In case the Bell Fibe logo stuck on screen, it is most likely because your cable box has stuck performing an update, OS glitched or there are network outages.
Luckily for you, we have the perfect solutions for you even if the cause is coming from something else.
To resolve the stuck logo on your Bell Fibe, you should first hard reset all pieces in your equipment. Then you’ll need to inspect the cables and choose the correct TV source input. If that does not help, you should re-install the receiver OS by performing a factory reset.
Even if the solution sounds simple, we recommend sticking by the end of the post so you can be alerted on what’s important during the troubleshooting process.
If your Bell Fibe box has been stuck on a blue screen for longer than usual, then it’s either a problem from your cable box or your Bell subscription.
Let’s first summarize all of the possibilities in a small list so you can target your troubleshooting better:
1. Wrong Input
If your TV is not on the same source as your Fibe TV service, your TV could lag on a blue logo screen.
2. TV box not Synced
If the TV box has no sync enabled, the blue screen with the Fibe logo could occur on your display.
3. HDMI Issue
Any problem with the HDMI connection between your TV and set-top box, could result in a stuck logo.
4. Power Fluctuations
Any power fluctuations with your cable box will prevent it from being turned on and a blue screen will occur as a result.
5. Outdated Subscription, Maintenance or an Outage
If your Bell subscription has expired, or there is ongoing maintenance or an outage, the blue logo screen will occur.
These are the most common possibilities for a stuck logo on Bell Fibe and now you can proceed with the best solutions available.
Before we proceed any further, have you tried rebooting your equipment?
Many users admit that this issue can often be resolved with a simple reboot, so make sure to try that before proceeding with the more complex solutions.
If a restart didn’t work, apply the following solutions.
If a simple reboot didn’t help, then perhaps a hard reset should be able to power cycle your configuration properly.
If you don’t know how a hard reset is done, follow the instructions down below to hard reset both your receiver and TV:
- Unplug the power adapter of your TV and receiver.
- Wait for at least 5 minutes for the electricity to drain.
- Position the power adapter back to its place.
- Turn on both of your devices and determine if a blue screen will appear.
Sometimes a blue screen could occur if there are power fluctuations with the source, so make sure to use a standalone wall outlet to plug your devices.
Your next step is to inspect all cable connections in your configuration. If we put the power fluctuations aside, the main suspect that could be causing the blue screen is a Faulty HDMI connection.
If you don’t know where the HDMI is, the cable is used to connect your receiver and TV. Once you have found it, here are some steps to repair the connection:
- Check for visual hardware damage inflicted on the cable.
- Clean the HDMI cable ports off of any dust particles.
- Switch cable sides.
- Plug the HDMI cable into a different port on your TV and cable box if possible.
- Ensure the HDMI cable is plugged in tightly.
Tip: Test if moving the power adapter cable is connected reliably by moving the cable around. If there is an interruption, your cable box will turn OFF.
If your Bell Fibe logo is stuck on screen, it is possible that you’ve selected a different input source on your TV.
To configure the input, you must check the port where the cable box’s HDMI is plugged in and select the corresponding source on your TV afterwards.
Once you’ve checked the HDMI cable’s input, go into the Source menu on your TV and select the corresponding port configuration (HDMI1, HDMI2, HDMI3 etc..).
Once you’re done, reboot the cable box and check if a blue screen is going to occur.
Users share that when your cable box is not connected to a network, most of the time you’ll be seeing a logo stuck on your screen.
This is due to the connection failure, authorizing your subscription account.
Note: If there are no issues with your internet and network, jump to the next solution.
To resolve any internet and network issues, follow the steps below:
- Restart router/modem.
- Relive network.
- Reconnect your cable box.
- Use another WiFi.
- Use wired (Ethernet connection).
If nothing has worked so far, then you should factory reset your Bell receiver.
Keep in mind that a factory reset will bring back all default configurations your receiver had during the first time you booted it.
Alert: Once the factory reset is over, you’ll need to set up and reconnect your receiver to the WiFi.
Here is how to factory reset your receiver:
- Press Menu on your remote.
- Go to system setup.
- Select Factory defaults.
- Confirm the pop-up message.
- Click on yes.
After these steps, simply wait for a couple of minutes and your receiver should Reboot.
Test if the problem is still there and if it is, then there is something really wrong so let’s check what’s next.
Users suggested waiting out on the blue screen. Except for an outage, the blue screen could mean an important process currently happening to your receiver.
The recommended wait time is about a couple of hours, but you might as well leave the receiver overnight.
It is noted that if the blue screen was meant for an update, your receiver should be all fine in the morning.
If nothing helps and the logo screen is still there, you can seek further assistance from Bell customer service and hopefully, they’ll help.
To fix a stuck logo screen on a Bell receiver, first inspect all cable connections and hard reset your modem, TV and receiver. Then, make sure that the TV source input is set up correctly and if nothing helps perform a factory reset.
Read Next: How to Fix Bell Satellite No Signal?
Whenever the Bell Fibe logo stuck on screen there is most likely to be an issue with the OS of your receiver.
Luckily our solutions are proven to work against the stuck logo on Bell Fibe and if you haven’t tried all of them, we recommend you scroll up now.
If this post was helpful, you should definitely visit and save our solution blog for any potential issues you might experience in the future!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.