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Verizon Landline Call Forwarding – Complete Guide

ByKevin Wood Updated on18 January 2023
verizon landline call forwarding

Did you know Verizon landline call forwarding is possible? You don’t have to miss another call anymore.

Read on to learn more about this feature.

Call forwarding is definitely a neat feature that gets you to send calls from your landline to your mobile phone.

In the next 5 minutes, you’ll know everything you need about it.

Do you want to try Verizon landline call forwarding? We’ve got you covered!

To forward your calls to one of your numbers, you may press *72 or dial 1172 if you use a rotary phone. You will then hear, “Set or change the call forwarding number.” You can also forward calls using the Verizon app.

Before proceeding to the ways you can forward your calls, let us discuss everything you need to know about call forwarding.

What You Need to Know About Call Forwarding

Call forwarding is the feature you want to send your call to a different phone number.  You can choose to activate, deactivate, and change the forwarding number anytime.

Once activated, your calls will be sent to the requested forwarding number.

Each time your call is forwarded, you will have one short tone on your home phone, but you won’t be able to answer it.

1. Call Forwarding Types

There are two types of Verizon Call Forwarding.

Call Forwarding while the line is busy reroutes calls when you’re in another call or if you do not answer, while selective call forwarding directs calls from certain numbers you specify.

2. Call Forwarding Costs

There is no monthly fee for Call Forwarding if you’re on a current Verizon plan. Verify whether it’s included with your plan to avoid additional per-minute charges.

3. Call Forwarding Restrictions

You cannot forward calls to an international number. You can only send your incoming calls to a US number.

4. Call Forwarding Benefits

Call Forwarding increases your productivity by getting more calls answered. If you are out of the office or traveling, it ensures that you get important calls.

No more missed calls! Call Forwarding proves to be a very useful feature.

Let us proceed to how you can forward your calls from your Verizon landline.

Verizon Call Forwarding from Landline

call forwarding verizon landline

We already told you everything you need to know about Verizon Call Forwarding from landline. Keep reading to learn how to activate the feature.

But, first, here are a few things you need to consider:

  • Verizon Call Forwarding only works for calls received.
  • Older Verizon plans may have fees associated with Call Forwarding.
  • If you’re not on the Verizon Unlimited Plan, you will be billed for forwarded calls.
  • You will need to turn off call forwarding to start receiving calls again on your phone.

Now, let’s proceed with how to forward calls from Verizon landline.

How Do I Forward Calls from My Verizon Landline

Forwarding calls with your Verizon landline is a convenient way to receive your calls whenever you’re not in the office.

It also ensures you’re not missing out on any calls from important customers or clients.

The great thing about using a service such as Verizon is that they offer you a lot of different ways to forward your calls.

You can set it up using the landline, online, or through their app. Here are the different ways you can use Verizon’s call forwarding feature.

Forwarding Calls from My Landline Phone and Number

forwarding from landline

One of your options when forwarding calls from your Verizon landline is to keep your phone and number. This way, you keep your account and relationship with Verizon.

You’ll continue to maintain your line and number while forwarding calls to your mobile phone.

This method is useful if you plan to continue using your landline phone. As long as you’re not relocating your business, you’re still going to find a use for your landline.

This method has a few drawbacks since maintaining your landline means continuing to pay for your plan.

Here’s how to set up call forwarding on your landline:

  1. Lift your landline’s handset.
  2. Dial *72 on your handset.
  3. Listen for two beeps on your handset.
  4. Dial the 10-digit number you want your calls forwarded.
  5. Wait for the call to end automatically.

Note: Canceling your plan will also get you to lose your call forwarding features.

Transfer Your Landline Number to Your Mobile Phone

transfer to phone

There is another trick you could do with your landline and call forwarding so you continue to receive calls from your number.

The secret here would be to transfer your landline number to your mobile phone.

You can set up a different line or use it as your personal number. In any case, you’ll still be able to keep your number.

It’s the more affordable option since you won’t need to maintain your line and pay its monthly fees.

Your landline number is still going to be active, so calls get through, and you can eventually route them to your mobile phone.

Here’s how to transfer your Verizon landline number so you can cancel your line:

  1. Go to the Switch to Verizon page to check if your number is eligible for transfer.
  2. Get your account number and transfer PIN.
  3. Call Verizon customer support to get the process started.
  4. Provide an alternate means to contact you during the process.
  5. Wait for the confirmation email or text message.

Note: Transferring your landline numbers can take between 2 and 10 days.

Forwarding Calls When Line is Busy

Verizon also comes with conditional call forwarding features that allow you to determine when it will kick in.

There are situations when you don’t want to reroute all calls necessarily.

forward when busy

You can be in the vicinity of your landline but still want to be able to receive all calls.

You can set up call forwarding that only transfers your call when the landline is busy or there is no answer.

Here’s how to set up conditional call forwarding on your landline:

  1. Lift your landline handset.
  2. Dial *71 plus the 10-digit number you want to forward calls to.
  3. Listen for a series of confirmation beeps.
  4. Wait for the call to end automatically.

Note: You can also activate this call forwarding feature on your My Verizon online account.

How Do I Forward Calls Using Your Verizon Account

The great thing about Verizon’s call forwarding features is that they offer you different ways to set it up.

If you don’t have access to your landline, you can still set it up at the last minute online via your Verizon account.

As long as you have access to the internet, you should be able to route your calls to your home or mobile phone.

Here’s how to forward your calls using your Verizon account:

  1. Sign in to your My Verizon account.
  2. Go to Account, then My devices.
  3. Select Device overview, then Manage device.
  4. Navigate to the Call forwarding section, then Manage.
  5. Choose the number that’s receiving the calls and enter the forwarding number.

Note: You can send verification messages via email or push notification on the Verizon app.

How Do I Forward Verizon Landline Using the Verizon App

use verizon app

If you can set it up on your online Verizon account, you can also do it on the app.

This is a quick and convenient method that enables you to specify a forwarding number in the event you forget to do it on your landline.

Here’s how to set up call forwarding on the Verizon app:

  1. Open the Verizon app on your phone.
  2. Go to the Account tab and select Manage device.
  3. Select Manage call forwarding.
  4. Enter the 10-digit number you want to forward calls to.
  5. Tap on Add number.

Note: Make sure that your app is up to date before making any changes to your Verizon account.

How to Turn Off Call Forwarding

If you can turn on call forwarding, you also need a way to switch it off.

Call forwarding can be a convenient feature, but if your call volume starts to rise, you’re going to want to turn it off.

call forwarding turn off

Verizon offers you multiple ways to turn it off. The different methods you can use to switch it on can also be used to cancel it.

You can do it on your device, the website, or even the mobile app.

Here are the steps on how you can cancel call forwarding:

  1. Lift your landline handset.
  2. Dial *73.
  3. Listen for the confirmation beeps.
  4. Wait for the call to end.

Tip: You can also turn off call forwarding using your My Verizon account or the Verizon app on your phone.

There you have it! This is everything you need to know about Verizon’s call forwarding feature.

From setting it up, canceling it, and even the different ways on how you can take full advantage of it.

If you’re having issues with call forwarding, you can always contact Verizon customer support for assistance.

Read Next: How to Get Rid of SIM Card is Not from Verizon Notification?

Bottom Line

This is everything you need to know about Verizon landline call forwarding.

Now that you know all about it, you can take advantage of it, so you don’t miss out on important calls from clients, customers, suppliers, or business associates.

kevin wood
Kevin Wood

Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.

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