Are you wondering how to get around Xfinity watch in home only? There often needs to be more clarity around this topic, so let us help.
To get around the “Xfinity Watch In Home Only” restriction, try restarting the internet router and reconnecting the Xfinity device to the home network.
This should resolve the issue and allow you to access Xfinity content outside of your home.
This guide will help you through various troubleshooting methods. Read on to learn more about getting around Xfinity watch at home only.
What Is The Xfinity “In-Home Only” Error?
The “in-home only” error message on Xfinity refers to a feature designed to prevent users from accessing Xfinity content outside their home network.
This feature is intended to protect content owners’ rights and ensure that users only have access to content when they are paying for it.
When you see this message, it means that Xfinity has detected that you are not connected to your home Wi-Fi network, preventing you from accessing Xfinity content.
To fix this issue, you will need to connect to your home Wi-Fi network and try reaccessing the content.
If you are having trouble connecting to your home Wi-Fi network, you may need to troubleshoot your Wi-Fi connection or contact your internet service provider for assistance.
What Causes The “In-Home Only” Error?
Here are the causes of the “in-home only” error in more detail:
You Are Accessing Away From Your Place
As the name suggests, the “in-home only” feature is designed to prevent users from accessing Xfinity content outside of their home network.
You will likely see this error message if you are away from home and trying to access Xfinity content.
You Are Accessing Xfinity Stream Through A Proxy Server
A proxy server is a computer that acts as an intermediary between your device and the internet.
If you are accessing Xfinity Stream through a proxy server, Xfinity may be unable to determine that you are connected to your home network and will display the “in-home only” error message.
Similarly, if you use an internet connection different from the one that Xfinity recognizes, you may also see this error message.
Note: If you have a VPN or proxy server enabled on your system, it is recommended that you disable them until the issue is resolved.
Your System Has A VPN Activated
A VPN (Virtual Private Network) is a tool that allows you to securely connect to the internet through a secure, encrypted connection.
If you have a VPN enabled in your system and the default route goes through the VPN, Xfinity may be unable to determine that you are connected to your home network and will display the “in-home only” error message.
Steps on How To Get Around Xfinity Watch In Home Only
If you’re experiencing issues with Xfinity Watch in Home Only, you may be able to resolve them by following these steps:
Step #1: Check If You Are Connected To Your Home Network
When trying to access Xfinity watch in-home only workaround, make sure that the Xfinity Stream app is connected to your wireless home network.
To check if you are connected to your home network, follow these steps:
- Open the Settings app on your device.
- Tap on the WiFi or Network settings option.
- Look for your home network in the list of available networks.
- If your home network is listed, tap on it to connect. If it is not listed, you may be out of range of your home network, or there may be an issue with your WiFi connection.
It’s important to ensure that you are connected to your home network because Xfinity Watch in Home Only is designed to only work when you are connected to your home network.
If you are not connected to your home network, you will not be able to access the service.
Step #2: Try Connecting To Other Devices
If you are still not able to connect to Xfinity Stream, you may need to reconnect the Xfinity Stream device to another wireless network in your home.
Make sure that no other devices are connected to this network.
To do this, follow these steps:
- Disconnect the device that you are having issues with from your home network.
- Connect a different device to your home network.
- Try accessing Xfinity Watch in Home Only on the new device.
If the new device can access Xfinity Watch in Home Only, the issue may be with the original device.
In this case, you may need to troubleshoot the device or consider replacing it.
If the new device cannot access Xfinity Watch in Home Only, the issue may be with your home network or the service itself.
Note: Some content may not be available for streaming outside of the home due to rights and licensing restrictions.
Step #3: Restart The Router
Another solution may be to restart your router.
This can reset the connection and potentially resolve any issues that you are experiencing.
To restart your router, follow these steps:
- Locate the power cord for your router.
- Unplug the power cord from the wall outlet.
- Wait 30 seconds.
- Plug the power cord back into the wall outlet.
- Wait for the router to restart fully and establish a connection.
After the router has restarted, try accessing Xfinity Watch in Home Only again to see if the issue has been resolved.
Step #4: Restart Your Device
If you are still experiencing issues with Xfinity Watch in Home Only after following the previous steps, try restarting your device.
