Telstra Divert Landline To Mobile in Minutes! (Easy Ways!)

Telstra divert landline to mobile is an effortless and efficient way never to miss your calls! Well, you’re at the right place.

This short guide will unravel the entire functionality behind the Telstra divert (call-forwarding) feature and teach you how to enable it.

We’ll also show you the exact way to deliver your landline phone calls to a mobile number, so stay with us in this guide.

However, there is much more to know, so let’s unwrap!

Can You Divert Telstra Landline to Mobile Number?

In short, Yes, you can divert your Telstra landline calls to any mobile number, even if it’s not your smartphone number.

The only requirement is to know the mobile number you wish to divert your landline phone towards, and of course, type in the number while enabling the diverts.

However, before enabling the call-forwarding, it’s essential to know your options and which will suit you best.

So, Telstra provides three different options when it comes to call diverting, which are Immediate, Busy and No Answer. 

The name of each option tells enough, but let’s quickly clarify them:

• Immediate Forwarding – This forwarding will redirect every call the landline receives to the provided mobile number.
• When Busy Forwarding – This type of call divert will only forward incoming calls that happen while you’re on another call on your landline.
• No Answer Forwarding – This call forwarding feature will redirect only calls you couldn’t pick up after they time out.

Those are the options you can choose from, so let’s go ahead and learn how to enable each of them and, if needed, how to disable them.

How to Telstra Divert Landline to Mobile Quickly?

Notice: Enabling Telstra’s landline call-forwarding (divert) is only possible when your phone is connected to the Telstra network. 

How to Apply Telstra’s “Immediate” Divert?

The immediate call-forwarding feature will redirect ALL calls from the landline number directly to the mobile number you provide.

This ultimately means your landline phone will never ring again unless you disable the feature. 

How to Enable “Immediate” Divert?

To enable the “immediate” divert, follow the steps below:

1. Grab Telstra’s landline handset.
2. Wait until you hear the dial tone.
3. Using the numbers, dial (*21).
4. Input the divert mobile number.
5. Then press “#” and hang up.

How to Disable “Immediate” Divert?

To disable the “immediate” divert, follow the steps below:

1. Lift the Telstra landline handset.
2. Wait until you hear the dial tone.
3. With the number pad, dial (#21#).
4. Then, wait a second and hang up.

Simplified: To enable the “immediate” forwarding, dial (*21) “star+twenty-one,” and to disable, dial (#21#) “hashtag+twenty-one+hashtag.”

How to Apply Telstra’s “When Busy” Divert?

Perhaps one of the most-used Telstra call divert options is the “Busy” feature, which will only redirect calls when the landline is busy.

This means that all calls will ring on your landline except the ones that happen while you’re on the phone.

How to Enable “When Busy” Divert?

To enable the “when busy” divert, follow the steps below:

1. First, get the handset in your hand.
2. Then, wait to hear the dial chime.
3. Then, using the numbers dial (*24).
4. Insert the number for the forwarding.
5. Press the “#” symbol and hang up.

How to Disable “When Busy” Divert?

To disable the “when busy” divert, follow the steps below:

1. Again, grab the landline handset.
2. Wait until you hear the dial chime.
3. Then, with the keypad, dial (#24#).
4. Lastly, wait a second and hang up.

Simplified: To enable the “when busy” forwarding, dial (*24) “star+twenty-four,” and to disable, dial (#24#) “hashtag+twenty-four+hashtag.”

How to Apply Telstra’s “No Answer” Divert?

Most people are looking for this option when asking, “How do I divert my Telstra landline?”

The “no answer” Telstra call-forwarding is one of the most excellent ways never to miss calls and will only redirect incoming calls when you don’t answer.

The default “time out” is about 20 seconds or around 7 rings, after which the call will be immediately sent to the divert number.

How to Enable “No Answer” Divert?

To enable the “no answer” divert, follow the steps below:

1. First, lift the landline’s handset.
2. Then, wait to hear the dialling tone.
3. Using the number pad, dial (*61).
4. Insert a mobile number to divert to.
5. Press the “#” symbol and hang up.

How to Disable “No Answer” Divert?

To disable the “no answer” divert, follow the steps below:

1. Again, grab the landline’s handset.
2. Using the keys, you must dial (#61#).
3. After a few seconds, you can hang up.

Simplified: To enable the “no answer” forwarding, dial (*61) “star+sixty-one,” and to disable, dial (#61#) “hashtag+sixty-one+hashtag.”

How to Apply Telstra Landline “Call Waiting”?

The “Call Waiting” is the feature that controls what happens when you receive a call while you’re on the line.

When enabled, you can either hang up and answer, reject the incoming call or switch between calls by using the “Flash/Talk/Recall” button on your landline handset.

The exact type of button your handset is equipped with varies between models, so you must identify which one your handset has.

From there, you can either enable or disable the “Call Waiting” feature and manage the options using the detailed instructions we’ve prepared below:

How to Enable “Call Waiting”?

To enable the “call waiting” feature, follow the steps below:

1. First, grab your landline’s handset.
2. Wait until you hear the dialling tone.
3. Using the number keys, dial (43#).
4. The call waiting should be enabled.

How to Disable “Call Waiting”?

To disable the “call waiting” feature, follow the steps below:

1. First, grab the landline’s handset.
2. Then, wait to hear your dial tone.
3. Using the number pad, dial (#43#).
4. The call waiting should be disabled.

How to Manage “Call Waiting”?

When someone calls your landline while you’re on the line, you will have several options for managing the incoming call.

You can answer, reject or hang up, so here are the instructions:

• To reject the incoming call, press Flash/Talk/Recall and after the tone, press “0.”
• To hang up the current call, press Flash/Talk/Recall and after the tone, press “1.”
• To answer the incoming call, press Flash/Talk/Recall and after the tone, press “2.”

Knowing those will give you excellent control over the incoming calls and taking the action that suits the situation best.

Memorising those will be an excellent approach, especially for those who work on the landline phone and constantly have to jump from one call to another.

Telstra Call Forwarding Not Working?

If you’re dialling the correct forwarding number, but your Telstra landline phone still rings even though it shouldn’t, your request was most likely not registered.

This could happen if you dialled too quickly before hearing the dial tone or if the landline wasn’t connected to the network. 

So, we’ve prepared a couple of techniques to solve your problem!

1. Restart Your Modem

Your landline phone is connected to your Telstra Smart Modem, so if you’re out of service, you may need to reboot the modem to get back on track.

Additionally, we recommend checking if the green phone cord is connected to the back of the modem and the base of the landline handset.

2. Restart Your nbn Box

The landline phone receives service from the modem, which, in turn, is connected to the nbn box, hence rebooting the nbn box should help.

Feel free to unplug the box from the power for about 30 seconds, which is enough to refresh the service and fully connect you to the network.

3. Check for Any Outages

If you don’t hear a dial tone on your Telstra landline, you’re probably not connected to the network, which is possible during an ongoing outage.

Luckily, you can use the Telstra Outages portal to check for ongoing outages that may affect your area, affecting your landline phone.

Pro Tip: Have someone ready to call your landline so you can test the forwarding!

Quick Recap:

To diver Telstra landline to mobile works by dialling (*21) for “Immediate,” (*24) for “When Busy,” and (*61) for “No Answer.”

After dialling, you must input the number you want to receive the landline calls based on the option.

Follow us for more Telstra landline guides and troubleshooting!