QLink Data Not Working? – (Quick Fix Guide!)

If you encounter QLink Data not working, don’t let panic set in. This problem is quite common, and luckily, we know the solution.

The good thing is that this problem is not as complicated as you think, and you can fix it in under 15 minutes.

To fix your QLink data not working on your phone, check if cellular data is turned on. Set your phone’s network mode to 4G LTE or 5G to utilize your carrier’s faster wireless data signals.

Before we discuss the troubleshooting steps thoroughly, let us enumerate the possible causes of your QLink data not working. 

What Causes QLink Wireless Data Not Working

If you have trouble accessing the Internet with your QLink Wireless, too many users may be connected to the same cell tower.

To fix the issue, find the real culprit of your problem. 

The top reasons include:

• There are issues with your QLink account
• You have exceeded your data allowance
• Your phone is using the wrong network configuration
• Temporary software issues like bugs and glitches

Full Guide on Fixing QLink Data Not Working Error

If you’ve reached this far, your QLink data not working problem isn’t because of a network outage.

But before we dive into more advanced solutions, make sure the mobile data on your phone is toggled on and the airplane mode is switched off. 

If this doesn’t fix the issue, proceed to the more advanced solutions below. 

1. Verify Your QLink Account is Active and Available Data

After trying the quick fixes and nothing seems to work, it’s time to look at more in-depth solutions to this issue.

One of the things you can suspect is if your QLink account has been suspended. There are different reasons why they can suspend your account.

However, you want to verify that it’s still active and you have not yet reached your data limits.

You also want to know if you have an outstanding balance in your account that you need to settle.

Here’s how to know if you have account issues with QLink:

1. Open the QLink website on your browser of choice.
2. Login to your account using the number and password.
3. Go to the View Usage details menu.
4. Check if you have exceeded your data allocation or not.
5. Click on the Billing tab to confirm any unpaid bills.

Note: If you find out you have an outstanding balance or need to add data, you can do it via your QLink online account.

2. Set Your Phone’s Carrier to QLink Wireless

Now that you’re certain it’s not an issue with your account, you can take a much closer look at your phone’s settings.

One of the configurations you need to look at is your phone’s network selection. Usually, choosing Automatic should do the trick and not cause problems.

However, there are instances when that’s not the case, and you’ll need to choose your carrier manually.

Here’s how to change your phone’s network selection manually:

iPhone:

1. Open the Settings app on your phone.
2. Go to the Cellular option.
3. Select Cellular Data Options.
4. Tap on Carrier.
5. Choose QLink from the list.

Android:

1. Go to your phone’s Settings.
2. Select Network and Internet.
3. Tap on Mobile Network, the Advanced.
4. Choose the Carrier option.
5. Wait for the list to load and select QLink.

Note: After manually choosing the carrier, you must verify it by looking at the status bar at the top of your device.

3. Set the Network Mode to 4G or Better

Another phone configuration you can look at is your selected network mode.

Again, this has an automatic option, allowing your phone to search for the best connection mode. However, it’s not the most efficient way to do it.

You can be as straightforward as you want and choose a network mode like 4G, LTE, or better.

Here’s how to set your phone’s network mode to 4G or better:

iPhone:

1. Open your phone’s Settings.
2. Select Cellular.
3. Choose Cellular Data Options.
4. Set it to LTE or better.

Android:

1. Go to your phone’s Settings app.
2. Select Network and Internet.
3. Choose Mobile Network, then Advanced.
4. Tap on Preferred Network Type.
5. Choose LTE or better.

Note: LTE or 4G is the minimum you can choose for a stable internet connection.

4. Update Your Device’s Network Settings

If you recently just moved to QLink Wireless and you’re experiencing issues with being unable to connect to the internet, you will want to check your device’s network settings.

Your phone doesn’t have the latest configuration for your carrier, causing QLink’s data not to work properly.

To resolve this, you will need to check if your phone has the latest carrier settings.

If it doesn’t, don’t worry, as you can manually download those straight to your device.

Here’s how to update your phone’s network settings:

iPhone:

1. Go to the Settings menu on your iPhone.
2. Tap on General.
3. Select About.
4. Navigate to Carrier and tap on it.
5. Tap on Update Carrier Settings when prompted.

Android:

1. Open your phone’s Settings app.
2. Go to More, then Mobile Networks.
3. Tap on Carrier Settings.
4. Select Update Profile.
5. Wait for your phone to finish downloading.

Note: Your device must be connected to a stable internet connection, preferably WiFi, to update its network settings successfully.

5. Reset Your Phone’s Network Settings

Your phone will have a ton of settings stored on it as you use it.

Network configurations such as WiFi passwords, Bluetooth connections, and carrier settings are stored on your phone and can cause issues when space starts to get low.

• Clearing them is one of the best ways to deal with these settings.

Resetting your phone’s network settings will clear all of these, allowing your device to connect fresh. Doing this will also fix errors like your mobile data stops working.

Here are the steps on how to reset your phone’s network settings:

iPhone:

1. Open the Settings of your iPhone.
2. Go to General.
3. Select the Reset option.
4. Tap on Reset Network Settings.

Android:

1. Open the Settings app on your phone.
2. Tap on System.
3. Select Advanced.
4. Choose Reset Options.
5. Tap on Reset WiFi, Mobile, and Bluetooth.

Note: Your phone might require entering your PIN or passcode to confirm if you want to reset the network settings.

6. Reset Your APN Settings

When you have tried everything and your mobile data still doesn’t work, it’s time to look deep into your device’s settings.

A particular point of interest is its APN settings, which connect your phone to your carrier’s internet service.

It serves as the gateway, and you can think of it as the WiFi router of your carrier.

If you’re using the wrong settings, or if it’s not set up properly, you can experience issues like you’re unable to connect to mobile data.

Resetting your APN settings is a recommended way to resolve this error.

Here’s how to reset your phone’s APN settings:

iPhone:

1. Go to your phone’s Settings.
2. Select Cellular or Mobile.
3. Choose Cellular Data Network or Mobile Data Network.
4. Scroll down and tap Reset Settings.

Android:

1. Open your phone’s Settings.
2. Go to Network and Internet.
3. Select Mobile Network, then Advanced.
4. Tap on Access Point Names.
5. Tap the three dots on the top right and select Reset to default.

Note: After resetting the APN settings, you need to turn off your phone, reinsert the QLink SIM, and switch it on again to reconnect to the internet.

These solutions should help you resolve the issue of your phone not able to connect to QLink data.

However, if the issues persist, you can choose to reset your device to factory settings. You can also contact QLink customer support for assistance.

Bottom Line

Now that you know the causes and fixes to QLink data not working, you can take the necessary steps to get your device connected again.

As long as you follow these carefully, you will be able to resolve this error in no time. 

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