Is your Boss Audio Bluetooth not working? Bluetooth relies on both hardware and software to work correctly. Your two devices should speak a common Bluetooth language to pair seamlessly.
If your Boss Audio Bluetooth is not working, make sure you turn on the Bluetooth. Depending on the speaker model, enter Bluetooth mode by tapping the Bluetooth icon, pressing the mute button on the remote control, or pressing the mode button.
Because Bluetooth technology is backward compatible, you should not have problems pairing with previous versions.
You should still pair the latest Bluetooth 5.2 with the ancient 2.1, which was launched in 2017.
Why is Boss Audio Bluetooth Not Working?
Bluetooth pairing fails due to many reasons. This issue can range from mild annoyance to immensely inconvenient.
Fortunately, you can quickly fix it. Here are some common reasons why your Bluetooth is now working and what you can do about it.
1. The Device is not on Pairing Mode
Make sure your device is ready to be connected. Turn on the Bluetooth by pressing the Bluetooth icon of the Boss Audio.
2. Out of Range
Bluetooth devices need to be at least 20 feet of each other for a seamless connection. If you are having a pairing problem, try getting closer to your speaker.
3. Boss is Connected to Another Bluetooth Source
You cannot connect to another device if your speaker is already linked to another source. Most Bluetooth devices can only connect to one device at a time.
3. Low Battery
If your Boss speaker or the device you are trying to connect it with has a low battery, you need to charge your devices again to secure a connection.
Once you find the culprit for your pairing issue, you should be able to connect your speaker with your device. If not, make your devices forget each other and reconnect again.
How to Fix Boss Audio Bluetooth Not Working?
If the Boss Audio ATV Bluetooth not working, the most probable cause is user error.
Fortunately, the solutions to specific problems involve easy-to-follow steps. But, before you investigate further, restart your devices first.
Solution #1: Make Sure Your Bluetooth is Turned On
If you are using an Android or iOS device to connect with your speaker, you should see the Bluetooth symbol in the upper right corner of your smartphone or tablet.
Depending on your device, you can enable or disable Bluetooth through the Settings menu.
Android and iOS:
- Tap Settings on your device home screen or app screen.
- Select General.
- Click Bluetooth.
- Toggle Bluetooth to ON.
- Tap Settings.
- Go to Devices.
- Click Bluetooth.
Note: If you wish to connect your Boss Audio to your MacBook, you will find the Bluetooth status icon on the menu bar.
Solution #2: Make Sure Both Devices Are Close Together
Bluetooth connectivity requires a distance of about 30 feet for pairing to be successful.
There shouldn’t be obstructions in between, or else you’ll get an unstable connection. Devices work better when closer together.
If your devices can’t connect, bring them closer together. Make sure they are within five of one another to pair them and avoid losing connection successfully.
If they are already within range but you still have pairing issues, remove any obstructions between the two devices.
Solution #3: Re-Pair Your Phone to Your Boss Audio Bluetooth
If your device sees your Boss Audio but is not receiving data from it, you may need to re-pair them.
Make sure your Bluetooth is on, and the accessory device is on pairing mode.
In iOS settings, break the connection by tapping the speaker’s name and selecting Forget this device. For Android, go to Settings > Device’s name > Unpair.
Note: You may need to turn off your device after deleting the device, power it back on, and wait a couple of minutes, then try pairing them again.
Solution #4: Make Sure to Activate Media Mode on Your Phone
If you are using a Galaxy phone, you can take control of your music and videos through the Media setting.
If you cannot play your music and video from the Quick settings, you may have disabled Show media and devices.
Activate Media mode on your phone by following these quick and easy steps:
- Swipe down to access the Quick Panel.
- Tap the three-dot icon, then tap on the Quick Panel layout.
- Toggle on Show media and devices.
- Once activated, you will be able to view Media and Devices in your Quick Panel.
Note: Settings may vary depending on your device and its software version.
Solution #5: Turn Both Devices Off and On
Boss Audio Bluetooth not working after trying different solutions may require a soft reset to resolve the issue.
To do this, turn off all devices. Then, turn them on again. Try connecting your devices once again.
With phones, it is a lot easier. All you need to do is turn on Airplane mode. Then, turn it off again.
If this does not work, a hard reset may be necessary. You will likely press a button for a certain amount of time. Once done, try connecting the devices again.
To reset the Boss Audio speaker, press the 1 and Volume Down buttons. Hold down both buttons for 10 seconds and wait until a message appears on the display.
The message asserts that you must hold down the buttons to reset your device to factory settings.
If you find that the reset device can connect to everything except your phone or tablet, you may need to reset the accessory devices.
- Press and hold the Volume Up key and Power key simultaneously.
- Use the Volume Down key to highlight the “wipe data/factory reset.”
- Use the Power button to select factory reset.
- Press and quickly release the Volume Up and Down buttons simultaneously.
- When the Apple logo appears, release the buttons.
Solution #6: Use an Aux Cable
If you’re still experiencing Bluetooth connection problems and want to listen to your favorite tunes from your phone, you might want to use an aux cable.
This is the quickest way to connect to your Boss speakers and enjoy it.
Here’s what you should do to connect your Boss speakers to your phone using an aux cable.
- Get a male-to-male 3.5mm aux cable.
- Connect one end to your Boss speakers.
- Connect the other end to your smartphone
Note: For smartphones that do not have a 3.5mm audio jack, you might want to get an adapter so you can connect your Boss speakers to your phone.
It can be easy to miss but check the Bluetooth for both devices if your Boss Audio does not connect wirelessly with your phone. One or both of them is likely turned off. Turn them on, and they should connect and allow you to enjoy listening to your favorite jam on your Boss speakers.
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If you’re experiencing Boss audio Bluetooth not working, this troubleshooting guide should help you sort the issue out.
Likely, both your Boss speakers and phone are just not communicating correctly.
The fixes are straightforward and do not need a lot of technical knowledge. You should be able to resolve this issue on your own quickly.
However, if it continues to persist, we recommend reaching out to Boss Audio’s technical support.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.