You might be wondering, why does Sling TV keep Freezing on Roku? You’ve had this dilemma for a few days now, but you weren’t able to find the solution for it.
You’re lucky because, in this guide, we’ll help you solve that problem.
To fix this error, you have to make sure that Sling TV is not under maintenance. After that, power cycle your WiFi or your internet connection. Then, remove Sling TV from your Roku home screen.
Once that’s completed, restart your device. Download and reinstall Sling TV back again, then log in.
Why Does Sling TV Keep Freezing on Roku?
We all must understand that even the best services aren’t 100% foolproof. Therefore, these things are rather common, but they are actually easy to fix.
Before we dive deep down into that topic, let us first understand what the possible causes of it are.
Server Problems
Akin to any other platform or service, Sling TV would need a few maintenances checks every now and then. Often, when they do this, there’ll really be problems with the server.
In addition to that, there could be an error or an outage with the service, causing this problem to root up.
So, don’t feel alone in asking why my Sling TV keeps freezing. In this case, you’re not the only one experiencing it.
Your Internet or WiFi
Another primary reason why your program crashes on Roku is your internet connection! When you’re connected and when the unfortunate of dropping connection happens, your device would really crash, freeze, or pause.
This could be because of your wireless connection, so, what you want to do is to attempt connecting directly.
A direct connection will, in fact, be more reliable since the connection will just flow through the cables and not be in an empty space.
Another thing is to check what’s happening with the connection. There could currently be problems like an outage, or an infrastructure being repaired.
It’s also worth doing a speed test to check your speed and if it’s not within the requirement to use Sling TV, it might just not work.
Outdated App
Just like any other application, if an app’s outdated, it might kick you out, freeze, or just stop functioning entirely.
In this scenario, you want to make sure that your app is updated.
To do this, head onto
- Roku’s Home Screen
- Go to Settings
- Navigate to System Update
- From there, click Check Now
Should an update be available, Roku will begin the download or the installation of the apps that need updating.
Streaming Device Errors
So, there are times when the problem is not with Sling TV, but with your device. This is common across different devices.
There would be instances where the problem is with the Roku device or software. Later, we’ll teach you how you can go about this!
Fixing Your Sling TV Crashing or Freezing Problem
If your Sling TV freezes on Roku, here’s the guide that you can follow to have that permanent fix!
Step #1: Check Sling TV’s Status
The first thing you want to check is the status of Sling TV. They might be down or under maintenance, or there could be some outages going on.
You can do this by contacting their customer support or experience team and asking. Alternatively, you can also check on their website.
They’ll usually list it as scheduled, they’ll even list down when it’ll become available.
Step #2: Restart and Power Cycle Router or Modem
After checking its status, what you want to do next is to perform a restart or a power cycle of your router or your modem.
When you contact Sling TV telling them that you have this problem, the first thing they’ll tell you is to restart – and restarting works like magic.
Most technical problems are usually resolved by restarting the unit and powering them back on.
You can perform power cycling by unplugging the router or the modem from the power outlet or by disconnecting the power source from the back of the device.
Step #3: Remove Sling TV From Roku
Once that’s all done, the next thing you want to do is to remove or uninstall the Sling TV app.
To remove the app, highlight Sling TV from your home screen then press [*] and access more options.
After that, scroll down to the bottom part of that category and choose Remove Channel. Confirm the removal by clicking OK.
You’ll see the bar that says it’s uninstalling, then, wait for it to commence.
Step #4: Reinstall and Add the Channel
To reinstall it, scroll down and hit on Search to be able to search for Sling TV. Click on Add Channel and add Sling TV back again.
Wait for the download or the installation to be complete and open the newly installed app to show you its user interface.
Step #5: Log Back into Your Sling TV Account
Just like in any other technology like in a computer or a smartphone, uninstalling a program or an application means that you’re willing to erase and remove all of the cached data and information.
So, you need to expect that your account has automatically been logged out of the system.
That’s why when you proceed to uninstall Sling TV, you need to log back in again. Input your User ID/Username and your password to access your account.
And that’s just about the solution if your Sling TV freezes on Roku! It neither has to be extensive nor complex, you just have to perform these necessary operations and you’ll be good to go!
What if My Sling TV Still Application Still Freezes?
So, you’ve done the steps required, and you’re finished troubleshooting it on your own. Unfortunately, the problems and the errors persist – what should you do?
Try Out Different Programs or Channels
The problem might not be with Sling TV, it could be with your player. Whether you have an Amazon Fire TV stick, a Roku, an Apple TV, Chromecast, or any other device.
You can test this option out by trying a different program other than Sling TV. If it’s the same, then your streamer might be the problem. Otherwise, you can be sure that it’s with the platform.
Toggle the Television’s Input
Could the dilemma be with your television? Should it be something you’re concerned with?
To test it out, change and modify the source or the input of the television.
If your streaming device is connected to HDMI port 1, try switching it up to AV or to another HDMI like your cable or your satellite.
Should it give you the same results, the problem is possibly with the television.
These are just a few of the things you can test out if the issue remains unchanged.
Conclusion
So, like most people initially thought, you need not be a technical expert. This guide proves that even you can fix it!
Moreover, it’s not going to take you a full hour to do! You just need to use a couple of your minutes to see for yourself!
Hopefully, we’ve solved your question of why does Sling TV keep freezing on Roku. Thus, the next time you experience this dilemma, you can easily go back to this guide to be able to fix it.
Read Next: Best ways to improve Roku picture quality.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.