Sky Stream Fast Forward Not Working? (10 Ways to Fix It)

If you encounter a Sky Stream fast forward not working issue, don’t worry! We’ve got you.

Sky Stream is an excellent way to watch your favourite programmes, but sometimes it doesn’t work as expected. If the fast forward feature fails, it indicates a few issues with the remote and network.

To fix your Sky Stream fast forward feature, you want to make sure that you have a fast and stable connection. Clearing the cache on your box also helps to resolve this error.

Okay, let’s discuss other possible solutions!

Sky Stream Fast Forward Not Working – 10 Proven Methods

Fortunately, there are 10 easy solutions to fix your Sky Stream fast forward problem. We arrange them from easiest to the most complex for you. 

#1: Refresh Your Internet Connection with a Power Cycle

A weak or unstable internet connection is the common culprit for most Sky Stream issues.

It often causes buffering or lagging, which affects the fast-forward function. So, refresh your internet connection to clear any bugs or glitches.

Here’s how to do this:

1. Unplug the power cables from the back of your router and Sky Stream box.
2. Wait for 30 seconds.
3. Plug the power cables back into your router and Sky Stream box.
4. Wait for your devices to boot up.

If you are using a surge protector, unplug the router and Sky Stream box instead of directly from the wall outlet.

Pro Tip: Unplug all devices connected to your router before you refresh your internet connection.   

#2: Soft Reset Your Sky Stream Box

If refreshing your internet connection doesn’t work, reset your Sky Stream box. It will not erase any of your saved data, but reset some settings to fix the issue.  

To soft reset your Sky Stream box, follow these steps:

1. Press and hold the Sky and Menu buttons simultaneously on the remote for 10 seconds. 
2. The Sky Stream box will power down.
3. Wait for it to reboot.
4. Check if the fast forwarding issue is resolved. 

Alternative: Power cycle your Sky Stream box by unplugging the power cord from the back of the box, waiting for a few seconds, and then plugging it back in. 

#3: Change Your Sky Stream Remote’s Batteries

If the issue isn’t with your connection, check the batteries of your Sky Stream remote.

A low battery will affect the signal and responsiveness of your remote. To fix this, change the batteries to new ones.

Here are the steps to do this:

1. Locate the battery compartment on the back of the remote.
2. Use your fingernail or coin to pry it open.
3. Remove the old batteries.
4. Insert the new batteries, ensuring they match the positive and negative terminals.
5. Close the battery compartment. 

Note: The Sky Stream remote uses AAA batteries. Use any brand of alkaline batteries.

#4: Reset Your Sky Stream Remote

If your Sky Stream won’t fast forward after changing the batteries, reset your remote. It will help clear any pairing issues or glitches interfering with the fast forward function. 

To do this, follow these steps:

1. Turn ON your Sky Stream box.
2. Press and hold the 7 and 9 buttons on the remote simultaneously for 5 seconds.
3. The Sky Stream remote will power down.
4. Wait for it to reboot.

Note: This will reset your Sky Stream remote to its factory defaults, so you must re-pair it with your Sky Stream box. 

To pair the remote with your Sky Stream box, follow these steps:

1. Turn ON your Sky Stream box. 
2. Press and hold the 1 and 3 buttons on the remote simultaneously for 5 seconds.
3. The remote will start flashing.
4. The Sky Stream box will display a message asking you to pair the remote.
5. Select Pair on the Sky Stream box. 
6. Wait for the remote to be paired with your Sky Stream box.  

Note: Resetting the remote will not erase your saved data, including settings, recordings, and playlists.

#5: Use Voice Commands to Fast Forward

If your remote isn’t working, use voice commands. The Sky Stream box has a built-in microphone that recognises your voice and does what you say. Use this to fast forward content. 

Here’s how to do this:

1. Press and hold the Voice button on your remote. 
2. You should see a blue light on your remote and a microphone icon on your phone.
3. Say Fast Forward and specify the duration. 
4. Release the Voice button.
5. Wait for the Sky Stream box to do what you said.
6. You should see a message on your screen confirming your command.

Note: Ensure voice control is enabled in your Sky Stream device. Also, use the right phrase and speak clearly at a reasonable volume.

#6: Lower Your Video Quality Settings

Lower your video quality settings if your internet connection is slow or unstable. It will reduce the amount of bandwidth and data that your streaming uses.

As a result, the speed and performance of your fast forward function will be significantly improved. 

To do this, follow these steps:

1. Turn ON your Sky Stream box.
2. Press the Menu button on your remote control.
3. Select Settings.
4. Choose Picture and Sound.
5. Select Picture.
6. Choose Picture Resolution.
7. Select a lower resolution.

The available resolutions on Sky Stream are 576p, 720p, 1080i (HD), 1080p (HD), and 2160p (UHD). 

Note: Lowering the video quality reduces the image quality and improves buffering. 

#7: Clear Your Sky Stream Cache

Clear your cache if your Sky Stream box is running slow or lagging. Doing this will delete any temporary files and data clogging up your box and affecting its performance. 

1. Turn ON your Sky Stream box.
2. Press the Menu button on your remote control.
3. Select Settings.
4. Choose System.
5. Select Resets and Updates.
6. Choose Clear Cache.
7. Select Yes to confirm.

Note: Clearing the cache will not erase any of your saved data. It will take a few minutes to complete. 

#8: Turn Off Your Parental Control Settings

Parental Control also affects the fast forwarding function of your Sky Stream box.

While it prevents your children from watching inappropriate or unsuitable content, you must turn it off if your Sky Stream fast forward is not working. 

Here’s how to do this:

1. Turn ON your Sky Stream box.
2. Press the Menu button on your remote control.
3. Select Settings.
4. Choose Parental Controls.
5. Enter your parental control PIN.
6. Select Turn Off Parental Controls.
7. Select Yes to confirm. 

Note: Communicate with other people using your Sky Stream to ensure everyone knows the changes and their implications.

#9: Update Your Sky Stream to the Latest Software

If none of the above solutions work, update your Sky Stream to the latest software.

It ensures your box has the latest features and bug fixes to improve the fast forward function. 

To do this, follow these steps:

1. Ensure your Sky Stream box is connected to the internet.
2. Turn On your Sky Stream box. 
3. Press the Menu button on your remote control.
4. Select Settings.
5. Choose System.
6. Pick Software Update.
7. If an update is available, it will be downloaded and installed automatically.
8. Your Sky Stream box will restart once the update is complete. 

#10: Check the Program You Are Watching

Finally, check the program you are watching. Some programs don’t support fast forwards or have a different way of doing it.

For instance, live TV channels don’t allow fast forward at all, while some on-demand shows have ad breaks that are not skippable.  

Here are the steps to do this:

1. Turn ON your Sky Stream box. 
2. Start watching the program you want to fast forward.
3. Press the Menu button on your remote control.
4. Select Settings.
5. Choose Playback.
6. Look for the fast forward option.

If the option is available, it means the program supports it. Otherwise, it is protected by copy protection or not available on demand. 

Note: The fast forward feature doesn’t work if the program is paused.

Recap

If you are facing a Sky Stream fast forward not working problem, it is due to remote control or network issues. Consider performing a soft reset on your Sky Stream box to resolve this.

Additionally, lower the video quality to improve buffering. For more troubleshooting articles about Sky Stream, visit our blog! 

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