Is your Netflix not loading on Samsung TV? You are not alone. Several people have experienced the issue, but the best thing is that they could resolve it.
You, too, can resolve yours with very simple methods and get back to your world of endless streams and enjoyment.
If Netflix is not loading on Samsung TV, the best remedy should be to check your internet connection.
If your device has a good internet connection and your Netflix account has no issue, you can hold your peace back.
Relax and fix the problem using any of these methods without spending a penny. Most Samsung TV owners have proven that they work.
Various reasons may result in Netflix’s failure to load on your Samsung TV. Below are the most common ones to check out for.
- There might be a problem with your network connection.
- Your Netflix account or app might be having an issue.
- Your device might have developed some problems.
Netflix provides a search bar on the screen. You can enter a code provided to access the steps to help you deal with the problem. Sometimes you may not see the error code.
You can describe your problem in the search bar then check out for solutions. Most users experience problems such as the inability to sign in or see the screen freeze or turning black.
Note: Netflix has a service outage that can help you in the case of any issues with your connection.
First, you should unplug your TV from the power source. Use the steps below:
- Turn off the TV first.
- Unplug it from the main socket and leave it for about 2 to 3 minutes.
- Plug it back to the socket.
In some instances, the TV may freeze once you launch the Netflix app. Please try to restart the unit. The restart will cause all your apps to close, hence your device’s RAM will clear.
You will have to unplug your TV again for like a minute, then hold the TV’s power button for five seconds. After going through these processes, feel free to plug your device then open your Netflix. This method should bring you back online.
This method is simple. All you need is to log out of your Netflix account then sign in later. With your remote, you can use these steps to sign out and in respectively.
- Go to the Netflix home screen.
- Scroll left, then select Help. Scroll up to select the setting icon if you do not see ‘Help.’
- Click the sign-out link
- Click the yes button to confirm.
- Go to the home screen
- Select ‘internet,’ then locate the Smart Hub on the screen.
- Click the sign-in button.
- Provide the emails and password you registered your Netflix account with
- Click the sign-in button to go back to your account.
Hopefully, it behaves.
If an app on our phone is causing an issue, we usually uninstall it then reinstall it later. This method has proven successful with most phones, hence you can also try it with your Samsung TV.
Check the steps below.
- Using your remote, press ‘home.’
- Go to the Apps tab, then select settings
- Once you see ‘Netflix,’ you can press ‘delete.‘
- Go to the Smart Hub screen.
- Select ‘magnifying glass.
- Type or use your voice to write the word Netflix, then search.
- Click the install button.
Being a Samsung TV owner, I know you appreciate the instant-on feature since it somehow makes work easier. Do you know it could be the source of your Netflix not loading on Samsung SmartTV?
This feature does not work well with some apps, and most people have testified about this.
Disabling this feature will make your TV not overwork, hence you may get back Netflix working properly. Use these steps to disable.
1) Go to the settings cog.
2) Head to the general section
3) Look for ‘Instant On,’ and once you find it, turn it off.
If you have tried all the above methods but Netflix on your Samsung TV still fails to function, you will need to seek other alternatives. Note that these are the last options if all the above have failed to restore your Netflix.
- Ensure that your TV has an internet connection.
- Recheck the settings on your router.
- Check if your Netflix subscription reads your home county’s settings.
- Go to the menu section, then select support. You can get a firmware update.
- Check if your streaming plan is well set.
- Reset the Smart Hub – this should be the very last option if all other methods have failed.
Ensuring that your internet connection is stable is the best way to solve Netflix loading problems on your Samsung Smart TV.
Read Next: How to Fix Netflix Buffering Issue?
Can I update Netflix on my Samsung Smart TV?
Yes. On your remote, press the ‘Home‘ button, then on the menu that appears, select ‘Apps.’ Click the icon ‘my apps‘ followed by ‘options.’ You will see the ‘auto update‘ icon. Click it.
You will often have your Netflix not loading on Samsung TV because of poor internet connectivity. If this is the case, you will need to check your router settings.
You also need to ensure that your device has no issues and your Netflix account is okay, then follow the steps we have provided to resolve the issue. However, do not hesitate to ask for help if you cannot handle the issue.
Remember that Netflix servers may run slow at times. If that is the issue, the only solution is to wait until the problem is resolved from the other end.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.