If you have an Amazon Fire Stick no WiFi signal issue, you know you won’t be able to stream videos. Luckily, we may have the solution for you!
Your Amazon Fire Stick likely can’t get a Wi-Fi signal due to a technical issue ranging from an incorrect password to a router limitation.
But, a poor WiFi signal may be the most prominent cause. The WiFi signal can be weakened by interference from other gadgets.
The first step to correct the error is restarting your router. Turn off your network device, then unplug it. Wait for 30 seconds, then plug it back in. Turn on your router and wait for it to start up. If rebooting the router does not work, try restarting your Fire Stick.
Before we move on to the solutions, let us first identify why your Fire Stick is not picking up a WiFi signal.
This particular problem happens when your Fire Stick cannot connect to a WiFi network.
It could be due to physical obstructions that interfere with the signal or poor signal strength. But, for the most part, it is due to a connectivity issue.
1. Faulty Network Hardware
Your router may not be functioning properly due to limitations. The DHCP may have been disabled, or your device has been blocklisted.
2. Poor WiFi Signal
Wireless interference may affect the strength of your WiFi signal. Physical obstructions and Bluetooth signals can also weaken signal strength.
3. Fire Stick Software Issue
If restarting does not work, there may be a problem with the Fire Stick itself. In this case, the update fails or does not complete.
4. Incompatible VPN Apps
A misconfigured or malfunctioning VPN can keep your Fire Stick from connecting to the Internet.
These are some of the most common reasons your device is not picking up a WiFi signal. We can now move on to solving the issue.
If you have issues connecting your Fire Stick to a WiFI network, restart your device. Restarting it will often get things up and running again.
If your Fire Stick does not come with a power button, unplug it from the power source for 5 seconds. Then, plug it back in again.
In case this does not work, below are the rest of the solutions you can do at home.
If you face any issue with your Fire Stick not picking up a WiFi signal, check your connection.
The signal strength may not be good. In this case, you need to move your router or Fire Stick to improve the connection.
If this does not work, power cycle your router and other network devices.
- Unplug your router and modem from the power source.
- Wait for 30 seconds to 1 minute.
- Plug them in again.
Note: A simple reboot could help fix many connectivity problems. If the issue persists, try the next troubleshooting method below.
If your Fire Stick has problems connecting to your WiFi network, forget all your WiFi connections.
This would delete the network settings on your device’s database. After that, try reconnecting again.
Here’s how to forget and reconnect to a WiFi network:
- Navigate to the Settings menu of your Fire Stick.
- Select Network.
- Move your cursor to the network having connection issues.
- Tap the Menu button on the remote.
- Tap the Select button to confirm forgetting the network.
Note: Select the network again to reconnect and enter your password. Now, see if the connection is working.
If your modem offers both 2.4GHz and 5GHz, switch off your 5G WiFi. Then, try connecting to 2.4GHz if possible. The 5G may be faster, but the 2.4GHz has a stronger signal and greater range.
Here’s how to switch off your 5G WiFi and switch to 2.4GHz:
- Go to Settings and look for Wireless Settings.
- Click the 5GHz band to switch it off, then save your changes.
- Open Settings again and go to Network.
- Switch to 2.4GHz.
- Check if your Fire Stick connects.
Note: If you still cannot establish a strong connection, try a wired Ethernet connection.
Amazon recommends using an HDMI extender to fix connectivity issues and improve performance.
In case your WiFi issue persists, try connecting to your WiFi network manually.
If successful, you will be able to use the Fire Stick to stream videos, shows, and movies to your TV using your Amazon account.
Here’s how to do it:
- Connect your Fire Stick to your TV and power.
- Go to Settings and select Network.
- Select your Home WiFi network.
- Enter the network password.
- Click Connect.
If none of these methods fixes the issue, you will want to test for wireless interference. To do this, turn your Fire Stick off and unplug every device near your router.
If any of these devices negatively affects your connection, move them away to strengthen the signal.
Tip: If your home network is not password-protected, it will attempt to connect your Fire Stick automatically.
Your VPN may be preventing your Fire Stick from connecting to the Internet. You can rule this out by uninstalling your VPN app.
There is a tendency where they temporarily alter your network settings, that’s why your device is unable to detect a signal.
- Go to Settings on your Fire TV device.
- Select Applications.
- Select Manage Installed Applications.
- Select your VPN app and click Uninstall.
Note: Check to see if you can connect to your WiFi network. If this fixes the issue, contact your VPN app developer and ask them how to configure it.
If it’s still not picking up a WiFi signal after trying all the above methods, you should perform a factory reset.
It will reset your device completely, so you need to set it up like you did when you first got it.
Here’s how to perform a factory reset:
- Go to Settings or select the gear icon on the home screen.
- Scroll down and choose My Fire TV.
- Scroll down and select Reset to Factory Defaults.
- Confirm that you want to reset your device.
Tip: The reset process should take about 5 minutes. Once done, you will need to enter the Wi-Fi information and log in to your Amazon account.
Note: Restoring your Fire Stick to factory settings would delete all downloaded content and data. This option should be considered as a last resort if other solutions fail.
At least one of the troubleshooting methods above should be able to fix your Fire Stick not connecting to the WiFi problem.
If the issue persists, contact the Amazon Device Support team or return your defective device to the point of purchase.
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Now, you know how to fix your Amazon Fire Stick no WiFi signal issue. These are simple troubleshooting steps but are proven effective.
So, you don’t need technical experience to get your device connected to the Internet again. You will be streaming your favorite shows, movies, and videos in no time.
After trying our solutions, reach out to Amazon Device Support for expert help if you still can't connect to a Wi-Fi network.
If the cause of the problem is a hardware issue, return your device where you bought it.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.