How to Fix Bell Fibe Chromecast Not Working? Complete Guide

Experiencing issues and asking how to fix Bell Fibe Chromecast not working? You have come to the right place!

Chromecast is a versatile streaming device. Pair it with Bell’s Fibe TV service, and you will be able to enjoy one of the best live and on-demand viewing experiences.

But uses experience issues on Bell Fibe.

Fixing Bell Fibe Chromecast can look daunting, but it’s pretty simple. You have to remember to connect both your Chromecast and device to your Bell WiFi. Having them on the same network allows the two devices to communicate properly so you can cast movies and shows on your TV.

Why is Chromecast Not Working with Bell Fibe?

Can you use Chromecast with Bell Fibe TV? Absolutely, Chromecast is one of those easy-to-use streaming devices that allow you to connect your smartphone and TV.

It’s not that you will not experience any issues, and knowing the cause will help you find the right solutions.

1. Connectivity

The primary culprit of your Chromecast not working with your Bell Fibe app is connectivity.

Not getting the right connection with your TV and phone can prevent you from streaming content.

It could be that your internet is down or your TV and phone are not on the same network.

2. Software Issues

Chromecast is a reliable device. However, it can be prone to some minor software issues.

There are times when it would not work even though you just watched your favourite show on your TV.

It can get a little frustrating, but there are possible solutions to fixing an issue caused by this problem.

3. Interference

It may not look like it, but Chromecast devices are also prone to interference.

If you put it near Bluetooth, networking, and electrical devices, it can disrupt the Chromecast’s networking capabilities preventing it from working.

How to Fix Bell Fibe Chromecast Not Working

You can fix your Chromecast issues so you can use it with your Fibe TV app and subscription.

Simply follow these troubleshooting steps, and you will be able to cast your favourite content to your TV from your smartphone in no time.

Solution #1: Connect Your Chromecast and Device to Your WiFi

One of the top reasons your Chromecast stops working is that it’s not on the same network as your casting device.

This is a kind of a rule you need to remember whenever you are dealing with a streaming device you want to cast to.

Your Chromecast and your phone need to connect to your home WiFi. You need to watch out for your phone’s data since you might think you are connected to the internet but not your home network.

This is easy to overlook, and if you are not aware, it might take you a long time to figure it out.

Here’s how to ensure your Chromecast and casting device are connected to your home’s WiFi:

1. Check your phone’s current connections.
2. Drag the Quick Settings Menu from the top of your phone’s screen.
3. Check if you are connected to Mobile Data.
4. If so, turn it off and transfer your connection to WiFi.
5. Check your Chromecast’s networking settings.

Note: Your Chromecast tends to freeze out and disconnect from your home’s WiFi. 

Make sure to double-check on it and reconnect it if you discover it’s not connected.

Solution #2: Use an Extender Cable

Extender cables come with your Chromecast, and it’s often overlooked. Most of the time, your device should work without it.

However, there are times when your TV produces strong interference that you need to use to position your Chromecast as far away as possible.

The WiFi signal can easily be interrupted by many things, and moving it farther away from your TV can save you the trouble of it not working at inopportune times.

Here’s how to connect your extender cable to your Chromecast:

1. Get an extender cable for Chromecast.
2. Connect it to the HDMI side of your dongle.
3. Connect the other end to your TV.

You can now position your Chromecast in a well-suited area where it is less prone to interference.

Note: Using an extender can significantly improve the WiFi connection stability of your Chromecast. Consider using it even if you are not experiencing any issues.

Solution #3: Cast from a Different Mobile Device

If your Bell Fibe Chromecast stops working, you want to make sure that it’s the device that’s malfunctioning and not your phone.

You just want to check all the boxes to proceed to the next step confidently.

It may be a connectivity issue with your mobile device. That’s why you want to try casting from a different source device.

1. Open your Bell Fibe app on a different phone.
2. Search for the content you want to watch and play it.
3. Look for the cast icon on your screen and tap on it.
4. Choose Chromecast from the list.
5. Wait to see if Chromecast plays your content on your TV.

Solution #4: Disable Parental Controls on Bell Fibe App

Once you determine that it’s a Chromecast issue and not your phone, you can be confident in doing this next step.

Parental controls can affect the performance of your Chromecast and not get it to work.

Here’s how to disable parental controls on your Bell Fibe TV app so you can cast your favourite content to Chromecast:

1. Tap on the Menu icon on your app.
2. Click on Settings.
3. Tap on Parental Controls on the menu,
4. Scroll down and select Disregard parental controls while casting.

Note: Clicking on this setting automatically disabled parental controls whenever you cast from the app.

You don’t need to turn it back on again as it only turns off when you are casting and not watching directly from the app.

Solution #5: Turn Off Your Phone’s VPN

VPNs are known to create issues when connecting to Chromecast. Using a VPN can change your network identity even though you are connected to the same WiFi network.

Now, you do not have to disable your VPN completely, especially if you want to ensure your security and privacy.

Here’s how to cast to Chromecast using your phone with a VPN turned on:

1. Turn off your phone’s VPN.
2. Proceed to cast to Chromecast using your phone.
3. After you confirm you can cast, turn your VPN back on.

Note: If this does not work for you, you can consider using a different streaming device other than a Chromecast.

Solution #6: Perform a Factory Reset on Your Chromecast

Lastly, if none of these solutions work, you can reset your Chromecast back to its factory settings.

Doing this should clear all the minor software issues that give you all these problems.

Here are the steps to factory reset your Chromecast:

1. Plug your Chromecast device into your TV.
2. Press and hold the button on the side of the device.
3. Wait for the LED indicator light to blink orange.
4. Wait for the LED to turn white.
5. You can now release the button.

You can also reset your Chromecast using the Google Home app as an alternative.

Open the app and tap on your Chromecast, then select Settings. Tap the More menu found at the top right of the app and then click on Factory Reset.

Note: Your Chromecast will finish restarting. One thing to remember here is that you will lose all of your data and settings.

Thus, you can fix your Bell Fibe Chromecast and get it back up and running again. Disable parental controls on your Fibe TV app as that disrupts casting. Look for it under Settings and turn off Parental Controls. If it does not work, you can try resetting your Chromecast to factory settings.

Read Next: How to Activate a Used Bell Receiver?

Last Thoughts

Bell Fibe Chromecast not working is an issue that you can fix in no time.

Simply follow these troubleshooting steps, and you will be able to enjoy your Bell Fibe TV content on the much larger screen of your TV.

If you are still experiencing issues with your Chromecast after trying all these steps, you can contact Bell’s customer support. They can offer more technical help, especially if it requires hardware replacement.