Is your AT&T TV app not working on your devices? This issue should not deny you a chance to explore your favorite shows, movies, and programs anywhere and anytime you wish. You can fix the error within minutes without any hassles.
With the AT&T TV app, you can stream on tablets, phones, smart TVs, or TV platforms. The necessary thing is to first download the app from your device’s play store or google store.
Once you have the app, you can stream up to around 20 devices instantly in your home. You may not benefit from it if you do not have strong internet access of over 8Mbps. Up to 24Mbps is the recommended speed.
If your AT &T TV fails to work, the first thing to check is your internet connection. It must be powerful to support the streams.
AT&T TV app may fail to work due to several reasons. Check below some of them.
- Your app is out of date.
- You are not connected to the internet
- Your device storage is full
Note: AT&T TV app is also the DIRECTV stream.
With the app on your handphone, you can stream live TV programs, movies shows, and every other kind of entertainment.
You can watch cloud DVR recordings, highly demanded titles, TV channels, etc., for over 450 hours. However, recordings do not go past 90 days. You can save up to a maximum of 30 episodes of recordings.
You can use various methods to fix your AT&T TV app. The methods differ depending on your device. Check below to see any that apply to your device.
The first method involves updating your AT&T app. Use these steps if your app is on a smart TV.
- Click the home button using your AT &T TV remote.
- Navigate through the gear icon to settings
- Select system followed by General.
- Select the icon, check updates then update to get the latest version.
Method 2: Uninstall then Install
You can uninstall then install the app on your android using these steps.
- Open app store
- Navigate through the menu icon on the top left corner of your device
- Choose AT & TV, then delete or uninstall.
How to Reinstall the App
Visit the website directv.com/download from your mobile device. You can also search for DIRECTV stream from your phone’s app store.
- Click the download icon, then click open when the app finishes downloading.
- Sign in to the app entering your AT&T TV email and password.
- You are now free to stream and watch your favorite movies and shows.
Follow these steps to restart your smartphone:
Step #1. Hold the power button for around 20 minutes as you wait for the screen to launch the power menu.
Step #2. The power off, restart, and emergency mode will appear. Press, restart. Some devices do not have the above option. You can restart it manually by putting it off and on.
Step #3. Press the power button until the phone goes off
Step #4. Wait for like 10 seconds, then turn on the device.
How to Restart a Smart TV
Use remote control. Press the power button in your remote for some seconds. Depending on your TV, a restart icon may appear or not. If it appears, press it, if it does not, the TV will shut then restart automatically.
You can check to see if the AT&T TV app is working.
If not, unplug your TV from the power source. Press the TV power button and release it. Wait for around two minutes, then plug your TV back to the power source. Put on the TV and then check if the app is working.
When your device storage capacity is full, some apps may not work. Your device will freeze most of the time and cause ineffectiveness to your app. If your AT&T TV app is not working; for this reason, you will need to free some space.
Check the apps that you do not use frequently and uninstall them. If you have an external storage device, that would be the perfect place to transfer if you do not want to delete the apps.
Any of the above steps should get your app working on your device. However, if it fails to work, your device might be having compatibility issues.
AT&T TV is only compatible with specific devices and versions, which include:
1. Androids which include tablets and smartphones with version 7+
2. Apple devices include iPod Touch, iPads, iPhones, with IOS above 12. Version 13 and above safari browser and 4TH generation Apple TV.
3. Google includes chrome, 2nd generation Chromecast, and Chromecast built-in TV.
4. Microsoft includes the latest version of Edge.
6. Samsung includes select models with 2017- 2020 as the recent versions.
Ensure that your device has a powerful internet connection if you want to enjoy the AT&T TV app streams.
A device with the fastest internet connectivity will always stream flawlessly. AT&T TV may not stream with a lower than 8Mbps internet speed.
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Can I use AT&T TV app on my iPad?
Yes. Go to your app store, then search the words AT&T TV app. The app should appear. Click on it, then click download or install. Open the app, then sign up and log in to start using the app.
How do I start streaming AT&T TV?
You should first download this app on your device. You can then stream to more than three devices in your home as long as they are connected.
If you have experienced the AT&T TV not working issue on your device, you should now be happy because you found a solution. One way may not solve the solution, but trying two or three should get you sorted.
The most necessary thing is to ensure that your device is compatible with the app and manufacturers’ versions. Do not forget to keep your device open to receive any software updates, and at no point will you wander.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.