Why Can’t I Cancel Kindle Unlimited? (Unlock Solutions Now)

Wondering why can’t I cancel Kindle Unlimited? Continue reading this article to find this out!

In most cases, when you encounter any issue with the Kindle cancellation, it’s most likely due to an issue with your account or the cancellation process.

This is why we have prepared this guide with all the reasons to help you understand why this is happening and how to address it quickly.

Before we dig deeper, let’s identify what can cause this problem!

Why Can’t I Cancel My Kindle Unlimited?

If you’re having trouble canceling your Kindle Unlimited subscription, there could be different underlying reasons.

Let’s discuss all of them for a clear understanding of your current problem:

This is pretty much everything that can prevent the cancellation of Kindle Unlimited, but many more factors are involved.

We recommend following the steps from the complete guide below!

Let’s jump into troubleshooting!

Why Can’t I Cancel Kindle Unlimited? – 8 Ways to Fix!

Tip: It's crucial to implement all steps in consecutive order!

1. Check Your Subscription Status

There’s a good chance you might be wasting your time trying to cancel a subscription that’s no longer active.

So, before digging into the cancellation steps, let’s check the status of your Kindle membership.

If it’s inactive or expired, luckily, you are good to go!

Here are the steps to check your subscription status:

1. Open a web browser on your computer.
2. Sign in to Amazon with your credentials.
3. Go to Your Account from the top corner.
4. Choose Memberships & Subscriptions.
5. Then, find and click on Kindle Unlimited.
6. On the left, check the subscription status.

If your Kindle Unlimited subscription is set to renew soon, cancel it as soon as possible to avoid overcharges.

Continue reading if the subscription is active and you are unable to cancel it!

2. Login to Correct Kindle Account

If you have multiple Amazon accounts using the same email, you might be in the wrong one. 

So, try logging in with the account that has your Kindle Unlimited subscription.

If you’ve got multiple Amazon accounts, it’s recommended to check each one to confirm which one is it.

To verify your Kindle Unlimited account credentials:

1. Log out of the account on the Amazon website. 
2. Sign in with your Kindle Unlimited credentials.
3. Then, once logged in, go to “Your Account.”
4. Manage the Kindle Unlimited Membership.
5. Review and verify all the credentials are correct.

If everything is accurate, your credentials are likely valid.

3. Cancel Via the Amazon’s Website

If you’re wondering how do I cancel my Kindle Unlimited, worry not because this is very simple! 

Just visit the Amazon website, and then you’ll be able to manage your Kindle account, review all the details, and will be able to cancel your subscription as well.

To cancel your subscription on the Amazon website:

1. Go to Amazon.com via browser.
2. Sign in to the Amazon account.
3. Then, go over Account & Lists. 
4. Membership and Subscription. 
5. Go to Kindle Unlimited Settings. 
6. Cancel your Kindle Membership.
7. Confirm via “Cancel Membership.”

Info: This will cancel your Kindle Unlimited subscription, and you will receive a confirmation email for your records, so make sure to check.

4. Cancel Via Amazon Fire Tablet

You can also cancel your Kindle Unlimited subscription using your Amazon Fire tablet! 

Even though you cannot manage your subscription directly from the Kindle app, you can use the Shop Amazon app or a web browser.

To cancel the Kindle Unlimited membership: 

Using the Shop Amazon App:

1. Open the Shop Amazon app on the Fire tablet.
2. Tap on the Account icon from the bottom menu.
3. Then, locate and select the “Your Account” tab.
4. Next, choose “Memberships & Subscriptions.”
5. Then, press on “Kindle Unlimited Settings.”
6. Select “Cancel Kindle Unlimited Membership.”
7. Lastly, tap on “Cancel Membership” to confirm.

Using the Web Browser:

1. Launch any browser on your Fire tablet.
2. Head to the Amazon website and sign in.
3. Follow steps 2–7 of the instructions above.

