breezeline remote not working

It can be frustrating when you encounter Breezeline remote not working. Luckily, we can help!

While your Breezeline remote offers many benefits, it also brings challenges. These complications indicate different issues with the batteries, programming, and hardware.

To get your Breezeline remote to work, check its batteries, as they should be fresh and installed correctly. Additionally, ensure the IR sensor is not obstructed and has a clear line of sight with your box.   

Let’s talk more about the solutions in the section below!

Breezeline Voice Remote Not Working – 8 Proven Solutions

solutions for the breezeline voice remote not working

Here are eight proven solutions to help you fix your Breezeline remote not working problem. You need to try them in order until you find one that works for you!

#1: Check the Batteries on Your Breezeline Remote Not Working

If you’re having trouble with your Breezeline remote, the first thing to check is the batteries.

They may be running low or have died completely. Low battery levels cause your remote to malfunction and stop working, so you want to replace it with fresh ones every time.

  1. Remove the battery cover from the back of the remote.
  2. Take out the batteries.
  3. Inspect them for signs of leakage, corrosion, or damage.
  4. If the batteries are fine, put them back in.
  5. Insert them correctly according to the polarity (+/-) markings. 
  6. If the batteries look bad, replace them with fresh ones of the same type.
  7. Put the battery cover back in and test your remote. 
Note: Your Breezeline remotes use two AA batteries, so make sure you always have a couple of spare ones to replace. 

#2: Remove Dirt and Rust from Your Remote’s Battery Compartment

remove dirt and rust on remote

If you suspect that dirt and rust have accumulated in your remote’s battery compartment, clean it to restore your remote’s functionality.

This happens due to moisture, dust, or spills that gets into the compartment.

  1. Remove the batteries from the remote control. 
  2. Use a dry cloth or cotton swab to remove dirt from the compartment.
  3. Use a small brush or eraser to scrape rust or corrosion off gently.
  4. Use a small amount of vinegar or lemon juice to dissolve the rust.
  5. Dry the battery compartment thoroughly with a clean cloth. 
  6. Insert new batteries into the remote.

If this doesn’t fix your remote, we recommend you move on to the next solution.

#3: Reset Your Breezeline Remote

Sometimes, glitches or errors will occur during use, preventing the Breezeline remote from functioning properly.

reset the breezeline remote

In this case, your device needs to be reset to clear any of these issues and get it back up and running smoothly. 

  1. Press and hold the TIVO and POWER buttons on your remote.
  2. Hold the buttons for about 3 seconds until the activity light turns red.
  3. Press Volume Down three times. 
  4. Turn on the TV you want to control with the remote. 
  5. Press the TV and the OK/SEL buttons simultaneously. 
  6. Hold for 3 seconds or until the TV button light is on.
  7. Continually press the channel button until the TV turns off.
  8. Press the TV button again.
Note: Your remote has been successfully reset if you see the TV (or VCR, DVD, and AUX) button light blink twice.  

#4: Program Your Remote Using the Auto Search Method

Ensuring your remote is programmed correctly to communicate and control your devices effectively is crucial.

You need to do this using the Auto Search Method. Programming your remote allows it to communicate with your devices.

Here’s how to do it:

  1. Turn on your TV.
  2. Press the TV and OK/SEL buttons simultaneously.
  3. Hold them for 3 seconds until the TV button light is ON.
  4. Continually press the Channel button until your TV turns OFF.
  5. Press the TV button again. 
Note: You’ll know your Breezeline remote has been successfully programmed if the TV button light blinks twice. 

#5: Cold Reboot Your TV

cold reboot the tv

Sometimes, the culprit to your Breezeline remote not working is your TV. It might have glitches or errors preventing it from responding to your remote. To fix this, cold reboot your TV.

  1. Locate the Power button on your TV.
  2. Press and hold it down for 10 seconds. 
  3. When the TV powers down, remove it from the wall outlet.
  4. Wait around one minute to cycle the power with your box.  
  5. Once the restart is done, plug your TV back on.
  6. Press the Power button to turn it on again. 
Tip: Cold rebooting your TV is similar to restarting your computer. It clears any issues and refreshes its settings.

If this doesn’t fix your remote, it means that the issue is with your set-top box, move on to the next solution. 

#6: Restart Your Breezeline Box

Your Breezeline box is also the reason your remote isn’t working. It might have some problems that affect its communication with your remote.

restart the breezeline box

To fix this, try restarting your Breezeline box. 

  1. Insert the power cord into the back of your Breezeline box.
  2. Connect the other end to a nearby electrical outlet. 
  3. Hold down the Power button for about 30 seconds or until it turns off.  
  4. Press the Power button again to turn it back on.
  5. Wait for a few minutes until the restart is complete. 
Note: If you don’t wait for at least 30 seconds, your Breezeline box may not restart successfully. 

While working on this, we recommend you power off other devices connected to your Breezeline box, such as your modem and router. 

#7: Make Sure Your Remote’s IR Sensor is Not Obstructed

make sure the ir sensor not obstructed

The IR sensor is part of the remote that sends infrared signals to your TV and other devices.

If something blocks or interferes with these signals, your remote won’t be able to communicate with and control your devices. 

Ensuring the IR Sensor is not obstructed

  1. Ensure there is nothing between your remote and your TV.
  2. Ensure there is no direct sunlight or bright light shining on your remote or TV.
  3. Ensure there are no devices nearby that use infrared signals. 
  4. Ensure the IR sensor is free of dirt or dust.

Tips on cleaning your remote’s IR Sensor

  • Do not use cleaning solutions or harsh chemicals on the IR sensor.
  • Be careful not to scratch the IR sensor. 
Note: If the IR sensor is still dirty or blocked after cleaning it, replace your Breezeline remote. 

#8: Test Using a Different Remote

The last possible reason your Breezeline remote isn’t working is that it is broken or defective. This happens due to wear and tear, physical and water damage, or other causes. 

test using different remote

To test whether this is the case, try using a different remote to see if it works with your TV.

If the remote works fine, you’ll know that your Breezeline remote is faulty and needs replacement. 

  1. Turn ON your TV.
  2. Point the other remote at your TV.
  3. Press a button. 
  4. If the TV responds, your Breezeline remote is malfunctioning and needs replacing. 
  5. If the Tv does not respond, the problem is with your TV. 

Additional tips for testing your remote

  • Ensure the batteries in your remote are fresh and inserted correctly.
  • Try different angles and distances when pointing the remote at your TV.
  • Try pressing different buttons on your remote.
  • If you’re using a universal remote, program it to your TV.

If none of these solutions work for you, you might be dealing with a more serious problem. Contact Breezeline technical support or a qualified technician to diagnose and fix the issue. 

Quick Recap

The most common culprit for Breezeline remote not working is the batteries. To fix this, clean the battery compartment or replace the batteries. Also, ensure the IR sensor is not obstructed by dirt, light, or other devices.  

For more Breezeline troubleshooting articles, visit our blog!

Read Next: How to Program a Breezeline Remote? (Step by Step Guide)