It can truly be a nuisance to find your BBC Sport app Android not working. And in fixing it, you can’t just rely on common and general guides.
That’s why in this tutorial, we’ll help you get it to work again whether you’re experiencing the problem on your phone, your tablet, your laptop, or even your telly.
To make the BBC Sport app work on your Android device again, check BBC’s website technical fault and see if there’s an outage. Then, check if your device’s operating system (OS) and BBC Sport app software are up to date. Proceed to restart/reboot both the app and device. Uninstall and reinstall the BBC Sport app.
Before we get to the fix process, it’s important to chew over some of the usual scenarios that result in this error.
Why is BBC Sport App Not Working on Android?
There are a few different factors that could come into play – the device you’re using, among others.
To help you with it, we gathered some of the most common reasons that could contribute to why it’s malfunctioning.
They include:
- There’s a technical fault on BBC’s side
- Incompatibility of the BBC Sport app version to the device
- Internet connection problems
- Not up-to-date application/program
- Corrupted internal files
Not to worry, though, because our guide will be complete to the extent that we’ll sweep through everything starting from the simplest and most basic, up to the most complex.
BBC Sport App Android Not Working – Step-By-Step Guide
Buckle up and prepare to fix and resolve the problem of your BBC Sport app not working!
Don’t worry, we’ll detail it, so you know what particular device we’re talking about.
Step #1: Check BBC’s Technical Fault Website For an Outage
The first thing you want to do, and check is BBC’s technical fault page. This is the page that can help you identify what’s going on with your service at a specific address.
BBC recommends utilising and exhausting this option first before contacting them.
Make sure that you maximise this page to the best of its ability. Who knows? This might be the only solution you need for your dilemma.
Step #2: Power Cycle Your Modem and/or Router
After that, what you want to do next is reboot or power cycle your gateway/modem or your router/hub.
Many technical difficulties and problems are often solved by a simple restart or reboot.
You can reboot or power cycle your modem/gateway or router/hub by unplugging it for about 30 to 45 seconds. Then, plug it back in again.
NOTE: After this process, you have to wait for three (3) to five (5) minutes for the device to reinitialize and operate again.
Step #3: Double-Check Your Device’s Software/Firmware/Operating System (OS)
Whether you’re using a smartphone, tablet, or telly, you have to ensure that the software of your device is up to date.
Here’s how you can do it:
- On your device, navigate to Settings > About Device/Advanced System Settings.
- From there, scroll until you see Firmware/Software Version.
- Click on it and wait if it tells you that there’s a newer available version.
NOTE: If it’s not clickable, that means your firmware/software is already on its latest version.
Step #3.1: Check the Version of BBC Sport App
Then, what you want to do next is check the version of the BBC Sport app on your device.
This one’s easy, you simply have to go to the Google Play Store of your TV, smartphone, or tablet.
From there, search for the BBC Sport App and check the button. If it’s Update, it means that the app isn’t on the latest version. Otherwise, if the button is Open, it means you’re already on the latest.
Step #3.2: Double-Check the Date and Time
Sometimes, the date and time of your smart TV aren’t properly aligned. It can be due to an update, an error in the system, or you could have accidentally modified/changed it.
To check it on your device, go to Settings > Date & Time > Automatic Date and Time (Automatic Time Zone).
NOTE: The wordings might not be 100% similar, but the path is the same.
Step #4: Force Close the App
Next, you want to restart the app by force closing it. Force closing an app isn’t just like how you normally close it.
What this does is allow the device to get rid of all opened/accessed data on the app.
Force closing is easy. You just need to go to Settings > Apps > BBC Sport App. From there, select Force Close App on the bottom left or bottom right part of the page.
For your Android telly, though, force closing is as simple as going back to [HOME] from the app. Then, what you want to do is select the BBC Sports App and Close it.
Step #4.1: Clear Cache and Data
Clearing cache and data is like reverting the app to its defaults while in its current version.
To do this on your Android smartphone, follow these steps:
- Go to Settings > Apps.
- Scroll down until you see the BBC Sport App.
- From there, select Clear Cache and Clear Data.
Wait for the system to recognize this command. It will give you a confirmation that you were successful in clearing out the cache and saved data after it’s done.
Step #5: Uninstall the App From Your Device
Here’s the process of how you can uninstall/remove and reinstall the BBC Sport App on your device.
Uninstalling/Reinstalling on Smartphone/Tablet
- Go to All Apps or the page where all apps and programs are displayed.
- Locate the BBC Sport App.
- Then, press and hold the app.
- Wait until you see the “x” on the top left or top right part of the app’s icon.
- Wait for confirmation that the app has been removed or uninstalled.
Uninstalling/Reinstalling on Android TV
- On your telly, navigate to the part where you see all apps you have.
- Then, locate and find the BBC Sport App.
- Select it and go to More > Uninstall/Remove This App.
- Wait for the confirmation that the program has been erased/removed from the device.
Step #6: Reinstall the BBC Sport App on Your Android Device
After uninstalling, you want to reinstall the BBC Sport app back onto your device again.
So, go back to the Google Play Store or the Downloads Page, and redownload BBC Sport App.
Wait for the app to tell you that the reinstallation process is finished. Then, log back into your account, and then try accessing it to see if it loads.
After finishing the 6-step process, you can now be sure that your BBC Sport app will work and function properly. You shouldn’t have any trouble accessing it any longer!
Final Thoughts
Thus, If your BBC Sport Android app is not working or opening, check for outages and system maintenance issues and then power cycle your modem.
Check your device’s system/software and perform a clear cache/data on the app. Remove and reinstall the BBC Sport app on your device.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.