That’s all. Your Kindle Unlimited subscription should now be canceled and no longer active, meaning that you won’t be charged anymore.

Info: Canceling your subscription will not take effect immediately, so you can still access your Kindle Unlimited until your current billing cycle ends.

5. Check Your Payment Method

Another reason why your Kindle Unlimited subscription is not canceled is due to an issue with the payment method or your financial account (bank).

If the linked credit card is expired, blocked, or invalid, or if you recently renewed your Kindle subscription, you won’t be able to cancel the membership.

Here’s how to check the Kindle’s payment method:

1. Log in to the Amazon website and access the account.
2. Then, head to “Your Account” on the Amazon website.
3. Choose “Payment Methods” below “Account Settings.”
4. Verify the payment method associated with the account. 

If the payment method is invalid or expired, update your payment information or remove the problematic payment method.

Then, try to stop your Kindle Unlimited subscription again!

6. Clear Browser Cache & Cookies

If you’re still experiencing any issues with the Amazon website or your Kindle Unlimited account, clearing the cache and cookies may help address them. 

This is because, over time, the cache data becomes full, corrupted, or outdated and starts to cause performance issues and may prevent cancellation.

Here are the steps to clear the browser cache and cookies:

Google Chrome Browser:

1. Open the Chrome browser on your device.
2. Press the three dots in the top right corner.
3. Click “More Tools” → “Clear Browsing Data.”
4. Set Time Range (Last 24 hours or All-Time).
5. Tick the box next to “Cached images and files.”
6. Tick the boxes “Cookies and other site data.” 
7. Lastly, click on the blue “Clear Data” button.

Apple’s Safari Browser:

1. Launch the Safari web browser on your device.
2. Go to the Safari menu (Safari > Preferences).
3. Select the “Privacy” → “Manage Website Data.”
4. Click “Remove All Website Data” to delete all.
5. OR select “Amazon” to delete data for a website.
6. Lastly, click on “Remove” to finalize the process.

Mozilla Firefox Browser:

1. Launch the Firefox web browser.
2. Click on the three horizontal lines.
3. Select “History” from the menu. 
4. Click on “Clear Recent History.”
5. Choose a time range (Everything).
6. Tick the box “Cache Web Content.” 
7. Click on the “Clear Now” button.

Clearing your browser cache will only delete temporary files stored on your device.

This won’t affect your data like bookmarks or passwords, but you must log in to your Amazon Account.

7. Remove Your Payment Method

If you’re still unable to cancel your Kindle Unlimited, we strongly recommend removing your payment method from the Amazon website.

It’s probably a bug preventing you from the cancellation and to avoid getting charged for something you don’t need, remove your card.

Here’s how to remove your Kindle Unlimited payment method:

1. Go to the official Amazon website.
2. Then, reveal the “Your Account” tab.
3. Click the “Kindle Unlimited” section.
4. Then, select “Edit Payment Method.”
5. Then, you can remove your card.

This will guarantee that you won’t be charged for the next month of Kindle Unlimited, and in the meantime, we recommend reading the final solution…

8. Test via Different Browser/Device

Still asking why can’t I cancel Kindle Unlimited? It’s likely to be a device-related problem!

While the cancellation process is generally account-based, not device-specific, it’s still a good practice to try canceling Kindle Unlimited alternatively.

We recommend using a different device and a different web browser, which is simple and is a great workaround to bypass the problem. 

When you attempt to cancel on a different device, ensure that you are logged in to the Amazon website using the correct account linked with the Kindle and follow the instructions from earlier.

Tip: You can use any device if it’s internet-enabled and has a web browser!

Quick Recap:

Hence, to fix the “Why can’t I cancel Kindle Unlimited” issue, check your subscription status, billing method, and account details.

Once everything is in order, cancel your subscription from the Amazon website using a web browser.

For more guides related to Amazon or Kindle issues, visit our blog!