Why does my LAN cable keep disconnecting PS4? This guide will show you how to fix your PS4 when you get the LAN cable not connected error.
LAN connections are known for their stability and consistent speed. So, it’s frustrating to get this error even if your connected using an ethernet cable.
We’ve come up with proven solutions that will help you fix this once and for all.
But first, let’s find out why the LAN cable keeps disconnecting your PS4.
To fix the LAN cable not connected issue on your PS4, you want first to check out your cables. Damaged cables can be a problem, and you want to replace them. Faulty or even dirty ports can also cause this issue. Setting a static IP address on your PS4 also helps fix the error.
Before proceeding to the troubleshooting methods, let us discuss the possible reasons your Ethernet cable disconnects.
When your PS4’s Ethernet cable is not working, it can be overwhelming to fix.
But, if you know what’s causing the problem, you can easily get back to playing your favorite game console.
1. Damaged Ethernet Cable
Your connection keeps dropping if the Ethernet cable is torn or bent. It is possible you stretched the cable, causing the wires, insulation, or jacket to break.
2. Faulty Ports
Blinking LED lights indicate that you’ve been disconnected from the Internet. You usually see this when your PC and router ports are damaged.
3. Not Optimal Connection Settings
You may not be using the best DNS settings. Your Internet speed may suffer if you change your DNS to the fastest servers.
4. Outdated Software
If troubleshooting doesn’t resolve your connection problem, you may be dealing with outdated software. Unless you update it, the issue will persist.
Now that you know the possible causes of the LAN cable keeps disconnecting, let us move on to the solutions.
Now, you know the answer to your question: Why does my LAN cable keep disconnecting PS4?
It’s time you try to fix the issue. Start with the simplest yet most effective method – restarting your PS4.
Unlike a factory reset, a simple reboot will not erase your stored data. If all the cables are working properly, this is a good idea.
If you still can’t use your PS4, we recommend you try the following troubleshooting methods.
Restarting your PS4 should resolve minor networking issues on your console. However, it’s not the case most of the time.
There are instances when the source of the issue is your router. The easiest way to fix it would also be to restart your router.
However, your router relies on its memory a lot to keep connections fast and snappy.
The problem with this is that if the cause of the issue is in your router’s memory, you won’t clear it up with a quick restart.
Here’s how to discharge your router properly:
- Turn off your router and unplug it from the wall outlet.
- Press and hold your router’s power button for 30 seconds while it’s off.
- Leave your router unplugged for an additional 2 minutes.
- Plug in your router and turn it on.
- Wait for your router to connect to the internet before connecting your PS4.
Pro Tip: If you have a modem, you might also need to turn it off and unplug it together with your router.
This might seem like a simple solution to your problem. But you want to cover all the bases by eliminating a faulty port as the cause.
It’s quite difficult to diagnose a faulty LAN port on your router since you won’t see it most of the time.
You want to ensure that you’re not dealing with this particular problem before proceeding to other solutions.
Here’s how to plug your PS4 into a different port:
- Locate your PS4’s ethernet cable on your router.
- Press the connector and gently pull it out of the port.
- Move it to one of the free LAN ports on your router.
- Plug the ethernet cable in.
- Check for the LAN port light if it starts to blink green or yellow.
Note: If you see any signs of damage on the ethernet cable that connects your PS4 to your router, you will need to change it to a brand-new one.
If your PS4 keeps disconnecting even if you’re connected via a LAN cable, it’s likely you’re dealing with a settings issue.
Now, there’s no problem setting your PS4 to a dynamic IP address. However, there are instances when this error can arise.
Using a static IP address for your PS4 will make it easier for your router to identify your console. It limits identification mistakes by your router and keeps your console connected all the time.
Here’s how to set a static IP address on your PS4:
- Go to your console’s Settings, then Network.
- Select Setup Internet Connection, then Use a LAN cable.
- Choose Custom, then Manual.
- Type in the IP address of your choice.
- Enter the Subnet mask and Default gateway.
Note: You can get the Subnet mask and gateway information by going to Settings, then Network, then View Connection Status.
Changing your PS4’s DNS settings can resolve the disconnection issues on your console.
Whenever this is changed, it will prompt your router to refresh its connection with your PS4.
It can eliminate bugs and glitches that can occur that’s disconnecting your console from your router.
In addition, it can also improve your connection’s speeds, so it’s a win-win scenario.
Here’s how to change the DNS settings on your PS4:
- Go to your PS4’s Settings, then Network.
- Select Setup Internet Connection, then Use a LAN Cable.
- Choose Manual, then Custom.
- Under DNS Settings, choose Manual.
- Type in 184.108.40.206 under Primary and 220.127.116.11 under Secondary.
Tip: You can also use Cloudflare’s DNS by entering 18.104.22.168 under Primary and 22.214.171.124 under Secondary.
Rebuilding your PS4’s database can fix a lot of different errors on your console. One of them is if it’s experiencing connectivity issues even when it’s physically connected via an ethernet cable.
Performing a database rebuild removes all unnecessary and temporary files from your system, fixing the various errors.
The downside to rebuilding your console’s database is that it can take a while.
Depending on the number of junk files on your system, it can take as quick as 15 minutes to an hour. However, it’s an effective solution, and the time is worth it.
Here’s how to rebuild your PS4’s database:
- Turn your PS4 off.
- Press and hold the power button until you hear the second beep.
- When your console boots up in Safe Mode, connect your controller.
- Press the PS button, then navigate to Rebuild Database.
- Confirm with the X button and wait for the process to finish.
Note: After rebuilding your database, you may need to restore your game licenses if there are any missing games in your library.
Lastly, why bother with a wired connection when you can connect your PS4 wirelessly? Yes, a wired ethernet connection is superior.
However, a 5G WiFi connection comes in a close second. You’ll also get to enjoy fast speeds and low latency, just like an ethernet cable.
The only requirement here is that your router needs to support 5G WiFi so you can experience all its advantages.
Fortunately, your PS4 will let you know if there are 5G WiFi networks that you can connect to.
Here’s how to connect your PS4 to 5G WiFi:
- Open your PS4’s Settings.
- Go to Network, then Setup Internet Connection.
- Select Use WiFi, then choose the Easy setup method.
- Look for the Options button.
- Select 5 GHz Only and connect to any available network.
Note: If you know that your router supports 5G WiFi, you can go into its settings and enable its 5G radio or dual-band option.
If you’re unable to connect, your console might be using outdated firmware. It’s time that you update it to the latest version and check if it resolves the issue.
You can also contact PlayStation customer support for assistance. They’ll be able to advise you if your console needs repairs with its network ports.
Read Next: Can I Play Blu-Ray on PS4 Without Internet?
Why does my LAN cable keep disconnecting PS4? It’s a common issue whenever you wire your console to your router.
The good news is that it’s an easy problem to fix. Follow these different solutions, and you’ll be playing on your PS4 without worrying about getting disconnected.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.