consoles!
These are among the alternatives that you can do if the BT Sport app is not working on your telly!
Read Next: How to Cast BT Sports on Chromecast?
BT Sport Still Doesn’t Work, What Should I Do?
If you’ve carefully followed the process, and you notice that BT Sport is still not working, the next best thing to do is to contact BT’s customer support team.
They have their own set of troubleshooting steps, so you can be sure that they’ll be able to help you.
NOTE: Let them know about the steps you have done initially. This will not only help you get to a faster and more urgent resolution, but the team will also be more accurate and precise with the steps you need to take.
If you find that BT Sport is not opening or working on your telly, ensure that you are connected to a stable internet connection. Then, check if the software or firmware of your TV is up-to-date. It’s also advisable to try connecting it via an Ethernet cable.
Bottom Line
It can be a bit knackering to find BT sport not working on TV. And while it’s something that seems unfixable, with our guide, we’ll surely be able to help you with it!
You neither have to be an expert nor a tech-savvy individual to accomplish it!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.