Is your ALDI mobile not receiving calls? Well, this one is easy to solve, so continue reading!
This guide will give you a general understanding of cellular coverage and how it affects outgoing and incoming calls.
Also, here, you’ll discover numerous ways to address issues with an ALDI mobile that is not receiving calls, so let’s start with the most important…
Whenever the ALDI mobile isn’t receiving calls, improve your mobile device’s coverage and reinsert the ALDI SIM. Next, update the APN settings of your device, configure the preferred carrier and restore the network configuration to default values.
There is much more to go through, so stay with us!
Why ALDI Mobile Can’t Receive Calls?
The first step to troubleshooting the issue adequately is understanding what could potentially degrade the cellular coverage of your device.
As established, your ALDI mobile may not receive calls primarily due to degraded coverage or improper APN, which can produce other issues.
Here’s a complete list of all possible issues for inactive ALDI calls:
Quick Tip: Have Someone Else Call You
The issue with receiving calls may not be on the recipient’s end. Instead, the problem could be with the caller.
If the person trying to reach you is out of service, their calls will not go through, and you will not receive any of them, so verify that you can receive calls from multiple callers.
If so, continue reading to resolve the issue!
ALDI Mobile Not Receiving Calls – Proven Solutions
Tip: Before proceeding further into the guide, power your mobile device on and off and re-charge the battery to maximum capacity.
1. Turn the Airplane Mode ON/OFF
Assuming you’ve attempted to reboot the device multiple times, turning the Airplane mode on and off is a prosperous resolution against coverage issues.
The Airplane mode is available on a large number of operating systems and temporarily suppresses all cellular usage of the device.
How to Turn On Airplane Mode On Android?
- Go to “Settings” → “DND (Do Not Disturb)” → “Airplane Mode.”
Note: If the steps above do not apply to your Android device, you can use the “Finder” or “Search” tool within the Settings app to locate and activate the feature.
How to Turn On Airplane Mode On iOS?
- Swipe downwards from the homepage and tap the Airplane icon once.
After turning on the Airplane regime, wait 30 seconds and deactivate the feature.
This gives the device enough time to refresh all cellular activities and solve issues with the mobile ALDI calling.
2. Improve the Cellular Coverage
Chances are that you’re not receiving calls due to degraded cellular coverage caused by dead zones, nearby obstructions or bad weather.
If the issue is on your end, this step will provide sufficient solutions to improve the coverage as much as possible and start receiving calls again.
How to Improve Cellular Network Coverage?
- Update the firmware version of the mobile device.
- Move out of cellular dead zones and obstructions.
- Set the mobile device to 3G and revert the option.
- Deactivate Proxy and VPN services on the device.
- Inspect the ALDI mobile for hardware malfunction.
Remember that a mobile with defective hardware may not function correctly regarding cellular connectivity.
A bad or broken mobile cellular receiver might also impact the connectivity’s strength, causing constant outages in the signal and not allowing for many cellular functions.
Have You Checked for Cellular Interference?
The primary reason ALDI mobile is not receiving calls is poor cellular reception.
Various factors may impact the reception on your phone, including phone cases, nearby wireless transmitters and metallic objects overhead.
Tip: Check whether other members of your family also experience reception issues!
3. Reinsert the ALDI mobile SIM
You can often address issues with your network and carrier by taking the SIM card out and placing it back into the tray.
This is an effective resolution against issues with the reception, including inadequate coverage and inaccessibility of particular network and cellular settings.
Follow these steps to reinsert the ALDI mobile SIM card in easy steps:
- Locate the SIM compartment on the side panel of the device.
- Insert a SIM ejector or a paperclip into the pinhole of the tray.
- Take out the SIM tray and remove the ALDI SIM from the slot.
- Clean the SIM tray by removing dust accumulation and debris.
- Embed the SIM into the tray and gently insert it into your device.
Note: If the SIM card is unfit for your SIM Tray, you’ll need a replacement!
4. Update the Device’s APN Settings
An improper APN configuration will prevent the mobile device from establishing external access to the provider’s network and supplying your device with a cellular connection.
The essential requirement for sending and receiving calls with ALDI is using the correct APN configuration.
How to Access APN On Android?
- Navigate to the Settings menu.
- Tap “Wireless Connections.”
- Press “More” to review options.
- Select “Access Point Names.”
How to Access APN On iOS?
- Go to the Settings.
- Press on “Cellular.”
- Tap “Mobile Network.”
- Tap “Mobile Data Options.”
- Press on “New APN.”
| ALDI Mobile APN Configuration | |
| Setting Name: | ALDI Value: |
| Name | Mobile Data |
| APN | mdata.net.au/Telstra internet |
| Proxy | <Not Required> |
| Port | <Not Required> |
| Username | <Not Required> |
| Password | <Not Required> |
| Server | <Not Required> |
| MMSC | http://mmsc.mdata.net.au:8003 |
| MMS Proxy | 10.1.1.180 |
| MMS Port | 80 |
| MMS Protocol | IPv4 or IPv4/IPv6 |
| MCC | 505 |
| MNC | 01 |
| Authentication | <Not Required> |
| APN Type | Default, dun,supl,mms |
The fields that are not required can be adjusted anytime according to your preferences or for external connections.
So leave blank all the APN settings you don’t see in the table above.
Info: The port, username, password and server settings are generally used for port forwarding or advanced security measures against more massive mobile installations.
5. Adjust the Mobile Carrier Options
You might not receive calls forwarded to your ALDI SIM if your device is programmed to an alternative carrier network.
So, the next step is to re-adjust the carrier configuration of the device and verify that “ALDI” is set as the default carrier of your device to start receiving calls.
How to Adjust Carrier Settings On Android?
- Open the “Settings” app and go to “More Networks.”
- Select “More Settings“ and tap “Network Operators.”
- Scroll down and locate “ALDI” or “Telstra” as providers.
- Finally, tap on the preferred network carrier and Save.
How to Adjust Carrier Settings On iOS?
- Open the “Settings” app on your iOS device.
- Next, go to “Cellular” → “Cellular Network.”
- Tap “Network Selection” and tap “Automatic.”
- Locate “ALDI” or “Telstra” in the carrier menu.
Remember that ALDI may not appear as a standalone provider on most devices as it uses a portion of Telstra’s mobile network to provide services.
Hence, search for “Telstra” as the default service provider if you’re not finding “ALDI” as an option in your device’s settings.
Tip: When you’re ready, reboot your ALDI mobile!
6. Reset the Mobile Network Settings
If you’re still encountering issues with the ALDI reception, you should consider restoring your device’s network settings to default values.
The network reset will erase all Bluetooth, Wi-Fi and Cellular settings on the mobile device, including the APN, carrier and provider options.
How to Reset Network Settings On Android?
- Open the “Settings” app on your Android device.
- Navigate to “Reset” → “Reset Network Settings.”
- Verify that you wish to revert the network options.
- Follow all the on-screen steps to finalise the reset.
How to Reset Network Settings On iOS?
- Open the “Settings” app on your iOS device.
- Tap on “General” and scroll down.
- After that, tap on “Transfer or Reset [Device].”
- Choose “Reset” → “Network Settings Reset.”
Your device will acquire most of the necessary settings automatically, so you should be able to receive ALDI calls immediately.
Reminder: After the reset, your device will lose all remembered connections, so it won’t automatically connect to Wi-Fi or Bluetooth.
Quick Recap:
Whenever ALDI mobile not receiving calls, verify that the carrier settings are correct and reinsert the ALDI SIM card from your mobile device.
If the issue is still there, update your device’s APN settings, optimise your signal and restore your device’s network settings.
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Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.