Is your Asus router not getting gigabit? A fast and reliable internet connection is essential to all our activities in this modern tech-fueled age.
So, it can be a bit frustrating when your activities online are hindered by your Asus router not getting full-speed internet access.
If Asus router is not getting gigabit, it is mostly a result of poor wireless connection, heavy traffic, speed, hardware incompatibility, or ISP data capping. However, It can be resolved by updating the firmware, the adapter drivers, or changing the protocol version settings.
To easily understand what’s going on with the router and resolve the issue, we’ll have to find out the possible reasons why the Asus router is not getting gigabit ethernet.
Let’s dive right in!
There are multiple reasons your Asus router fails to run at full speed. One of the primary and most common reasons is hardware incompatibility.
It is often the case that we buy pieces of hardware without confirming whether it’s compatible with the rest of the hardware we already have at home.
As I pointed out, the three main causes are:
- Poor Wireless Connection – A disruption in the wireless signal will result in poor speeds.
- Heavy Network Traffic – If too many devices are connected to the same route, then some devices will experience random shifts in data rate.
- Hardware incompatibility – You should check whether your hardware supports Giga ethernet technology.
- ISP data capping – Most internet service providers maintain a fair usage policy, meaning you can’t overuse the bandwidth provided to you, even on an unlimited plan.
Having gone through the major reasons you could be facing this issue, let’s look at a few troubleshooting options.
The problem can be a result of failed software updates. Updates are necessary as they provide fixes for bugs in the firmware. There are three ways to achieve this.
You can update your router’s firmware from the Asus website. Visit the website and sign in to your Asus account.
From there, you’ll be able to see a popup that says there’s new firmware available. If one is available, click on Update now.
- Navigate to Administration > System.
- Select Firmware Upgrade.
- Reset the router, and the firmware will be installed.
- All you need to do is log in again, go to Administration, and click on Restore.
To update the router firmware manually:
- Download the appropriate firmware for your router from the Asus download center.
- Log into the settings in the router setup interface.
- Click on Firmware Upgrade and select Manual Update.
- Upload the downloaded file and factory reset the router.
The firmware should be updated. Initialize your device and perform a speed test.
Your internet speed could be disrupted due to frequency interference.
This interference is caused by the channel you use overlapping with other channels. It may be necessary to change channels to solve this.
- Log in to your router’s setup interface.
- Go to Settings>Advanced Settings.
- Click on the Wireless.
- From there, look at the Band type, which should be 2.4 GHz or 5 GHz.
This allows you to change the channels on both bands. Experiment with the Channel Bandwidth by switching up the values slightly.
You can conduct speed tests to identify the best channel for you.
In some cases, it might be the device you’re on experiencing the problem. Some devices are not meant to support certain speeds and technologies.
The issue should be taken on a case-by-case basis. However, the main reasons that are devices related are the protocol version and the adapter driver version.
If you’re experiencing the issue on a pc, there’s a possibility that somehow your wireless adapter drivers are not up to date.
To update them manually:
- Click on the Search box and type Device Manager.
- Launch and locate the Network adapters option.
- Expand and right-click on drivers.
- Click Update driver and select Search automatically for drivers.
Restart your machine and perform a speed test to confirm.
Inconsistency in internet protocols can be the cause of the problem.
It’s possible that because you have IPv6 enabled, data that goes through in basic IPv4 converts to data compatible with this protocol.
To disable ipv6 on your pc:
- Open Settings.
- Go to Network & Internet > Change adapter options.
- Select your WiFi home/office network and right-click.
- Go to Properties> Networking tab.
- Identify the checkbox for Internet Protocol Version 6 and uncheck it.
- Select Ok. Your data rate should be better.
Your first move whenever you face recurring errors with your Asus device should be a reset.
The simplest way to reset the router is to do this:
- Turn off your router.
- Press and hold the “WPS” button and turn the router on.
- Once the power LED flashes, let go of the WPS button.
- When the flashing stops, the router will reboot automatically.
The factory reset is complete. Carry out a speed test to check for any changes.
As earlier hinted, a wide range of things can cause disruptions.
The position of your router, obstacles and the building material used in your home or office construction affects the signal strength and the data rate.
Most routers in the market use a combination of 2.4GHz and 5GHz frequency bands.
Note that depending on your router’s frequency, the signal might fail to go through certain objects such as concrete walls, water, mirrors, and many more.
To try and beat this, you can implement the following:
- Properly position your router for the best user experience.
- Remove any obstacles in the way of the signal.
- Try using a second router for dead spots.
- Use your device close to the router.
- Use a hardwired connection in case wireless signal quality can’t be improved.
If too many devices are connected to the same wired or wireless router, then some devices will experience random shifts in data rate.
One device could be getting a slower speed while another is on Giga ethernet.
From the router’s setup interface, you can block devices consuming bandwidth passively. You can also set data caps on the amount of data they can consume.
Your Asus router may not be running on Giga ethernet because of data capping by your internet service provider.
Ensure you confirm with your internet service provider the specifics of the package you are on.
They will also be willing to advise on the best Asus hardware to use that best fits their infrastructure.
Read Next: Asus RT-N66U Not Getting Full Speed?
We have discussed several reasons why your Asus router is not getting gigabit and identified several possible solutions. Hopefully, one of these solves your dilemma.
Finally, in case the issue persists, contact Asus support for further advice on how to troubleshoot the problem or whether to buy a new router for your set-up.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.