This helps reset any issues that may be occurring with the device itself.
To restart your device, follow these steps:
- Press and hold the power button on your device until the power options appear.
- Tap the Restart or Power off option.
- Confirm that you want to restart the device.
- Wait for the device to restart and establish a connection fully.
After the device has restarted, try accessing Xfinity Watch in Home Only again to see if the issue has been resolved.
Step #5: Crosscheck your Home Network settings
The issue you’re experiencing with Xfinity Watch in Home Only may be related to your home network settings.
To crosscheck your home network settings, follow these steps:
1. Ensure You Are Connected To The Correct Network
Open your device’s network settings and make sure that you are connected to the correct network.
If you are not connected to the correct network, try connecting to a different network and see if that resolves the issue.
2. Check Your Device Compatibility
Check to ensure your device is compatible with Xfinity Watch in Home Only.
Xfinity Watch in Home Only is compatible with most devices, but some devices are not supported.
3. Ensure You Have A Stable Internet Connection
Check to ensure a strong and stable internet connection.
If your internet connection is weak or unstable, it could be causing issues with Xfinity Watch in Home Only.
Try running a speed test to see if your internet connection is sufficient for streaming video.
4. Ensure Your Home Network Is Configured Correctly
Check to make sure that your home network is configured correctly.
Ensure all your network settings are correct, including your DNS settings and IP address.
If your network is not properly configured, it could be causing issues with Xfinity Watch in Home Only.
Note: You may also need to ensure that your device is properly configured to use Xfinity Stream.
Step #6: Use The Browser On Your Mobile
If you are experiencing issues with Xfinity Watch in Home Only on your device, you can resolve them by accessing Xfinity Watch in Home Only through a browser on your mobile phone.
To do this, follow these steps:
- Open the browser on your mobile phone and navigate to the Xfinity Watch in Home Only website.
- Log in to your Xfinity account using your username and password.
- Browse through the available content and select the show or movie you want to watch.
- The video should begin playing in the browser on your mobile phone. If you are still experiencing issues, try clearing your browser’s cache and cookies and trying again.
Step #7: Try Logging Out And Logging In
Suppose you are still experiencing issues with Xfinity Watch in Home Only after following the previous steps.
In that case, you can resolve the issue by logging out of your Xfinity account and logging back in.
To do this, follow these steps:
- From the main menu, select the “Settings” option.
- Scroll down to the “Account” section and select the “Log Out” option.
- Once you have logged out, log back into your Xfinity account using your username and password.
- Try accessing Xfinity Watch in Home Only again to see if the issue has been resolved.
Step #8: Check The Cable Modem
If you are still experiencing issues with Xfinity Watch in Home Only, the issue may be related to your cable modem.
To check the cable modem, follow these steps:
- Unplug the power cord from the back of the modem.
- Wait a few seconds, and then plug the power cord back in.
- Wait a few minutes for the modem to fully boot up and establish a connection.
- Try accessing Xfinity Watch in Home Only again to see if the issue has been resolved.
Note: Xfinity Watch is only available within your home network, which means that you will not be able to access it when you are outside of your home.
Step #9: Contact Customer Support
If you’ve tried all of the above steps and are still experiencing issues with Xfinity Watch in Home Only, you should contact Xfinity’s customer support for further assistance.
You can do this by:
- Visiting the Xfinity website and using the chat or phone options to speak with a customer support representative.
- Calling Xfinity’s customer support hotline. The number will vary depending on your location.
- Sending a message to Xfinity’s customer support team through the Xfinity My Account app, which is available for download on both Android and iOS devices.
- Posting on the Xfinity Community Forum and asking for help from other users and Xfinity staff.
It’s important to provide as much detail as possible when contacting Xfinity’s customer support, including the specific issues you’re experiencing and any error messages or codes you’ve received.
This will help the support team better understand your problem and provide a more accurate solution.
Bottom Line
‘How to get around Xfinity watch in home only’ is a common issue.
This can happen when Comcast customers are unplugging their modem and cable box at the same time.
If you run into this problem with Xfinity, don’t worry: resetting your internet router may get you back online.
Read Next: How to Fix Xfinity Stream Error TVAPP 00114?
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.