Optus Sport Not Working On TV? (Diagnose & Solve FAST)

If you’re wondering why your Optus Sport not working on TV, keep reading this guide further!

The Optus Sport is an app available for many smart TVs, and in this guide, we’ll cover a solution for some of the most popular brands.

So, if you’re facing problems with Optus Sport on your TV, keep reading this guide further to unwrap the top-tier troubleshooting solutions and techniques.

Whenever the Optus Sport app isn’t working on TV, hard reset the device and free up storage space by uninstalling other apps. Next, inspect the internet connection of the device and restore the TV to factory defaults.

Let’s learn more!

How Does Optus Sport Work On TV?

Some might become confused about whether Optus Sport is available as a live channel or an on-demand streaming app on your TV.

You can stream Optus Sport by downloading the Optus Sport app available for Android, Apple and any up-to-date smart television devices.

Hence, if the Optus Sport is not working, then you are dealing with an application problem, so let’s take a quick look at what may cause the issue.

There is an issue with the TV’s internet connection.
There’s a file corruption in Optus Sport’s directory.
An Outdated version of the television’s Android OS.
Insufficient storage space for optimal functionality.
There’s an issue with the “Smart Hub” configuration.

Let’s proceed with the guide and explore reliable tips and resolutions!

Optus Sport Not Working On TV – Quick Solutions

Tip: Follow our steps in consecutive order to resolve the issue quicker!

1. Hard Reset the TV Device

The most successful method to address non-lasting application errors on your TV is to perform a hard reset.

To achieve a power circulation of the TV’s hardware, it is necessary to detach the power cord from the A/C supply and wait a continuous amount of time before plugging it back in.

Follow these steps to perform a hard reset on your TV device:

Press the “Power” button on the TV’s remote control.
After the device shuts down, unplug it from the A/C.
Wait for 30 seconds while your TV is disconnected.
Reconnect the power cord back into a power outlet.
Power on the TV and test the Optus Sport platform.

Tip: Inspect the electrical outlet's physical condition and the TV’s power cord.

2. Update the Optus Sport App

The Optus Sport application requires the latest firmware version to function appropriately and stream without interruptions.

Therefore, the next step is to check whether a newer version of the application is available for your TV and install it to resolve issues with the Optus Sports platform.

Let’s learn how to update the Optus Sport app on the most popular TV devices!

How to Update the Optus Sport App On Android TV?

Open the Play Store available on your Android TV.
After that, select “My Apps” at the top of the screen.
Next, scroll down to the “Updates Available” section.
Locate Optus Sport and select the “Update” button.

How to Update the Optus Sport App On LG Smart TV?

Navigate to the homepage of the LG TV to view all apps.
Locate the Content Store app and access the platform.
Then, click “Apps” and navigate to the “My Apps” section.
Next, click “Update” next to the Optus Sport application.

How to Update the Optus Sport App On Samsung TV?

Press the “Smart Hub” button on your Samsung TV remote.
Select “Featured” and navigate to the Optus Sport platform.
Press and hold the “Enter” button on the Samsung remote.
Select “Update” in the sub-menu of the Optus application.

Note: The TV must be securely connected to a Wi-Fi network to update applications!

3. Inspect the TV Internet Connection

If your TV’s internet connection is unstable or fluctuates, the Optus Sport app may constantly crash or be completely inaccessible.

The next step is to reconnect your TV device to the Wi-Fi network to determine whether a futile internet connection causes the issue with Optus Sport.

Follow these steps to inspect the internet connection of your TV:

Open the “Settings” of your device and go to “Wi-Fi.”
Select the activation slider at the top to turn off Wi-Fi.
Wait for 30 seconds while the feature is deactivated.
Turn on the Wi-Fi and connect with your home network.
Test the Optus Sport application installed on the TV.

Note: The guide below is universal, and the exact steps may not apply to your TV.

Bonus Tip: Connect the TV to Mobile Hotspot

Connecting the TV to your mobile device’s hotspot is an excellent way to rule out issues with the internet connection of the Wi-Fi network.

Verify that the “Cellular Hotspot” or “Mobile Hotspot” is activated in your mobile device’s settings and connect the TV to your smartphone’s hotspot.

Note: If you can access Optus Sport through your hotspot, the issue is with the internet!

4. Clear the Optus Sport Cache & Data

Not clearing the generated cache of the Optus app may result in functionality issues and heavily impact the performance of the TV in general.

So, the following solution is to clear the generated cache of the Optus Sport application on your TV to resolve the app’s inconsistent functionality.

How to Clear Optus Sport Cache & Data On Android TV?

Open the “Settings” app on your Android TV device.
Select “Apps” → “See All Apps” → “Optus Sport.”
Select “Clear Cache” and return to the previous tab.
Select “Clear Data” and exit Optus’s configuration.

How to Clear Optus Sport Cache & Data On LG Smart TV?

Click the “Home” button on the LG Smart TV’s remote.
Go to “Settings” and then access “System Settings.”
Open the “Application Manager” and locate Optus.
Select the app and choose the “Clear Cache” option.

How to Clear Optus Sport Cache & Data On Samsung TV?

Press the “Home” button on the Samsung TV remote control.
Navigate to the “Settings” section and choose “Device Care.”
Select the “Manage Storage” option and press “View Details.”
Locate the Optus App and tap “Clear Data” and “Clear Cache.”

Tip: You must periodically clear the cache of installed apps to maintain the TV’s performance!

5. Free Storage Space on the TV

Some installed applications may refuse to function correctly due to an overfilled storage partition or conflict with third-party removable drives.

Freeing up usable space on the hard drive of the TV is another proven method to restore the functionality of the Optus Sport streaming platform.

Here are some tips to free excess storage on your TV device:

Uninstall unused applications from the TV’s drive.
Clear the cache and data of installed applications.
Restore the TV software to factory default settings.

Reducing the number of installed applications and occupied storage space can significantly improve performance.

This will surely allow other installed applications to function smoothly.

Tip: Disconnect the TV's removable drives and SD cards to test the default storage!

6. Uninstall & Reinstall Optus Sport

If Optus Sport still fails to load or stream, the next recommended step is to uninstall the platform and download it freshly.

This will address issues with the integrity of the app’s system files, resolve corruptions of the data and revert incorrectly configured settings to defaults.

Optus Sport Not Working on Android TV – App Reinstall

Open the “Settings” on the Android TV and go to “Apps.”
Next, go down to the “Downloaded Apps” menu section.
Find the Optus Sport application from the installed apps.
Select “Uninstall” to remove the app from your TV’s drive.
Access the Google Play Store and reinstall Optus Sport.

Optus Sport Not Working on LG Smart TV – App Reinstall

Press the “Home” button on the LG TV remote control.
Locate the Optus Sport app in the TV’s app section.
Highlight the app and hold “Home” to display the “[X].”
Select the “[X]” mark and select “Yes” on the dialogue.
Access the LG Content Store and download Optus.

Optus Sport App Not Working on Samsung TV – App Reinstall

Press the “Home” button on the remote to open the Smart Hub.
Highlight the “Apps” option using the remote’s directional pad.
Highlight the Optus Sport app in the list of installed applications.
In the app’s sub-menu, scroll down to “Delete” and press “OK.”
Reinstall the Optus Sport app from the Samsung Content Store.

Tip: Activate “Automatic Updates” for the Optus Sport app after the reinstallation!

Quick Recap:

When Optus Sport not working on TV, first hard reset the device and clear the generated cache of the application.

If the issue persists, reduce the amount of occupied storage on the TV, inspect the internet connection, and perform a full Optus Sport app reinstallation.

Finn Wheatley

Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.